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 375.7 #527 (DL Qual #781

Aug 11, 2014 10:23AM  Support Land
When I try to post it tells me to turn in the background refresh for Mousewait but when I go into the settings Mousewait isn't an option to turn on or off.


 26.4 #0 ( Qual #1610

Aug 4, 2014 9:33PM  Support Land
Anyone else having a problem posting or changing their bio???

Had one problem with one pic but it posted another - evilemohand  265.1 #1081 9:38PM
I'm trying to change my bio but it won't save... - TattooedPrincess  26.4 #0 10:00PM

 101.4 #3372 (DL Qual #646

Jul 15, 2014 6:57PM  Support Land
Getting this error on WP8, nokia 1020.

Any thoughts? I can still post from the app and see wait times but can't see data like show times. - clawton  101.4 #3372 9:10AM

 406.5 #469 (DL Qual #563

Jul 13, 2014 9:23AM  Support Land
Updated to the latest version of android and now i have no wait times no crowed index the dashboard is blank. wait times are from yesterday at 11:37pm. No bueno


 1447.5 #89 (DL Qual #41

Jun 28, 2014 11:03AM  Support Land
Hi Admin, I am having problems with"replies" again. Sometimes it lets me post. but most of the time I have to use the Web version. I am Android user. Thanks Admin for your help.

Last night I couldn't reply to comments on iPhone 5 & iPad. - debbiev  819.9 #188 11:06AM
Glad to know it's not just me. I'm on the Web now. - Winnie111286  1447.5 #89 10:54PM
Be sure to send a support ticket in. 😊 - HandMeAChurroImmaFaint  4104.7 #23 10:56PM
Thanks. I ust sent one. - Winnie111286  1447.5 #89 11:55PM
Hello I need help every time I sent to verify my email I don't get no email to verify my email I'm trying to verify for I could contribute to the forums and conversations - flyhighsounds  0.8 #0 4:31PM

 562.7 #308 (DL Qual #214

Jun 24, 2014 9:37AM  Support Land
Yesterday I was in the parks and could not enter any wait times. I uninstalled and reinstalled MW. Then logged in again as suggested by Plumiegirl, but it still didn't work. I an on android Galaxy 4S. Any other ideas? Anyone else having problems?

I have the Same issues. I can't like posts either from my android, only on my iPad. I also notice that when I want to comment from my android it constantly tells me I have to log in first. I've have also tried uninstalling and reinstalling with no changes - thatgirljenn  971.0 #157 9:42AM
Glad to know it's not just me.  I have done the same and there has been no improvement. - potatohead25  562.7 #308 2:06PM
I'm having the same issues with my S4.Β  MW is basically useless on my phone.Β  I've uninstalled & reinstalled, cleared cache, etc... I have to use my laptop If I want to post, comment, like, thank, etc... - DisneyPiratePrincess  84.9 #3598 9:55AM
I hear your frustration.  It's really hard to be at the parks without MW functioning properly. - potatohead25  562.7 #308 2:06PM
I have been having that oroblem for months.  - Winnie111286  1447.5 #89 12:27PM

 89.0 #3542 (DL Qual #3433

Jun 25, 2014 8:46AM  Support Land
Test



 
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You guys are awesome! Ty!πŸ˜ƒ - piratelife4me  809.0 #192 11:17AM

 1081.9 #136 (DL Qual #135

May 22, 2014 10:00PM  Support Land
Windows phone I can only post to the hub

this should be fixed now. thanks. - madmunsterdaddy  89.0 #3542 8:51AM
Thanks I can change it  now but cannot successfully post the last two days - E-Ticket  1081.9 #136 12:00AM

Thanked by:  missariel33 1526.5 #84  
 1447.5 #89 (DL Qual #41

Jun 11, 2014 7:23AM  Support Land
Good morning Admin, I was advised to send Support a post. Last night I purchased Stickers for a total of 60 credits. My account was reduced by 70 credits in the balance. 10 credits too much. Can you check on this, please? Thanks Admin.


 1447.5 #89 (DL Qual #41

Jun 2, 2014 7:32AM  Support Land
Good morning Admin. Just want to once again say Thank you for all your hard work in fixing the Android problems. Thank you.


 1447.5 #89 (DL Qual #41

May 29, 2014 7:25AM  Support Land
Hi Admin. New problem this morning. Can't Thank posts any more. Thanks for working on a solution to these problems. Sure miss MouseWait during the day.

Good morning! Best way to let Admin know there is a problem is to send a support ticket email. To do so, in the app version look for those 3 Bars in the top left corner. Click that then scroll all the way to the bottom and click on support. You can write about the problem there and the tech staff will get on it right away. posts in the lounge don't often get seen by anyone who can help. Best to create a support ticket. Hope you are up and running again soon! Hang in there! I know how frustrating that can be! ((Hugs))Β  - Duchess_SMK  5676.2 #14 7:35AM
Have done that. Thanks. Looks like I can't reply on the web version now. - Winnie111286  1447.5 #89 1:29PM

 1447.5 #89 (DL Qual #41

May 27, 2014 1:20PM  Support Land
I AM NOW ON THE INTERNET VERSION. I AM WRITING TO THE SUPPORT LINK, AS MY PHONE VERSION SAID TO .  I DON'T KNOW WHAT TO DO. I CAN'T "ADD COMMENTS", CAN'T "REPLY", CAN'T USE STICKERS.OR BASICALLY ANYTHING EXCEPT "THANK" PEOPLE. IF iLOG OUT, I CAN READ POSTS.                         More...

I'm having the same issues too!  I also can't "like" a comment or expand hidden comments. - HauntedMansionDiva  261.8 #1114 1:44PM
I was able to like your comment. So maybe it's hit and miss. Or iPhone vs android?  Hope it gets fixed for you soon.  - MeridaFan  3405.8 #27 11:10PM
HauntedMansionDiva Are you still having problems? I am and still have to use computer. - Winnie111286  1447.5 #89 11:08PM

 1447.5 #89 (DL Qual #41

May 27, 2014 10:02PM  Support Land
I can no longer Reply on the internet either.

Hate to pile on here but but I can't thank any posts. - Grindcore  487.8 #374 10:44PM
Grindcore Are you still having problems? I am. Still have to use computer and still can't reply. - Winnie111286  1447.5 #89 11:05PM

 1447.5 #89 (DL Qual #41

May 28, 2014 12:55PM  Support Land
I was wondering if there is anything new on a fix for the current issue. I still can only thank. Nothing else is working. I can't read complete posts either. Links aren't working. Thanks for your help.


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 3076.9 #33 (DL Qual #22

May 27, 2014 10:47PM  Support Land
@Admin. This just started today.... Cant comment Cant Like and Cant scroll down without getting a Grey blank screen. HELP!!!!! Love MouseWait

I hate to tell you this so publicly rob, but when things start not working on your account, you are probably in the middle of being banned.  sorry it was nice knowing you!!!NOT!!! - secretagentangel  1252.3 #103 11:04PM
I just spit my drink out reading this! Lol - luxkitty  1612.0 #79 11:06PM
πŸ˜³πŸ˜‚πŸ˜‚I can add feisty to my impression of you! Of course kind, helpful and generous still rank #1 - RadiatorSprings4Ever  814.1 #190 11:21PM
Ugh! That's too bad. I sent you a few stickers but no need to comment..I know you love me! - debbiev  819.9 #188 10:52PM
I hate to tell you this so publicly rob, but when things start not working on your account, you are probably in the middle of being banned.  sorry it was nice knowing you!!!NOT!!! - secretagentangel  1252.3 #103 11:04PM
I just spit my drink out reading this! Lol - luxkitty  1612.0 #79 11:06PM
πŸ˜³πŸ˜‚πŸ˜‚I can add feisty to my impression of you! Of course kind, helpful and generous still rank #1 - RadiatorSprings4Ever  814.1 #190 11:21PM
sorry, could not help myself!!!hehehe!! Figured you might think I wasn't joking so had to add the NOT!!!!!  there are all kinds of glitches that seem to me to happen with all the traffic on sticker night like how I cannot reply but I can comment plus we just had the upgrade so I bet you will be as good as new soon!!:D  love ya Rob!! - secretagentangel  1252.3 #103 12:13AM

 1447.5 #89 (DL Qual #41

May 27, 2014 1:28PM  Support Land
I was able to add a comment on the internet version.  That is all I can do. WINNIE111286


 1447.5 #89 (DL Qual #41

May 27, 2014 8:11AM  Support Land
My account is no longer able to "Add comments" or "Reply" since Sunday night. I have uninstalled and reinstalled twice and there isn't any change. Please find the problem and correct it. I haven't been able to add wait times in over a month. Thanks.


 3076.9 #33 (DL Qual #22

May 12, 2014 4:58PM  Support Land
@@@@Admin this is robmurow something is very wrong the app... Ive had to uninstall and install and when I Thank a post another MWers name shows up.... and its not letting me update Waittime... PLEASE HELP!!!!!

This should be fixed now it was a temporary permissions glitch. - Admin 5:25PM
- MomWithAJuiceBoxBuzz  1072.3 #139 5:34PM
Thank you So Much....   Thanks for working so hard on a GREAT APP.....    More than a  app. You know that!!!!! - robmurow  3076.9 #33 5:37PM
Having the same issues with notifications and DMs.  - Atora  2068.6 #56 5:00PM
This should be fixed now it was a temporary permissions glitch. - Admin 5:25PM
- MomWithAJuiceBoxBuzz  1072.3 #139 5:34PM
Thank you So Much....   Thanks for working so hard on a GREAT APP.....    More than a  app. You know that!!!!! - robmurow  3076.9 #33 5:37PM
How do we know this is really robmurow? - DLKenCA  1581.7 #82 8:30PM
πŸ˜‚πŸ˜‚πŸ˜‚ - RadiatorSprings4Ever  814.1 #190 9:32PM

 4.6 #17323 (DL Qual #0

Apr 22, 2014 6:55PM  Support Land
How can I get mousewait to stop sending me text messages on my cell phone?

Reply STOP - kilbournfamily  21.5 #6151 6:58PM
I tried doing that and no luck @kilbournfamily! - tiffstel  4.6 #17323 7:01PM
I don't know, but why would you want to? - -MizzMadHatter-  112.1 #3194 7:01PM

 1581.7 #82 (DL Qual #37

Mar 26, 2014 9:05AM  Support Land
Anyone else having issue viewing the "old" site? Pictures stopped loading about a week ago.


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