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Aug 28, 2015 4:07PM 
Don't miss Back to School STICKER Night on Tuesday! Check your Credits balance, and get ready--we will release new Stickers that you won't want to miss. I'm re-releasing a few Stickers right now (and throughout the weekend), so check out the MW Store to see what's available! THIS WEEK'S CONTEST: The FIRST one to post the official name (including punctuation) of the attra  More...

Jumpin' Jellyfish - MomWithAJuiceBoxBuzz  1176.1 #139 4:34PM
Congrats MomWithAJuiceBoxBuzz you won! - Admin  5:14PM
Congratulations - Winnie111286  4992.9 #21 5:17PM
Congrats!! - jacdanfan  9421.1 #3 5:27PM
Congrats mwajbb!!!😘 - HandMeAChurroImmaFaint  5640.2 #17 5:29PM
Yay!!  Juice boxes for everyone!  πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» - MeridaFan  3584.8 #37 7:17PM
- MommyandBash  218.0 #1701 7:31PM
Congrats!!! - MellieKay  218.2 #1696 8:22PM
Whoop whoop! Thanks so much @Admin!  - MomWithAJuiceBoxBuzz  1176.1 #139 5:28PM
Alrighty here's my ideas. A re-release of the elusive yellow teacup and maybe a new blue or green teacup too. And my other idea is a castle sticker with a giant Mickey firework behind it. There's been so many great photos of the fireworks and castle lately I think that would be fun sticker. Thanks as always admin - FoolishMortal138  362.8 #596 3:00PM
Is there a Mustache sticker yet? That wud be cool - SnowKitty  56.5 #4352 3:45PM
But first, I mustache you a question...πŸ˜‚ no, we do not - HandMeAChurroImmaFaint  5640.2 #17 6:33PM
Lol😁 we need one!! It would be funny :^{ - SnowKitty  56.5 #4352 6:39PM
Girl- set your DM up! - HandMeAChurroImmaFaint  5640.2 #17 8:46PM
<]:β€’{   - HandMeAChurroImmaFaint  5640.2 #17 8:53PM
Done :p - SnowKitty  56.5 #4352 3:51AM

 55.8 #4377 (DL Qual #962

Aug 23, 2015 7:26PM  Support Land
I use the Android version of MouseWait. I an curious as to what the transparent ish circle with 3 dots is? I can move it around but I haven't a clue why it is there. See photo.

Woooohhh your phone has a ghost, lol!  - secretagentangel  2188.4 #64 7:28PM
Can you click on it? - secretagentangel  2188.4 #64 7:29PM
it the exact center of Disneyland - MissLava  127.1 #3007 7:53PM
I love that little button. Go into settings and scroll down to toolbox and you choose 5 preferences to go in it.  One you want easy access to but not necessarily on your home screen, I have screen shot, notes, flashlight on it all the time.  If you do not want it, you can trash it too. - dianeburns1998  65.4 #4131 8:05PM
Hmmm nope that button only shows in the MouseWait app. It doesn't seem to do anything. I can't 'trash'  it.  - Nikki3Mous3  55.8 #4377 9:34PM
Weird.  Go to your settings and check it out. - dianeburns1998  65.4 #4131 10:05PM
I did.........nothing :/ Btw I also have the app on my galaxy tablet no circle thingy there. - Nikki3Mous3  55.8 #4377 10:52PM

 285.8 #953 (DL Qual #1578

Aug 22, 2015 5:39PM  Support Land
I don't like when I take a picture in the app that it's not saved in the photos app on the iPhone.

What app?   - Linzee  1122.0 #150 6:10PM

 22.0 #6559 (DL Qual #2733

Aug 12, 2015 3:45PM  Support Land
Is the mousewait disney world app only for the iPhone? I can't seem to find it to download for my ipad


 412.9 #507 (DL Qual #434

Aug 10, 2015 2:02PM  Support Land
I'm not able to access my direct messages that are from the wdw side. I received a text that I had a message but I'm not able to access it to reply

Check "notifications" from the main menu. You should see it there. - DLKenCA  2384.8 #54 2:06PM
DLKenCA I did that and it's not there  - brodysmommy  412.9 #507 2:44PM
I can see the dl DM but a person on the wdw side I believe sent me one and on dl side it isn't there and I can't get to it from the wdw side  - brodysmommy  412.9 #507 2:45PM
You go to wdw side and click navigate (not the bars), then open your notifications from there. That's how I get them from WDW side - thanks to jacdanfan !  - secretagentangel  2188.4 #64 2:59PM
secretagentangel I did that and it wasn't showing up. Now tracsant sent another one and I do see it both sides... But weird I couldn't see the one sent earlier to me!! Strange!! - brodysmommy  412.9 #507 3:27PM

 240.7 #1413 (DL Qual #682

Jul 2, 2015 4:09PM  Support Land
Hi support, I am having problems with my stickers. I was gifting some this morning and went back in to my stickers and found a few missing. I had 2 carnation trucks and the both disappeared . I wanted to give one as a gift but couldn't. Is there a way to check my account and see what happened?


 702.5 #257 (DL Qual #371

Jun 22, 2015 10:19PM  Support Land
Please help I'm getting emails every 30 minutes since 10 this morning. It was corrected a couple days ago then started up again today

Try unsubscribing to it. But then you wont receive any emails again.  - IdRatherBeAMermaid  60.8 #4251 10:47PM

 702.5 #257 (DL Qual #371

Jun 22, 2015 4:33PM  Support Land
It's happening again I'm getting emails every 30 minutes looks like it started around 10 this morning. Thanks for your help. πŸ˜€

You need to send this to supportso  they can fix it. Top left menu under 3 bars, support is at bottom.  - secretagentangel  2188.4 #64 5:32PM


 
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Been in the Midwest much of August. Nice to see wait time warriors have been out there walking and working! - MelodyMouse  6675.1 #13 7:25AM
Hope you're having fun!! - secretagentangel  2188.4 #64 11:37PM

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 702.5 #257 (DL Qual #371

Jun 22, 2015 4:38PM  Support Land
It's happening again I'm getting the same email every 30 minutes since 10 this morning. Thanks for your help

Sorry guys I've tried to send this to support a couple times but it keeps defaulting to the Lounge.  - Missymoo  702.5 #257 4:40PM
I see it in Support Land πŸ‘ - FrankenweenieVelinee  2381.1 #55 5:20PM

 702.5 #257 (DL Qual #371

Jun 20, 2015 10:50AM  Support Land
There seems to be a glitch in the email system. I have been getting the same email every 30 minutes since yesterday. Please help 😁

Yep. Still happening. 24 hours now. @@@Admin - Darlingwendi  1209.5 #134 11:38AM
This should be fixed now, thanks! - Admin 12:59PM

Thanked by:   Darlingwendi  
 1209.5 #134 (DL Qual #127

Jun 19, 2015 9:38PM  Support Land
Admin...I'm receiving the exact same email every 30 min since 11am today...

You're so popular! - ShariRenee  6393.0 #15 9:43PM
Glitch  - Plumiegirl  9393.6 #4 9:51PM

 2381.1 #55 (DL Qual #28

Jun 11, 2015 8:46PM  Support Land
Admin, I notice when I navigate to MyMW, I no longer see my posts. I can only see it say MORE POSTS. Can you please help me fix this? thanks. 

When you are directed to the lounge, click on navigate, it is at the top left corner and click on MyMW - IdRatherBeAMermaid  60.8 #4251 8:50PM
Mine has been doing that for over a month now too @FrankenweenieVelinee - thatgirljenn  1578.5 #98 9:28PM
Just strange. When it works, it makes it easier to reply on comments from others. Thanks.  - FrankenweenieVelinee  2381.1 #55 9:41PM
Same with me. I can't get to the MW store from my MW anymore. - minniemonika  168.9 #0 6:07AM
It's cause we all blocked you! - DLKenCA  2384.8 #54 10:57PM
GET OUT!,πŸš€ - FrankenweenieVelinee  2381.1 #55 5:55AM

 4992.9 #21 (DL Qual #10

May 20, 2015 8:22AM  Support Land
Hi Admin,    I just sent you a support ticket, which I hope you got. I can't get into the lounge on my phone. I am currently on the computer. Thanks for your help.

@@Admin - Winnie111286  4992.9 #21 8:24AM
Is anyone else having any problems? - Winnie111286  4992.9 #21 8:29AM
Pretty big mess doing anything on here this morning. White screens with plain text code... spinning wait icons... somethings wrong. Mobile app is messed up - azcoolmom  251.8 #1274 9:06AM
So glad it's not just me this time. - Winnie111286  4992.9 #21 9:18AM
Yay!!!! I can finally get on! - MellieKay  218.2 #1696 10:59AM
@@Admin Just updated my support request and thanks for fixing the problem. I am able to get into the app again.  Thanks again. - Winnie111286  4992.9 #21 1:43PM

Thanked by:   TinkerToosh  
 101.6 #3473 (DL Qual #795

May 15, 2015 10:42PM  Support Land
Hey!  I just logged in after a week or so and the lounge's now have larger and more readable fonts on my Windows Phone 8.1!  Was it the work of the MouseWait team?  Or was it due to the recent phone software update?  Either way, it's a much more enjoyable experience reading the forums!


 4992.9 #21 (DL Qual #10

May 14, 2015 2:03PM  Support Land
@Admin  Sent a Support Ticket also. I am unable to Log into my account on my phone. Uninstalled and reinstalled. I log in and it keeps asking for me to do it again and then shuts down. Please help. As always, thanks for all your help Admin.

@@Admin Now I lost the Web Version too. - Winnie111286  4992.9 #21 2:34PM
@@Admin. Thank you for fixing the problem. I can finally log back in.  Thank you for your help. - Winnie111286  4992.9 #21 10:50PM

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Nice pic!πŸ“· - Stitchcrazy62622  16.9 #7491 10:18PM
Oh how we miss you MSEP... 😩😩😩 - DisneyBallers  26.9 #5923 10:05PM
Awesome!! - stanvoodoo  19.2 #7029 7:25PM

 44.5 #0 ( Qual #1368

May 12, 2015 9:49PM  Support Land
During Sticker Night tonight, I was charged for and now have in my collection Captain EO Sparks animated sticker, which I did not purchase. Can this please be reversed?

Did you save your receipt? - philliprocks  1176.4 #138 10:09PM
I usually keep all receipts, but unfortunately I don't have a receipt for something I didn't buy.   - Mauleficent  44.5 #0 12:34AM
@Admin Is this fixable? - DarthTinkerbell  453.5 #451 12:30AM
I would send in a support ticket.  - secretagentangel  2188.4 #64 1:18AM
secretagentangel! I posted this in Support.  Is there another way to do this?  Any help is greatly appreciated. - Mauleficent  44.5 #0 10:16AM
We will reverse this purchase shortly, thanks! - Admin 11:04AM
Admin, thank you so much!  It is greatly appreciated. - Mauleficent  44.5 #0 12:39PM
Admin, I have seen the reversal and credits back on my acct.  THANK YOU SO MUCH!!!  Mahalo! - Mauleficent  44.5 #0 10:23AM

 1061.6 #162 (DL Qual #104

May 6, 2015 2:53PM  Support Land
Hi @Admin, I just noticed today that the stickers in my collection are all mixed up. The latest ones bought used to show at the top, but now it's as though they were thrown into the air and landed wherever. I'd spent a lot of time on my PC arranging them, so I'm just wondering if it can be changed back? Thanks!

did you hit sort by any chance? Then they're alphabetized, except on mine they all are by alphabet with the mine train showing up in front of all! So there are glitches. Unless mine train maybe starts with A? πŸ˜‚ you can hit sort now and alphabetize them now if that helps. πŸ˜ƒ - secretagentangel  2188.4 #64 4:15PM
The mine train is showing first for me too. Hopefully it's a glitch that Admin can fix. - debbiev  1061.6 #162 6:40PM
@Admin - debbiev  1061.6 #162 3:01PM
Discombobulated? πŸ˜†Better check mine πŸ˜‹ - FrankenweenieVelinee  2381.1 #55 3:48PM
Sorry @debbiev. Hopefully it is just a glitch. I keep getting kicked out of MW and I have to log in.  - RadiatorSprings4Ever  1206.6 #135 5:13PM
I'm having the same issue.  - Atora  2701.8 #44 5:17PM
Same here! When I go check my notifications it says must log in than I go to check the lounge & go back to my notifications & it's fine it's so weird  - mandas1989  164.2 #2443 5:46PM
I had to log in today too, but the biggest pain is that my keystrokes are very slow & it takes a while for my typing to catch up to itself. - debbiev  1061.6 #162 6:27PM
I think they're working on something right now because we're having lots of glitches! Please send in support tix too! Admin - secretagentangel  2188.4 #64 6:27PM
Same here with Notifications. I sent a ticket in- hopefully it gets fixed soonπŸ˜ƒ - HandMeAChurroImmaFaint  5640.2 #17 2:43PM
HandMeAChurroImmaFaint I need to do that too. I am still having issues. - RadiatorSprings4Ever  1206.6 #135 5:41PM

Thanked by:   RadiatorSprings4Ever   MsTikiMermadam  
 292.0 #914 (DL Qual #383

May 3, 2015 7:51PM  Support Land
I'm having trouble navigating the app. I have tried several rims in the last half hour to get to my MW. Gave up on that and tried to find the restaurant on the pier in DCA that's the little mermaid theme so I could see about make reservations ( if you even need to do that). Nothing.

hi-Sorry you are having problems. Let's see if we can help. First, what kind of phone do you have? Have you tried clicking the 3 Bars in the top, left, then on the new page, look for MyMW on the left side - HandMeAChurroImmaFaint  5640.2 #17 8:05PM
So...I've been here forever, and I need help too. I cannot access MyMW on my phone anymore...comes up blank. Already logged out and back in.  I really don't want to uninstall the app. I have an iphone5. lol - Alicewhoareyou  2070.3 #69 8:13PM
My iPhone 5s  sometimes doesn't let me access mine so I turn off and on and usually it's back.  - secretagentangel  2188.4 #64 9:12PM
Alicewhoareyou if you're having the same issue I am all you need to do is, when mymw comes up blank click the navigation button and hit my mymw from there. Mine works every time from there. Good luck. - richiii3  738.2 #243 7:35AM
I have to do the same thing. I have an android phone. Only been like that for a week or so though. - RobnHood  145.1 #2727 8:41AM
Interesting richiii3! It worked. I wonder why we have to do a "workaround". - Alicewhoareyou  2070.3 #69 12:01PM
I'm using an iphone6. I guess we have to scroll all the way down a screen that looks blank to find My MW. I don't understand why there is a very, very long list of things to the left of an other wise white ( blank) screen.  - FairyGrandmother  292.0 #914 8:57PM
That page should be gray with a list of options in white. Maybe go to your MW, see if all is well , log in and out, turn off your phone, turn it back on then go back and log in. If you're still having problems, go to the bottom of that page on the side by clicking the 3 bars, send in a support  ticket, and if it can't be fixed right away, most are uninstalling then re installing the app.  - secretagentangel  2188.4 #64 9:11PM
@Admin - richiii3  738.2 #243 12:16PM
This post has been moved to Support - MouseWaitOfficialAccount 12:36PM

Thanked by:   BAO1953  
 4992.9 #21 (DL Qual #10

Apr 28, 2015 9:02AM  Support Land
Admin, I am not able to Reply. It looks like I'm replying, but then the replies disappear. This is on the Web Version and my Android Galaxy S4 app. Uninstalled and reinstalled and no change. I can Comment. Please help. Thank you Admin for your help.

@Winnie111286 click on the symbol  that is next to this oneπŸ”„ then click on RESOURCES, then click on SUPPORT from there you can write to the support team with your issue, and they will reply to you with an answer.  - MadameLeota  3390.4 #39 10:33AM
Test reply to help  Winnie. - Lelundrial  581.6 #328 9:23AM
test.... - valj84DisneyDeppAddict  217.1 #1716 9:35AM
Let me know if you get this reply.  I can't see anything on my side. Thanks. - Winnie111286  4992.9 #21 11:06AM
I see your reply. - Lelundrial  581.6 #328 12:46PM
@@@MadameLeota I did send @@Admin an email this morning. All I can do now is wait. Thanks for your advice. I hope this gets fixed and doesn't interfere with Sticker night tonight. - Winnie111286  4992.9 #21 11:54AM
I hope not either! 😘 - MadameLeota  3390.4 #39 11:58AM
Do a test buy but don't approve the sale to see if the store works. Stickers should be something completely different than replies.  - secretagentangel  2188.4 #64 12:04PM
@@Admin  Will this problem interfere with my purchasing Stickers tonight? - Winnie111286  4992.9 #21 1:10PM

Thanked by:   Darlingwendi   suzieq65  
 731.9 #247 (DL Qual #157

Apr 21, 2015 9:05PM  Support Land

- E-Ticket  1393.3 #110 9:07PM
What is that??? I must have missed it!! Or is that the Club 33 auction sticker? - debbiev  1061.6 #162 9:11PM
MW paver - E-Ticket  1393.3 #110 9:20PM
Ok, thanks, I do have that one. I have so many I forgot I had it!😹 - debbiev  1061.6 #162 10:13PM

 292.0 #914 (DL Qual #383

Mar 26, 2015 7:34PM  Support Land
I'm trying to see the calendar/hours events. I keep getting this even though I already signed up.


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