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 187.4 #39 (WDW Qual #1285

Jan 9, 2013 5:39 AM  WDW Talk Land
Okay whoever had the rude guy for a Disney Rep over the phone I think I had the same guy today! I should have booked with the lady I spoke to the other day. She quoted me a $600 difference and he said he had nothing. Amazing how she did but he didn't. He was so short and snippy so I told him I would call back and he didn't even say bye just hung up!!

I spoke to 3 different people including a supervisor they were all rude and wouldn't help me. Said we should just keep the days we have since they don't have any discount even though I was quoted a different price. They don't honor quoted prices told me should have booked it with her and then I could have had that price. I am so upset right now! - ccmom  187.4 #39 6:29AM
I'm sorry you had that experience. When are you checking for? Hope you have a better day✨✨✨✨✨✨✨✨✨ - mmddgp  388.1 #17 6:42AM
We were checking for Nov. I was just upset that the surpervisor would not honor a quote even though it was in the computer or recorded from a previous day. They told us to either try and go in Feb or just cancel. I thought they would have just been less curt about it. - ccmom  187.4 #39 7:32AM
If you havnt booked you should at least get your reservation set up and if they start to have deals for that time you will have your room and you can always call to get a discount. Some times they fill up so fast you may just have to keep calling back. Have a better day😘 - mmddgp  388.1 #17 7:38AM
So if you book today with no discounts and you find discounts later on they will give them to you???? - disneyworldsbiggestfan  53.7 #89 7:50AM
Yes if there are rooms available in the discounted package. They only a lot so many for the special pricing. If you call when you see the advertisement, you can usually get it - mmddgp  388.1 #17 8:10AM
Send an email to guest services, with those people's names if you have them and the times and date you called. I don't play that. - Lelundrial  458.4 #400 7:53AM
They said since we are doing military discount they cant guarentee us a discount even in the future. I was like WHAT!! I spoke to a supervisor in guest services today and she was the one who couldn't honor my quote. Its just so frustrating.....we are going to discuss to see if we even want to reschedule or try to go in Feb now with this ordeal. The only reason I don't want to go in Feb now is because its sounds like its going to be busy with everything. - ccmom  187.4 #39 7:59AM
Have y'all stayed at Shades of Green military resort? Didn't know if it would be cheaper for you if y'all are military family. I stayed there once with my brother in law and his family, awesome resort. We walked to poly and took monorail to MK. Sorry you had to deal with non magical people at Disney. - txdisneymomma  81.3 #68 8:32AM
So sorry. You don't Need the stress. Definately report them. - 5disneylovers  838.7 #3 8:55AM
We decided to just pick a week and go from there. I hope they do honor the military rate for us when it comes out - ccmom  187.4 #39 12:28PM

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