Support
 343.9 #745 (DL Qual #430

Aug 26, 2016 5:32PM  Support Land
Hi All Anyone know how do you embed a link to a you tube video in a mousewait post?


 7875.8 #14 (DL Qual #4

Aug 24, 2016 9:50PM  Support Land
Any other πŸ“± iPhone users having problems with Notifications? πŸ€” If so, please state which iPhone or device you're using. Thanks!

California. iPhone number 6. App (that means application) crashes when I open notifications. - phillip...  1393.2 #140 9:59PM
πŸ™„ i hadda use the word 'state'. Is that the free app or Platinum? Same thing happens to me. - misschurro  7875.8 #14 10:11PM
I, state your name lol  - TinyDancerTay  672.5 #330 10:57PM
Free, I spent my 5 bucks on a gatorade.  - phillip...  1393.2 #140 5:36AM
I did it just now on a 6Plus and it came up right away - DisneyMom13  358.3 #700 10:10PM
So you can see your notifications and DMs? - misschurro  7875.8 #14 10:11PM
I posted to the lounge from my 6s and it never showed up. Not sure wassup? - tg4653  84.4 #4014 9:27PM
iPhone6 sometimes the app closes when I try to open Notifications, but not always. I have the free version. State - New Mexico  - disneyforme  779.8 #269 9:33PM

Thanked by:   DisneyHeidi09  
 354.7 #714 (DL Qual #727

Aug 11, 2016 8:25PM  Support Land
Dear #admin, please could we have an update that when we hit the back button we actually go back to where we were in the lounge. Sincerely, "tired of scrolling all the way down"

I think this posted teiceπŸ˜„ - secretagentangel  8622.5 #11 8:28PM
And I can't spell. Twice - secretagentangel  8622.5 #11 8:29PM
No I just put this in support.  - DisneylandGirl  354.7 #714 8:29PM
Oh, it shouldn't post. No biggie. Go to the little clock at the bottom of this screen  to find all the buttons, click on the support tab , then report an issue. That way it gets to the developers and admin., - secretagentangel  8622.5 #11 8:40PM

 148.0 #2847 (DL Qual #708

Jul 25, 2016 2:50PM  Support Land
Hi, where do you get the park temperature, your are higher than other sources.


 343.9 #745 (DL Qual #430

Jul 17, 2016 6:21PM  Support Land
Anyone else having a lot of trouble posting today from the parks? Seems like only a couple of mine made it through...

Darn Pokemon - FoolishMortal138  566.9 #396 9:06PM
I was having a hard time this afternoon. When my photo finally posted, it posted twice😁 - dianaaa  295.6 #1016 8:56PM
I was even having some trouble with wait times. And my one post from the Parks timed out.  - redsoxcarlos  4130.4 #40 9:05PM
Same kinds of experiences. Seems that the apps should behave a bit better when network connections are poor.  Many of my attempts to post just disappeared into the netherworld. - clawton  343.9 #745 9:10PM

Thanked by:   dianaaa   redsoxcarlos   FoolishMortal138  
 343.9 #745 (DL Qual #430

Jul 17, 2016 4:03PM  Support Land
Have to test again. No picture on this post.

- DarthFairy  720.8 #298 4:16PM

 343.9 #745 (DL Qual #430

Jul 16, 2016 3:15PM  Support Land
1 2 3...

4, 5, 6 ....LOL - Dianat710  84.7 #4003 3:26PM
7...8...9...? - DLKenCA  3016.0 #51 3:55PM
What did I win!!! - dsnylvr1975  552.4 #408 5:29PM
You guys are funny...NOT! ☺ Actually I've been having a lot of problems posting today. Of course, this obviously got through! - clawton  343.9 #745 5:59PM
You just made me laugh out loud!! πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„ - encinitasrunner  127.7 #3175 6:14PM

Thanked by:   dsnylvr1975   encinitasrunner   MabelMouse  
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Oh how we miss you MSEP... 😩😩😩 - DisneyBallers  57.3 #4711 10:05PM
what is MSEP? - markchop  99.4 #3729 9:35PM
Main Street Electrical Parade - sawman911  3707.8 #45 9:33AM
I miss the Electrical Parade.  My mom was actually covering a story about the Electrical Parade and got to ride in one of the vehicles.  - RetroDisneyPins2002  43.7 #5283 1:35PM
!!! - DisneyMom13  358.3 #700 7:43PM
!!!! That is soooo cool!!! - dizzneyfan  1099.8 #183 8:06AM
Nice pic!πŸ“· - Stitchcrazy62622  22.6 #7284 10:18PM
Awesome!! - stanvoodoo  54.6 #4814 7:25PM

 343.9 #745 (DL Qual #430

Jul 16, 2016 12:49PM  Support Land
Another test.

It's working now. I see your post. πŸ€— - MabelMouse  404.7 #599 12:49PM

 343.9 #745 (DL Qual #430

Jul 14, 2016 9:54PM  Support Land
Testing


 78.2 #4140 (DL Qual #1902

Jul 2, 2016 9:57AM  Support Land
When you buy stickers and it says featured once you buy it, what exactly does that mean??

Featured means that it shows up under your name when you make a post. You can change them out and add new ones - misschurro  7875.8 #14 10:07AM
So your featured sticker is the American flag right now.β€οΈπŸ’™ To feature one, click your name, and you will see all your stickers, horizontally. Click the word feature to have it show up under your name when you make a post. They will stay there until you decide to change them out. I don't change mine very often since I have so many to horizontally scroll through and it takes a while πŸ˜‚ Hope this helps - misschurro  7875.8 #14 10:08AM
Thanks!! It's just I couldn't see it. I'm trying to use MW more often and am so out of the loop I'm not sure how to do anything! Except submit wait times lol - Mel423  78.2 #4140 5:25PM
@misschurro you are such a great help to the newbies. Thank you - Goofytom  3132.0 #49 5:35PM
Mel423 come play with us more! It's fun in the Lounge!! If you should have ANY questions, please feel free to ask πŸ˜‰πŸ˜˜. Goofytom oh thanks! I appreciate your kind words πŸ˜ŠπŸ‘πŸ½πŸ‘πŸ½ - misschurro  7875.8 #14 5:50PM

 274.4 #1209 (DL Qual #482

Feb 11, 2016 2:13PM  Support Land
Having trouble changing my profile pic. When I go to edit my profile there is no button to change the picture. I can't click on the photo either (nothing happens). On iPhone 6s iOS 9.2. Anyone have updates? ((I have logged out and deleted and reinstalled))

Did you do it through the lounge or on the main screen? I had trouble getting to it through the lounge, but when I went through the clock thing on the main page (where you can customize what buttons you want on there) I was able to click the pic πŸ‘ŒπŸ» - SPandEvLover  4840.6 #30 2:17PM
Yup...I was confused for a bit alsoπŸ˜‚.  Use the those blue buttons.   - Linzee  1616.7 #119 2:23PM
Which button on the main screen did you click? - justcallmeKP   274.4 #1209 6:51PM
Ah now I see!! Thanks love! - justcallmeKP   274.4 #1209 6:52PM
Wait , what?? (Rubs eyes) is that you? I thought I saw you at DL the other night but I was afraid I was wrong! Nice to see you!  - secretagentangel  8622.5 #11 7:06PM
I am having trouble now also. I'm going to log out and re-install, but every time I update it and hit save (main page and lounge) it always goes back :(  - shaneequa79  15.3 #9016 10:48PM

 4.8 #20758 (DL Qual #4187

May 8, 2016 7:52PM  Support Land
New user, how do you add a picture to your post?  Don't see an obvious way to do that?  Please advise!

If you're using your phone, click on the little clock (dashboard) and scroll til you find something along the lines of 'Post to the Lounge'. Click that and it should come up with an option to post a pic. Welcome to MW! - TiggersAndTinks  199.4 #2089 7:55PM
It says photos right under the box where you type in your comments. Click on the photos button.  This will let you add photos  - grumpyinphx  867.3 #238 7:56PM
Thanks for commenting.  I am on a laptop and it doesn't have a photos button.  I will try from my phone and see if that changes things.   - MalinnaMouse  4.8 #20758 8:00PM
You can only post pictures from the mobile app not online...😊 - pikarich  6555.3 #21 8:07PM
Welcome.  I have never used Mousewait on a laptop. So I do not know that answer then   Hope the others can help you - grumpyinphx  867.3 #238 8:08PM
 to ! You will  here!! πŸ˜€πŸ˜€πŸ˜€ - sheridanrabbit  738.8 #292 10:10PM
 to  - disneygrandma1  903.1 #9 10:20PM

 23758.0 #2 (DL Qual #1

Apr 23, 2016 8:24AM  Support Land
WAIT TIMES NOT WORKING


 4840.6 #30 (DL Qual #25

Feb 4, 2016 12:48PM  Support Land
Is anyone else on the Platinum version having issues with pop up ads? I mean, I appreciate that they're at least Disney, but when Mater pops up 3 times in 5 seconds when you paid to not have any ads is a bit frustrating. Anyone else having this issue or is it just me?

Yes, I sent in a ticket that they're working on. If you can tag support and tell them what you do before it pops up will help them figure it out.  - secretagentangel  8622.5 #11 1:30PM
Is there actually an account specifically for Support? (Clearly I haven't had enough issues to know this πŸ˜†πŸ˜‚ I guess that's a good thing though) - SPandEvLover  4840.6 #30 1:41PM
Yes, look at the buttons under the clock, there is a support button. They'll give you an answer too in a few days. Give them device and operating system and which MW version.  - secretagentangel  8622.5 #11 6:15PM

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 23758.0 #2 (DL Qual #1

Feb 4, 2016 7:44AM  Support Land
Admin, I am unable to log in on my computer. Keep going back to the Log In every time. Don't know if it's just my computer or others. Windows.

@@Admin - Winnie111286  23758.0 #2 7:47AM
I have had issues with comp version for awhile. I can't go straight to the DL side from the homepage, because I get logged off. - Lelundrial  820.4 #249 8:38AM
my issue is recent and odd. I can't stay on MyMW page.  I'll click on MyMW or my name and I'll go to that page but I'll instantly be redirected back to the lounge. - GoofyMom77  1022.1 #206 8:43AM
Hope my phone doesn't quit. - Winnie111286  23758.0 #2 8:43AM
Just for fun, I clicked on a different MW name to see if it was just with MyMW.  It's not, I'll be redirected to the lounge no matter who's name I click. - GoofyMom77  1022.1 #206 8:44AM
 @GoofyMom77. I've had that problem all week. Thought it was just me. Computer logged me out and no grtting back in.  @@Admin - Winnie111286  23758.0 #2 8:49AM
Is anyone else not able to log into a computer? - Winnie111286  23758.0 #2 12:54PM
@@@Admin  Thank you so much.  It's working today. - Winnie111286  23758.0 #2 9:43AM

 158.5 #2679 (DL Qual #480

Jan 28, 2016 6:11PM  Support Land
@admin I purchased 100 credits Tuesday. Those credits haven't been added to my balance yet. The charge on my credit has gone thru. I've sent a message via the support link.,i haven't heard anything yet.

@admin - DLKenCA  3016.0 #51 11:33PM

 343.9 #745 (DL Qual #430

Jan 14, 2016 12:39PM  Support Land
Test from WP 8.1 with image.


Thanked by:   AlyssaDisneyland  
 343.9 #745 (DL Qual #430

Jan 14, 2016 12:37PM  Support Land
Test from WP 8.1


 343.9 #745 (DL Qual #430

Jan 6, 2016 4:04PM  Support Land
Just to perhaps get a bit more visibility (I've opened a support ticket for this already):  Can't post from the Windows Phone MW app to any of the rooms - Support, Real-Time, etc...  Please take a look at it.  Contrary to belief, there are some of us still using Windows Phone. :)


 407.3 #594 (DL Qual #492

Jan 1, 2016 8:38AM  Support Land
Hi! I new and am having trouble updating my profile, well I was trying to include a little about myself but not exactly sure how to go about it? I keep typing it in but then it just disappears. Thanks for your help!

Also I did successfully make my first post, yay!, but I posted in the Hub. Is that where I should have posted or in Disneyland Talk? I tried reading the FAQs but just trying to get the flow of things ☺️ Thank you! - EvilPrincess  407.3 #594 8:41AM
To move a post click the little clock you see there in the upper right of the post & chose MP, which stands for move post, then choose DL talk since it's your intro post.  - UTDISNEYFAMILY  2056.2 #87 8:45AM
Thank you @UTDISNEYFAMILY! I was able to move my post but how do I include info on my MyMW profile? - EvilPrincess  407.3 #594 8:51AM
Not trying to hijack your question, in case you wanted UTDISNEYFAMILY to answer, but a quick method for profile updates: Tap the MW home button, then tap the blue MyProfile button, scroll down and you can edit away! 😊 - SassafrasDavis  657.7 #338 9:27AM
Hello I I need help on how to upload a picturesπŸ˜” please help - vero18aguilar  3.1 #38859 3:29PM

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