lakers unofficial
MR-banner600
 507.4 #11 (WDW Qual #506

May 22, 2011 6:03 AM  WDW Talk Land
Today, we are going to Harry Potter. The parks are absolutely packed, by all accounts. We again had a problem last night, which resulted in Disney arranging and paying for a huge dinner, bottle of wine, etc free at Portabello's for us. To make a long story short, my nephew and sister-in-law bought over $800 of the SW merchandise that first morning, much of it limited to less than 1000. They sent it back to our resort. When we got it, all the limited Ed. Items were missing. They are trying to find the items or replace them somehow. So during this time spent with management, we missed our dinner and the movie POtC. The manager at our hotel was wonderful. We are going to find a good way to thank her! I'll post more when we find out what will happen. We have never had any trouble like this before, so it's great to see how Disney handles customer service.

Geez so sorry Someone has sticky fingers - Dizkid  348.7 #584 6:34AM
Wow! I've never heard of this happening - so sorry !!! :0 Hopefully they can replace the missing items. - MissNtheMouse  10.3 #8827 8:51AM
I hope so, too. We hate to complain to Disney, so I really hope it all works out. We are going to try and find out the manager's boss's name, so we can write letter telling how wonderful she has been to us. - ally  507.4 #11 9:45AM
We just received a text that they have all the items for us and to come talk to the mgr when we return. YAY!!!! Go, Agata, the super manager at Port Orleans!!! - ally  507.4 #11 10:23AM
So glad for your family. Disney has amazing customer service. Sorry u had a prob. - disneypal1  197.1 #1889 11:37AM
So glad they are so nice. We only had a run in with one not so nice cm. I am glad they are finding all ur stuff. I am watching Harry potter on tv haha. But I want to go there so bad, it looks so amazing - TinkTinkTink  190.2 #37 12:57PM
All of the items were replaced or else were the original items. The funny thing was that there were a couple of things in the bag that we did not purchase and we gave those back. So now everything is happily resolved.:) I really want to find out who is the head of all the hotels, so we can write them about how great Agata is. I wonder if Michael would know?? - ally  507.4 #11 1:26PM
I took lots of HP photos and will send them to Flickr when I get home. The major ride was totally amazing! We both loved it! - ally  507.4 #11 1:37PM
Wow im sorry to hear you had this happen to you but happy that Disney was able to right the wrong! Id write Meg Crofton the president of The WDW resort if you would like to let someone "big" know someone helped you in a special way. Her email is Meg.Crofton@disney.com - UppityEmpress  786.9 #5 1:37PM
Thanks SO much, Micheal! We will definately do that! - ally  507.4 #11 1:48PM
Hope they find your missing items, glad Disney is Taking care of you, Would really like to check out Harry potter for sure - JimW  1072.7 #133 5:17PM
On my families 1st trip to WDW we stayed at one of the all-star hotels. A similar situation occurred with a pair of earrings. Without hesitation the hotel staff replaced the item. I believe disneys staff is the best in the world. To me they are a huge part of the Disney magic. Sorry to hear about your situation but glad to hear it was taken care of and you got the SW mecrchandise back. Enjoy the rest of your trip. - AgentP  113.1 #3147 9:51PM

GOAT EFFECT is finally here for iOS! #SaveTheGoat by knocking the dynamite out of his mouth and see how high you can run your score up! Press on your High Score on the main page to see where you rank in Game Center. Have fun!

- jacdanfan  6371.3 #10 7:44PM
- MadameLeota  1660.6 #74 1:06PM
- Chumash28  947.8 #151 4:10PM
- Winnie111286  826.6 #176 9:47PM

Get 100 Credits for staying at the Hojo Anaheim! Just fill out this form and we'll get the Credits added to your account. When you stay at the Hojo, you help us continue to improve MouseWait. Call their in house reservation number and remember to mention MouseWait--you will love everything about the Hojo!

Credits have been applied to everyone's account as of today! - Admin 11:40AM
I still have not received my credits from the birthday bash? - smanr24  80.8 #3619 6:01PM
I just called them to price out our potential trip in June. Chris was so nice and the MW savings are phenomenal! Still waiting on work vacation approval to reserve the room!  - HNL2SFO  205.3 #1785 1:26PM
What percentage saving are we looking at for being MouseWaiters? Is it better than a AAA discount.  - MoChuck  10.6 #8683 3:57PM
Hi Admin. Stayed at Hojo on 7/3. Filled out form. Hope you got it. - Winnie111286  826.6 #176 10:27PM
I was wondering if I should fill out another form? I don't want to duplicate.  - Winnie111286  826.6 #176 11:19PM
Hi @Admin. I'm hoping you process my form so I can have credits for tomorrow. - Winnie111286  826.6 #176 1:59PM
- Yen-Sidious  37.2 #4769 8:46PM

Play FlusterWait for iOS while you're in line and see where you rank on the GameCenter Leaderboard!

***I know who has the lowest score!😂 - MadameLeota  1660.6 #74 6:54PM
I'm looking right, and all I see is my dirty car outside of my house - Slotherini  1053.1 #136 5:21PM
216 woot! - goofydad909  1751.6 #69 10:20PM
Wow!  That's impressive!  I'm still in the single digits. - DisLUVney  535.4 #321 9:39PM
Okay I'm at home playing this game and I'm already frustrated!!! But boy oh boy I L❤️VE this games sound effects!!! GREAT JOB @Admin👍😊 - WaltSentMe  323.1 #677 5:52PM
Glad you like it! - Admin  12:19PM
I can't get past the first column.... 😫 - amyb1076  204.3 #1801 9:27PM
Welcome to my life lol 98% of the time I can't either - BeatleMike  511.2 #347 8:27AM
Lol but it's addictive 😁 - amyb1076  204.3 #1801 8:05PM

Download VOYAGEERS to your device today! Discover the VOYAGEERS Society, and the magical Main Street Realm in this action packed adventure for kids of ALL ages! Also available on iBooks and Kobo. Follow the VOYAGEERS on Facebook for more info and behind the scenes exclusives.

Got it! More than halfway thru it! It's a lot of fun!!!👍👍✨✨ - TinkerSchelle  1162.5 #112 10:53PM
I got it for my Kindle yesterday, but haven't started reading it yet. It's hard to wait, but I'm saving it for the train commute when I go back to work in a week.  - grumpypapa  1915.2 #63 9:56PM
Thank you! - Admin  3:41PM
Like normal I am late to the party. Reading it now - Tealtownfan  852.2 #171 3:13PM
I can't wait for the next one to come out this week. - arianwenmcb  212.3 #1690 6:57PM

Play Disneyland Trivia with your friends for FREE! See the list of TRIVILATOR usernames on this page. Play from any device with our new web version

Cool admin. Hope I do better than the first one. Hope people that enter will be ready to play and the tournament moves along better - Goofytom  638.5 #258 6:41PM
I will announce the December tournament date this week. - Admin 11:58PM
Can't wait! - sawman911  657.3 #245 6:30PM
Sounds fun!! - HappyPrincess  25.0 #5607 10:48AM
I have the app so if anyone wants to play a game with me :-) - nelcamp90  29.3 #5235 7:12PM
Just invited you to play - Goofytom  638.5 #258 1:21PM

Your Donations Help Us Make MouseWait Better!


Use this link to do your shopping on Amazon.com and MouseWait benefits from your purchases!








Get Disneyland and MouseWait News before anyone else! Join our Priority Text List today.


Best of the day
By UsernameBy Keyword
See what's happening LIVE at Disneyland!