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ccmom     174.7 #30 (WDW Qual #1069
January 9, 2013 9:39 AM

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Okay whoever had the rude guy for a Disney Rep over the phone I think I had the same guy today! I should have booked with the lady I spoke to the other day. She quoted me a $600 difference and he said he had nothing. Amazing how she did but he didn't. He was so short and snippy so I told him I would call back and he didn't even say bye just hung up!!
I spoke to 3 different people including a supervisor they were all rude and wouldn't help me. Said we should just keep the days we have since they don't have any discount even though I was quoted a different price. They don't honor quoted prices told me should have booked it with her and then I could have had that price. I am so upset right now! - ccmom  174.7 #30 10:29AM
I'm sorry you had that experience. When are you checking for? Hope you have a better day✨✨✨✨✨✨✨✨✨ - mmddgp  178.2 #28 10:42AM
If you havnt booked you should at least get your reservation set up and if they start to have deals for that time you will have your room and you can always call to get a discount. Some times they fill up so fast you may just have to keep calling back. Have a better day😘 - mmddgp  178.2 #28 11:38AM
So if you book today with no discounts and you find discounts later on they will give them to you???? - disneyworldsbiggestfan  35.3 #89 11:50AM
Send an email to guest services, with those people's names if you have them and the times and date you called. I don't play that. - Lelundrial  341.2 #429 11:53AM
They said since we are doing military discount they cant guarentee us a discount even in the future. I was like WHAT!! I spoke to a supervisor in guest services today and she was the one who couldn't honor my quote. Its just so frustrating.....we are going to discuss to see if we even want to reschedule or try to go in Feb now with this ordeal. The only reason I don't want to go in Feb now is because its sounds like its going to be busy with everything. - ccmom  174.7 #30 11:59AM
So sorry. You don't Need the stress. Definately report them. - 5disneylovers  343.4 #11 12:55PM
We decided to just pick a week and go from there. I hope they do honor the military rate for us when it comes out - ccmom  174.7 #30 4:28PM

        
  • Check out the Bucket List and get great ideas for fun things to do at Disneyland!
  • Thanks for posting live Disneyland pictures and news in the Lounge! 
  • MouseWait 5.1.7 is available with weather forecasts on the Dashboard, and more! Please remember to update your review, thanks!
  • Go to the Best of the Day to see the best content from the Lounge, determined by YOU!
  • Join the Adventure! Start with Episode One of the Deadliest Cast Member.
  • Make sure to say Thank You for great content!
  • Join the adventure: The Deadliest Cast Member Episode One is on Amazon
  • Get Live Disneyland and MouseWait updates in your Facebook Newsfeed - go here and click Like.
  • Trade Vinyls, pins, and more in the MouseWait Trading Post
  • Please don't attempt to enforce rules with comments on other's posts. Flag the post instead. Read the updated FAQs.
  • Follow MouseWait on Instagram! Just do a search for MouseWait.
  • Get all the details about the Reunion here! May 17-19
  • Did your post make the Best of the Week list in the Lounge? 
  • Use MyFEED to create your own personal MouseWait Magazine!
  • Take the MouseWait Disneyland Trivia Challenge Give it a try and see where you rank
  • Get MouseWait Florida for WDW for iPhone and Android
  • The MouseWait Family Reunion May 17-19, 2013! Call the Hojo and ask for the MW group rate 714-776-6120
  • Check out the Reunion 2012 Recap page for highlights.
  • Episode Two of the Deadliest Cast Member is LIVE on Amazon. JOIN THE ADVENTURE TODAY!
  • MouseWait Platinum is here! Get the Insider's Guide to Disneyland that will save you hundreds of dollars on your next trip. 
  • Thank you to everyone who submitted their MouseWait Story! To watch them go here
  • Subscribe to your favorite MouseWaiters via email! Go to their page and press Get Email Updates.
  • Get info on the 24-hour party at Disneyland and DCA on May 24th
  • Check out the Best of the Month from the Lounge
  • Please remember to update your review for Platinum in the App Store, thank you!
  • Buy Disneyland Tickets here and help MouseWait!
  • Space Mountain News
  • Please welcome our newest Platinum Level Sponsor Amazon Thunder!
  • Big Thunder Mountain reopens Oct 30, 2013
  • See the Best Posts of the Year
  • Check out the MouseWait Food Blog it will make you hungry
  • Vegetarian Disneyland helps you find healthy food at the Parks!
  • The HoJo Anaheim is the official hotel of MouseWait! Mention us when you book your room and get a discount
  • Remember to "Thank" quality posts. 
  • See Posts with No Comments and reply to unanswered posts!
  • Get the Best Posts of the Day emailed to you each morning! Go to the Best of the Day page and click on the link towards the top to subscribe.