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islandgirl58     243.8 #26 (WDW Qual #256
October 14, 2013 4:56 AM

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Tonight was doing disney planning, and I started checking on the updates with park times. I didn't know mvmcp was for nov 14th. When I called the CM didn't tell me. How can that be when I called disney dining reservations and booked my dessert party? I'll need to call in the morning. :(
Oh no good luck getting a new spot - mmddgp  355.3 #18 5:34AM
Hope you get that figured out. - disneycm  497.1 #11 6:47AM
Uh oh! It's a good thing you checked! Hopefully you can get things straightened out. - CollegeDisneyKnowledgeGrad  746.7 #4 7:32AM
At least you checked yourself and found out ahead of time. I hope it works out for you. Seems like they should have said something. - kayxobelle  138.6 #50 10:26AM
They have no dates available. This makes me so mad. I made this reservstion in aug. I feel for the ones that end up getting turn away with a reservation that day. Oh they can say oh I'm sorry. Very disappointed with d Disney dining reservation! - islandgirl58  243.8 #26 10:49AM
Sorry MW family for letting out all my anger. - islandgirl58  243.8 #26 11:08AM
Bug them!!! Tell them you purchased ur ticket, it might help... - otilegna  1568.3 #69 11:31AM
Youre absolutely right!!!!!! Wheres your free ticket!!! Id call and tell them again what happened!!! How the money was taken and everything, and maybe even tell a fib that you were celebrating someones birthday! Very unfair ... We all know disney always accommodates, i know when it says its booked for a party of two, there could still be an opening for a party of 4, get it? Cause they wanna maxamize their space .. So calll again girl!!! - Boardwalkgirl  54.6 #84 11:59AM
So sorry! They should open up the area where the plaza is and do a dessert party there for all the people whose reservation got messed up or add tables where the desserts are and move the desserts up in the restraunt - mmddgp  355.3 #18 12:03PM
I honestly hope from now till my trip next month nothing else goes wrong! - islandgirl58  243.8 #26 1:02PM
I really hope they make this right for you.. Sending u some pixie dust :0) - acesdisneygirl  123.3 #2906 1:33PM
Oh sorry that happened , hope it works out, one yr all our dining ressies were lost , they refunded the DDP but it was still a pain as there was nothing available so we had to do a lot of QS and off property dining - tracsant  878.2 #2 1:37PM
Maybe see if theyll switch your ticket to that night? - Boardwalkgirl  54.6 #84 1:42PM
I'm so sorry you've had to worry about this! I understand that mistakes happen, and there is only so much they can reasonably do to make things right. But the poor customer service (super rude CMs) is just uncalled for! Disney is supposed to be a leader in Guest service! - CollegeDisneyKnowledgeGrad  746.7 #4 2:55PM
Sorry to hear that. - 5disneylovers  718.8 #6 7:49PM

        
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