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Ariel42     252.8 #24 (WDW Qual #418
September 17, 2013 8:37 PM

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So I called Disney to check on our magic bands order since I hadn't received them yet. I was informed that after a screen popped up telling me to customize 4 bands and select our fast passes that I might not get them now. I was told because I didnt get an offical invite I was not chosen afterall. She didnt know why I was able to pick everything though. She was not nice and very quick to get off the phone. I will be calling back tomorrow and asking for a supervisor. I spent several hours picking everything and I want answers.
So sorry this happened. Hope you can work this out. Very frustrating. - jacdanfan  5897.8 #8 8:39PM
I'm actually on hold right now, we haven't recieved ours yet either , I knew there was a reason I was so on the fence with this, I'll let you know what happens , good luck - tracsant  878.2 #2 9:03PM
Sorry to hear about what happened. Idislike bad customer service! I had that tw ice from united airlines last week... - islandgirl58  243.8 #26 9:09PM
Sorry to hear - skcanfield  463.8 #12 9:11PM
I'm sorry, we didn't get pick. Could start to pick fps but then get kicked out. Didn't get them but you were able to set everything up. Hope tomorrow you get a better cm to talk to. It makes it worse when people are rude and cut you off. - TinkTinkTink  187.4 #35 9:15PM
I'm sorry to hear that, I thought they were becoming the norm. Hopefully you can get it straightened out tomorrow! - CollegeDisneyKnowledgeGrad  746.7 #4 9:17PM
What resort are you staying at? - justGoofin  128.5 #53 9:24PM
oh no, I'm sorry!! - ncjal  186.1 #37 9:45PM
Sorry to hear that. - 5disneylovers  718.8 #6 10:44PM
I'm so sorry! I didn't get an official letter but was able to order them on My Disney Experience. We got them about a week later. - ally  503.9 #10 10:55PM

        
  • Check out the Bucket List and get great ideas for fun things to do at Disneyland!
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  • Go to the Best of the Day to see the best content from the Lounge, determined by YOU!
  • Vegetarian Disneyland helps you find healthy food at the Parks!
  • Check out the Best of the Month from the Lounge
  • Check out the MouseWait Food Blog for real-time pictures of good eats from Disneyland!
  • MouseWait 7 is here! Brand new design with MagicSearch technology. Please remember to update your review, thanks!
  • Get Deadliest Cast Member SEASON ONE at a discounted price! JOIN THE ADVENTURE
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  • Get the Best Posts of the Day emailed to you each morning! Go to the Best of the Day page and click on the link towards the top to subscribe. 
  • Get Live Disneyland and MouseWait updates on Facebook - go here and click Like.
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  • See the Best Posts of the Year
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  • Did your post make the Best of the Week list in the Lounge? 
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