Support
 110.1 #3630 (DL Qual #1950

Jan 5, 2017 5:17PM  Support Land
Disappointed that MouseWait dropped from Windows Phones.  Used to love using it and posting times.  No more.  I know we are less tha 1% of the market but we are still there until our companies change.

I'll just tag @@clawton so we don't forget the 2 people using Windows phones - UTDISNEYFAMILY  3414.5 #54 5:27PM
Sounds good. Thanks so much! Shall we tag phillip...rocks, just for fun?? How about RadiatorSprings4Ever? sultan? How about DisneyDiane316 and Wyldsideb? Wait.. don't forget jacdanfan goofygal Goofytom & redsoxcarlos πŸ˜‚πŸ˜‚ and our wonky SassafrasDavis - misschurro  10073.2 #12 5:30PM
Leave me alone. I'm eating a burrito - phillip...rocks  1677.7 #125 5:35PM
phillip...rocks quit being a chalupa, broπŸ™„ - misschurro  10073.2 #12 5:45PM
misschurro did you forget already they all use  well I'm not sure about sultan but everyone else does - UTDISNEYFAMILY  3414.5 #54 5:46PM
phillip...rocks, is it a pb&h burrito?  - DisneyDiane316  3880.5 #47 5:51PM
UTDISNEYFAMILY oh- I was just tagging for fun! πŸ˜‚πŸ˜‚πŸ˜‚ - misschurro  10073.2 #12 5:56PM
DisneyDiane316 πŸ˜‚πŸ˜‚ sounds good and phillip...rocks would definitely eat it - misschurro  10073.2 #12 5:57PM
How did I get dragged into this. What is a Window Phone?  Did know it existed πŸ˜„ - Goofytom  5420.6 #29 5:57PM
Goofytom omg-I am laughing so hard right now! I don't even know what a Windows phone looks like I think I'll go Google it - misschurro  10073.2 #12 6:06PM
When you find it will you post a picture so all of us but the two who have one know what it looks like πŸ˜‚πŸ˜‚ - Goofytom  5420.6 #29 6:09PM
I'm here for the partyπŸŽ‰πŸŽ‰πŸŽ‰.  - sultan  549.6 #445 6:10PM
I would like to see too misschurro - sultan  549.6 #445 6:11PM
I think I would eat that too, misschurro. πŸ˜‹ And, yes, please post the photo of the windows phone for us. I'm curious too! 😁 - DisneyDiane316  3880.5 #47 6:28PM
Who? What? misschurro, I promise it wasn't me! 😳 - redsoxcarlos  6946.3 #22 7:07PM
misschurro Thanks for the tag! Now I can ask phillip...rocks to share his other hafff of breeedo. - SassafrasDavis  1033.8 #226 9:41PM
misschurro also post a picture of the pb&h burrito - phillip...rocks  1677.7 #125 10:21PM
There's a windows phone in this household.   - Butterlina  1653.3 #128 7:07PM
I didn't even know MouseWait had a windows phone app - E-Ticket  1796.0 #116 6:10PM
Did you know they made Windows phones? - UTDISNEYFAMILY  3414.5 #54 6:23PM
UTDISNEYFAMILY. I have had a windows phones before this IPhone. Now I remember trying MW lounge on the windows phone. Too small to enjoy. IPad better - E-Ticket  1796.0 #116 10:06PM
-ticketE-Ticket It's better now! Text size is just right. - clawton  530.1 #468 10:09PM
clawton I'll check it out.  - E-Ticket  1796.0 #116 10:27PM
There's a windows phone in this household.   - Butterlina  1653.3 #128 7:07PM

Thanked by:   clawton   MsTikiMermadam   MabelMouse  
 41642.7 #2 (DL Qual #1

Dec 31, 2016 10:12AM  Support Land
Is anyone else having issues? App keeps closing. No wait times, trouble viewing and posting .

Hello, hello, can you see this winnie? - pikaplaid  8318.8 #16 10:14AM
I can now. Working at the moment. Happy New Year  pikarich - Winnie111286  41642.7 #2 12:01PM
Last night it seemed the App was down as everytine I kept trying to access the Lounge, a server error popped up and did so again early this morning. Works now though😐 - SKELLIGIRL  251.2 #1482 10:16AM
Right now the pop index says 0 and wait times show everything closed. At least on my phone - itsmyglassslipper  890.3 #252 10:20AM
Ha! I had the same trouble last night. I almost always check MW first thing in morning and last thing at night.  I kept trying over and  over. Blank screen. Then I started wondering how I would fall asleep without that last look... I came to the  conclusion that I may have a small addiction here... - Ilovegoofy  535.9 #459 10:25AM

Thanked by:   JediKitty  
 100.9 #3795 (DL Qual #866

Dec 8, 2016 4:44PM  Support Land
Maybe it has been this way for a while and I've never noticed. The ad bar on the lower edge has adverts in Chinese(or Japanese). Funny to me!

Upgrade to platinum and you will not see any ads at all! - ShariRenee  15099.2 #6 4:57PM
I LOVE me some Platinum 😍😍😍 - misschurro  10073.2 #12 5:12PM
@misschurro-me too! - ShariRenee  15099.2 #6 5:23PM

 530.1 #468 (DL Qual #260

Nov 24, 2016 5:57PM  Support Land
Posts from Windows Phone seem to not be working. Testing...

Try to move it to talk, click the little clock in the upper right, choose mp then select Disneyland talk - UTDISNEYFAMILY  3414.5 #54 6:16PM
Thanks - I may try that! - clawton  530.1 #468 9:55PM
- AngiMouse  609.9 #394 6:29PM
Nope. That seems to work. You passed the test.  - disneyforme  1253.1 #169 6:10PM
Went through to support -land. Can't seem to post into Disneyland -talk. - clawton  530.1 #468 6:12PM

Thanked by:   disneyforme   RadiatorSprings4Ever   miadawn128   pluto99  
 191.6 #2270 (DL Qual #467

Nov 14, 2016 4:23PM  Support Land
Is there a problem with the Android MW app? I am not seeing any profile pictures and there isn't any 'like' button at the bottom of posts. Also I don't have a sticker button to click to bring up my stickers. It's the same in my Samsung Galaxy s7 and Samsung tablet.

I mean there isn't any of the bottom buttons 'flag', 'Thank you', 'Bookmark' or 'Remove'. Not "like"  - Nikki3Mous3  191.6 #2270 4:56PM
Yes, its been going on since yesterday. Android users posted to @@ADMIN yesterday. I cannot see profile  pics, cannot  thank posts. Im on  the latest version  of the Android OS, but my guess is this may be a MW update thats not  compatible.  - DeadliestPassholder  552.7 #439 5:06PM
That's correct.  - FrankenWeenieVelinee  5214.9 #33 5:51PM
Wahoo it appears to be fixed!  - Nikki3Mous3  191.6 #2270 4:39PM

Thanked by:   DisneyHeidi09   RadiatorSprings4Ever  
 41642.7 #2 (DL Qual #1

Nov 13, 2016 8:44AM  Support Land
Admin My App is worse this morning. All my Stickers are gone in any posts, in my Collection and in the Mousewait Store. I can see titles, but the Stickers aren't showing. Basically, all my Icons are gone too. Any stickers in posts anywhere, are gone also. Just did another uninstall and reinstall. I sent you a Support ticket last night and one the other day, when I started having trouble buying sti  More...

πŸ™‹ - sultan  549.6 #445 8:46AM
@Admin me too! - DizneyGirl  1592.5 #5 8:46AM
BOTH apps - DizneyGirl  1592.5 #5 8:46AM
Can't thank also - Winnie111286  41642.7 #2 11:45AM
Whenever things like this start happening it means he's working on an upgrade so I'm sure we'll have an answer for some of this in a couple days. It takes a lot a lot of hours for them to make a new upgrade and whenever phones update they have to go back and redo a lot of stuff so it does take some time. But I need   to say I do like when the  profile pics get switched because it makes me wonder who I'm talking toπŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚ - secretagentangel  15082.7 #7 1:24PM
πŸ˜‚πŸ˜‚ - misschurro  10073.2 #12 1:25PM

Thanked by:   sultan  
 749.3 #318 (DL Qual #290

Oct 29, 2016 7:22PM  Support Land
Hi Admin πŸ‘‹πŸ» TRIVILATOR has been acting up for a while. Error 1032 keeps showing up and though you can get passed that pop up, the weekly points are not crediting for correct answers. The monthly seems to be crediting. Any help would be appreciated.   More...

 everyone for your help!!!  - DisneyMom13  749.3 #318 7:59PM
If you go to the main menu, click Resources and then scroll all the way to the bottom you will find Support. Click that and report it there😊 - misschurro  10073.2 #12 7:25PM
Thank you.....support "Land" isn't the same? - DisneyMom13  749.3 #318 7:32PM
 DisneyMom13. The support tab that misschurro said above is the best way to send a ticket . they go straight to admin or the developers so they can fix it. There should be one on trivilator also but I would send it into both. Support land is usually a lot of  things that you can look at to see if that answers your questions for now. But a ticket gets straight to them so they can work on it right away. - secretagentangel  15082.7 #7 7:44PM
I emailed support several days ago and they said they were going to be working on the problem. But to view any notes, the link takes me to Twitter, which I don't have. Not sure if they're still working on it or not...  - DisneyDiane316  3880.5 #47 7:31PM
But they are aware of the problem DisneyMom13. Hopefully it will be fixed soon ☺️ - DisneyDiane316  3880.5 #47 7:34PM
It usually takes a few days before of things to be fixed because he's working on so many other apps. But it's very nice of you to let him know so the rest of us can play a lot. - secretagentangel  15082.7 #7 8:01PM
Welcome!! - misschurro  10073.2 #12 8:07PM
You're welcome DisneyMom13 πŸ˜‰ - DisneyDiane316  3880.5 #47 8:40PM

Thanked by:   DisneyDiane316   Donald1967  
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This is an  app. Thank you @@@@Admin - LiveLaughLoveDisney  404.0 #0 2:46PM
Thank you LiveLaughLoveDisney! - Admin  5:59PM
Love this tool - Chumash28  2222.7 #89 5:02PM
I use the search bar all the time! It's ! - DisneyDiane316  3880.5 #47 9:01AM
That search bar is so useful and I go to it often!  - grumpypapa  12585.2 #10 7:48PM

 41642.7 #2 (DL Qual #1

Oct 22, 2016 8:20AM  Support Land
Wait times not working and connection difficult

@@@Admin - Winnie111286  41642.7 #2 8:21AM
And see what will happen when digital fps happens and you can't connect or battery dies πŸ˜₯ - pikaplaid  8318.8 #16 8:29AM
It was so busy last night we were having a hard time connecting but I was able to do  wait times just slowly.  - secretagentangel  15082.7 #7 3:39PM
All the wait times are wrong. They don't change if they can be entered.  Some of the times have been the same for a couple of hours, rhat I  noticed.  The Disney App is way more reliable today. I've never seen it like this before  @@@Admin - Winnie111286  41642.7 #2 5:40PM

 2112.2 #95 (DL Qual #53

Oct 20, 2016 5:55PM  Support Land
How do you change fonts? I accidentally did it and can't read it now. Thanks

Hi! If you scroll all the way to the bottom of your feed, you will see where it says "fonts". There is a tiny arrow and you can click the one you like. - RadiatorSprings4Ever  3825.7 #48 6:01PM
Yes! And, sometimes it likes to hide between posts, too!! - misschurro  10073.2 #12 6:05PM
So helpful - UTDISNEYFAMILY  3414.5 #54 6:06PM
Ok I kept seeing an ad in the middle like the drop down menu disappeared but when I went to notifications and went to the bottom it appeared again.. thanks! I can see again!  - grapesoda  2112.2 #95 6:06PM

 41642.7 #2 (DL Qual #1

Oct 19, 2016 11:36AM  Support Land
Sending this to Support Land.  I am having a really hard time connecting or doing anything today on the Mobile or Web Versions.  Is anyone else having problems? 

@Admin - Winnie111286  41642.7 #2 11:45AM
I am too, 5 minutes to just load page 😒😒 - itsmyglassslipper  890.3 #252 11:45AM
Mine seems to be working now. - Winnie111286  41642.7 #2 2:58PM
I have not been able to post for a couple days now. But I have just now  - Donald1967  762.6 #310 5:09PM

Thanked by:   sultan   lakrjamfan  
 110.6 #0 ( Qual #2285

Oct 3, 2016 3:12PM  Support Land
Does Mouse rank diminish over time? Last year at this time I was over 100, now I'm below 60. Just noticed that. Thanks! :)

It shouldn't but if you delete anything it will take points off. If you feel you lost points go to the tabs under the clock below , click  on support and let them know and they'll check into it. You can look at it also under MW store click on your history and see if it goes back that far and it usually I'll tell you when you got credits and spent credits. - secretagentangel  15082.7 #7 5:04PM
Thank you  secretagentangel. I submitted a request to support :)  - mumzymouse85  110.6 #0 5:33PM
As a matter of fact yes , it tends to move around ,sorta depends if you stay active as well.as an example you could be #17 but if you don't stay active you don't earn points and as other do post and continue the ranking gets moved around. - pikaplaid  8318.8 #16 5:49PM
And my example is I use to rank #17 but have move to #21 as there has been long periods of time that I didn't remain active and others passes me - pikaplaid  8318.8 #16 5:50PM
Rank does change, even when you're activeπŸ˜‚πŸ˜‚I think top 30 is always changing. You shouldn't lose points over time though.Β  - secretagentangel  15082.7 #7 5:56PM

Thanked by:   miadawn128  
 530.1 #468 (DL Qual #260

Aug 26, 2016 5:32PM  Support Land
Hi All Anyone know how do you embed a link to a you tube video in a mousewait post?


 10073.2 #12 (DL Qual #2

Aug 24, 2016 9:50PM  Support Land
Any other πŸ“± iPhone users having problems with Notifications? πŸ€” If so, please state which iPhone or device you're using. Thanks!

California. iPhone number 6. App (that means application) crashes when I open notifications. - phillip...rocks  1677.7 #125 9:59PM
πŸ™„ i hadda use the word 'state'. Is that the free app or Platinum? Same thing happens to me. - misschurro  10073.2 #12 10:11PM
I, state your name lol  - TinyDancerTay  1146.2 #198 10:57PM
Free, I spent my 5 bucks on a gatorade.  - phillip...rocks  1677.7 #125 5:36AM
I did it just now on a 6Plus and it came up right away - DisneyMom13  749.3 #318 10:10PM
So you can see your notifications and DMs? - misschurro  10073.2 #12 10:11PM
I posted to the lounge from my 6s and it never showed up. Not sure wassup? - tg4653  112.9 #3575 9:27PM
iPhone6 sometimes the app closes when I try to open Notifications, but not always. I have the free version. State - New Mexico  - disneyforme  1253.1 #169 9:33PM

Thanked by:   DisneyHeidi09  
 378.3 #700 (DL Qual #679

Aug 11, 2016 8:25PM  Support Land
Dear #admin, please could we have an update that when we hit the back button we actually go back to where we were in the lounge. Sincerely, "tired of scrolling all the way down"

I think this posted teiceπŸ˜„ - secretagentangel  15082.7 #7 8:28PM
And I can't spell. Twice - secretagentangel  15082.7 #7 8:29PM
No I just put this in support.  - DisneylandGirl  378.3 #700 8:29PM
Oh, it shouldn't post. No biggie. Go to the little clock at the bottom of this screen  to find all the buttons, click on the support tab , then report an issue. That way it gets to the developers and admin., - secretagentangel  15082.7 #7 8:40PM

Use this link (save it as a bookmark to make it easy) before you add things to your Amazon and MouseWait will receive 5% of your purchase! Thank you for your support!

Purchased the Voyageers book through this link so MW benefits twice  - UTDISNEYFAMILY  3414.5 #54 4:48PM
Spent $490 on it the other day - CVDisneyland  479.9 #524 12:40PM
Thank you! - Admin  5:04PM
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 196.9 #2197 (DL Qual #552

Jul 25, 2016 2:50PM  Support Land
Hi, where do you get the park temperature, your are higher than other sources.


 530.1 #468 (DL Qual #260

Jul 17, 2016 6:21PM  Support Land
Anyone else having a lot of trouble posting today from the parks? Seems like only a couple of mine made it through...

Darn Pokemon - FoolishMortal138  796.1 #288 9:06PM
I was having a hard time this afternoon. When my photo finally posted, it posted twice😁 - dianaaa  899.2 #249 8:56PM
I was even having some trouble with wait times. And my one post from the Parks timed out.  - redsoxcarlos  6946.3 #22 9:05PM
Same kinds of experiences. Seems that the apps should behave a bit better when network connections are poor.  Many of my attempts to post just disappeared into the netherworld. - clawton  530.1 #468 9:10PM

Thanked by:   dianaaa   redsoxcarlos   FoolishMortal138  
 530.1 #468 (DL Qual #260

Jul 17, 2016 4:03PM  Support Land
Have to test again. No picture on this post.

- DarthFairy  1808.9 #115 4:16PM

 530.1 #468 (DL Qual #260

Jul 16, 2016 3:15PM  Support Land
1 2 3...

4, 5, 6 ....LOL - Dianat710  212.9 #1994 3:26PM
7...8...9...? - DLKenCA  3768.1 #50 3:55PM
What did I win!!! - dsnylvr1975  754.8 #316 5:29PM
You guys are funny...NOT! ☺ Actually I've been having a lot of problems posting today. Of course, this obviously got through! - clawton  530.1 #468 5:59PM
You just made me laugh out loud!! πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„ - encinitasrunner  356.0 #763 6:14PM

Thanked by:   dsnylvr1975   encinitasrunner   MabelMouse  
 530.1 #468 (DL Qual #260

Jul 16, 2016 12:49PM  Support Land
Another test.

It's working now. I see your post. πŸ€— - MabelMouse  493.6 #507 12:49PM

 530.1 #468 (DL Qual #260

Jul 14, 2016 9:54PM  Support Land
Testing


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