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Feb 5, 2016 5:52PM 
Earn 1000 Credits with our newest Platinum Partner, Magical Memories! They offer MouseWaiters a 10% discount on all purchases with this code: MW10. Also, they are offering us 28% off the amazing "Happiest Street on Earth" lithograph with this code: MWHappiest. Thank you for supporting our Platinum Partners, it helps us make MouseWait better, while at the same time, you're investing in the most val  More...

 4531.4 #29 (DL Qual #23

Feb 4, 2016 12:48PM  Support Land
Is anyone else on the Platinum version having issues with pop up ads? I mean, I appreciate that they're at least Disney, but when Mater pops up 3 times in 5 seconds when you paid to not have any ads is a bit frustrating. Anyone else having this issue or is it just me?

Yes, I sent in a ticket that they're working on. If you can tag support and tell them what you do before it pops up will help them figure it out.  - secretagentangel  4658.7 #28 1:30PM
Is there actually an account specifically for Support? (Clearly I haven't had enough issues to know this πŸ˜†πŸ˜‚ I guess that's a good thing though) - SPandEvLover  4531.4 #29 1:41PM
Yes, look at the buttons under the clock, there is a support button. They'll give you an answer too in a few days. Give them device and operating system and which MW version.  - secretagentangel  4658.7 #28 6:15PM

 12303.7 #4 (DL Qual #5

Feb 4, 2016 7:44AM  Support Land
Admin, I am unable to log in on my computer. Keep going back to the Log In every time. Don't know if it's just my computer or others. Windows.

@@Admin - Winnie111286  12303.7 #4 7:47AM
I have had issues with comp version for awhile. I can't go straight to the DL side from the homepage, because I get logged off. - Lelundrial  656.3 #304 8:38AM
my issue is recent and odd. I can't stay on MyMW page.  I'll click on MyMW or my name and I'll go to that page but I'll instantly be redirected back to the lounge. - GoofyMom77  904.1 #203 8:43AM
Hope my phone doesn't quit. - Winnie111286  12303.7 #4 8:43AM
Just for fun, I clicked on a different MW name to see if it was just with MyMW.  It's not, I'll be redirected to the lounge no matter who's name I click. - GoofyMom77  904.1 #203 8:44AM
 @GoofyMom77. I've had that problem all week. Thought it was just me. Computer logged me out and no grtting back in.  @@Admin - Winnie111286  12303.7 #4 8:49AM
Is anyone else not able to log into a computer? - Winnie111286  12303.7 #4 12:54PM
@@@Admin  Thank you so much.  It's working today. - Winnie111286  12303.7 #4 9:43AM

 74.6 #4048 (DL Qual #857

Jan 28, 2016 6:11PM  Support Land
@admin I purchased 100 credits Tuesday. Those credits haven't been added to my balance yet. The charge on my credit has gone thru. I've sent a message via the support link.,i haven't heard anything yet.

@admin - DLKenCA  2630.1 #49 11:33PM

 126.1 #3100 (DL Qual #823

Jan 14, 2016 12:39PM  Support Land
Test from WP 8.1 with image.


Thanked by:   AlyssaDisneyland  
 126.1 #3100 (DL Qual #823

Jan 14, 2016 12:37PM  Support Land
Test from WP 8.1


 126.1 #3100 (DL Qual #823

Jan 6, 2016 4:04PM  Support Land
Just to perhaps get a bit more visibility (I've opened a support ticket for this already):  Can't post from the Windows Phone MW app to any of the rooms - Support, Real-Time, etc...  Please take a look at it.  Contrary to belief, there are some of us still using Windows Phone. :)


 85.3 #3835 (DL Qual #1501

Jan 1, 2016 8:38AM  Support Land
Hi! I new and am having trouble updating my profile, well I was trying to include a little about myself but not exactly sure how to go about it? I keep typing it in but then it just disappears. Thanks for your help!

Also I did successfully make my first post, yay!, but I posted in the Hub. Is that where I should have posted or in Disneyland Talk? I tried reading the FAQs but just trying to get the flow of things ☺️ Thank you! - EvilPrincess  85.3 #3835 8:41AM
To move a post click the little clock you see there in the upper right of the post & chose MP, which stands for move post, then choose DL talk since it's your intro post.  - UTDISNEYFAMILY  1901.2 #88 8:45AM
Thank you @UTDISNEYFAMILY! I was able to move my post but how do I include info on my MyMW profile? - EvilPrincess  85.3 #3835 8:51AM
Not trying to hijack your question, in case you wanted UTDISNEYFAMILY to answer, but a quick method for profile updates: Tap the MW home button, then tap the blue MyProfile button, scroll down and you can edit away! 😊 - SassafrasDavis  421.1 #527 9:27AM
Hello I I need help on how to upload a picturesπŸ˜” please help - vero18aguilar  3.1 #37759 3:29PM

 12303.7 #4 (DL Qual #5

Dec 31, 2015 8:40AM  Support Land
No Crowd Index. No Wait Times Working

It broke. Was at max even before opening πŸ˜‰ - MaddForMansion  225.9 #1653 8:49AM
This totally freaked me out! LOL I didn't see your winking emoji at first. πŸ˜‚πŸ˜‚πŸ˜‚ - Cinderella_Schnooks  3370.7 #42 9:33AM
I joke more than I'm serious. In this case, I'm only partially joking πŸ˜‚πŸ˜‰ - MaddForMansion  225.9 #1653 9:58AM
A little joke is better than no joke because what good is it if we don't have fun, yeah??? πŸ˜‚πŸ˜‚ - misschurro  6361.5 #17 10:09AM
I agree! Laughter is good for the soul. I will tell you though, it's been a bit of a challenge keeping my humor at a PG rating on this site πŸ˜‰ - MaddForMansion  225.9 #1653 11:05AM
I was about to ask about this. - BAMBAM  692.5 #0 8:43AM
It keeps going down and the crowd index has reach 88%! - DisneyTonyFirefighterMedic  136.5 #0 12:21PM
BUSY/LONG. πŸ˜€ - JessieandWoody  58.8 #0 12:22PM

Thanked by:   BAMBAM   disneyforme   snow72white  
 57.8 #4482 (DL Qual #2745

Dec 28, 2015 8:04AM  Support Land
There had been a picture of the 2011 gathering posted last week. I sure would like to see that again.TIA,AlanKeno

Do you know who was at the gathering? Might make it a little bit easier to search it😊 - misschurro  6361.5 #17 8:13AM

 1466.6 #115 (DL Qual #105

Dec 21, 2015 7:56AM  Support Land
Disneyland trivia game on Facebook problem.  Cannot submit answer button not active


 7.0 #14079 (DL Qual #3439

Nov 18, 2015 4:27AM  Support Land
Was wondering if there is any chance that the time that is at Disneyland could be displayed on the dashboard? Being from overseas I find it hard to work out for sticker night and up late and to follow when people are posting Thanks in advance


 337.9 #714 (DL Qual #211

Nov 8, 2015 7:16AM  Support Land
Not tech savvy. Help I change name & picture on my I-pad. Could not get out without logging out. Now on I-pad I can't get on. Asked for password but that didn't help. Can still use I-phone. Any ideas? Thanks

Did your name change on iPhone? Maybe log in with old name - E-Ticket  1466.6 #115 7:34AM
New name & pic on phone.Just not able to log on mousewait on I-pad.Did request for password change. That didn't work. Also ask for e-mail of password since I forgot it.  - DDTINK57  337.9 #714 7:49AM
Some people reinstall mousewait to make things work - E-Ticket  1466.6 #115 2:17PM
Did you try shutting down Ipad? or double push button and close mousewait and resart it? - E-Ticket  1466.6 #115 2:19PM
No luck tried all ideas. Now can't get on at all via I-pad.Thank you for helping. I'll keep working on it  - DDTINK57  337.9 #714 5:30PM
Is your email a yahoo one? For some reason, yahoo and mw don't mesh - misschurro  6361.5 #17 5:43PM
Nope. Still having issues - DDTINK57  337.9 #714 7:59PM

 337.9 #714 (DL Qual #211

Nov 7, 2015 11:46AM  Support Land
Does anyone know how to change profile picture?

From home page, tap profile, then tap edit profile, then tap edit on your current picture, choose new picture. - sawman911  2490.9 #57 12:31PM
Thank you. I tried that & it didn't work. That's way I put question out there. I'll try again. Thanks - DDTINK57  337.9 #714 3:58PM
Interesting because I just changed mine following the instructions that I posted.Β Maybe try closing the app after you change the picture. - sawman911  2490.9 #57 5:12PM
Thank you. It worked! - DDTINK57  337.9 #714 8:52PM
Glad it worked. - sawman911  2490.9 #57 8:59PM
πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚ - Alicewhoareyou  2550.5 #53 12:32PM
She knowsπŸ‘†πŸΌπŸ˜‚ - RadiatorSprings4Ever  1566.2 #107 1:49PM
Not much has changed in 900 yrs - pikarich  5231.5 #22 1:51PM

 12303.7 #4 (DL Qual #5

Nov 6, 2015 10:08PM  Support Land
Admin I am having problems adding comments and replying. Doesn't show anything happening. Habr uninstalled and reinstalled several times.

@@@Admin. Please help.  Thanks - Winnie111286  12303.7 #4 10:12PM
Thanks  @@Admin. Seems to be working now. - Winnie111286  12303.7 #4 11:24PM

 6361.5 #17 (DL Qual #8

Nov 6, 2015 9:34PM  Support Land
Anyone else having problems commenting/replying? Or refreshing?

Hello! I am going to try right now - RadiatorSprings4Ever  1566.2 #107 9:38PM
Testing  - catlikesmouse  123.1 #3164 9:44PM
Yes. And I'm getting timed out too - disneyforme  203.6 #0 10:45PM
You broke it. - Westcoast  174.6 #2324 11:25PM

 37.3 #5368 (DL Qual #1726

Nov 3, 2015 8:52AM  Support Land
Question, I purchased 1500 credits on 10/30/2015 through the app and I am not seeing the credits when I go to MW Store. It shows that the purchase was made on google play. I am missing something? This was my first purchase.

This happened to me and I sent admin a email and they immediately rectified the situation. Just let Admin know what's going on they are wonderful! - varela2892  30.9 #5888 9:18AM
Thank you for the information, I contacted them and they took care of it right away  - lakrjamfan  37.3 #5368 1:32PM

 421.1 #527 (DL Qual #194

Oct 6, 2015 6:21PM  Support Land
I'd like to update my bio. Having a spot of trouble, it won't save my changes. Any ideas? Thanks!

I wrote and submitted mine about 4x on my android to no avail. Finally got it to stick by PC. - Quiweez  410.4 #543 6:27PM
Thanks :) has anyone had any trouble updating on an iPhone or Mac? - SassafrasDavis  421.1 #527 9:22PM
How about closing out the app or delete and reinstall and try again?  - misschurro  6361.5 #17 9:33PM
Logging out didn't work, so I'll reinstall. Good idea, thanks! - SassafrasDavis  421.1 #527 11:30AM
I got it to work on my Mac. Profile updated, success! Yay, thanks for the ideas, it got me on the right track. - SassafrasDavis  421.1 #527 12:02PM
I haven't had any trouble lately...but hey, btw...you should enter the cake contest again. Hint hint πŸ˜‰ you make yummy cake!  - Duchess_SMK  6340.7 #18 9:40PM
Thank you, glad you enjoyed it! Good memory, ha, that was 2 years ago! I'll see if we are free on the Reunion night 😊 we've moved 3 hours away, so our DL days require some advance planning 😁 - SassafrasDavis  421.1 #527 11:33AM
Time flys! The bday bash is this Sunday  at 1:30pm! Hope y'all can make it!  - Duchess_SMK  6340.7 #18 3:19PM

Thanked by:   DisneyDrea  
 65.5 #4281 (DL Qual #0

Sep 30, 2015 4:49PM  Support Land
I have tried on all the possible boards, but I can't post using my Windows Phone MW app.  I get a message that says "New post was unsuccessful. Please try again later."  I did this when at the park on cell service and at home while on Wi-Fi.  I can post here using the same login credentials on my desktop using the web page.  Are there know issues posting in the lounge area via   More...

No sure what you mean by boards? But you're on here somehow so go to the three bars in the top left, click, scroll to bottom, click support, and make s ticket for them and explain all your device info, software, what app version, etc.  I do know the windows phones are hard to use with some apps. - secretagentangel  4658.7 #28 4:58PM

 308.6 #865 (DL Qual #1504

Aug 22, 2015 5:39PM  Support Land
I don't like when I take a picture in the app that it's not saved in the photos app on the iPhone.

What app?   - Linzee  1188.1 #146 6:10PM
Not this one - philliprocks  1319.2 #132 6:38AM
This app. - bobcat  308.6 #865 9:31PM

 410.4 #543 (DL Qual #221

Sep 21, 2015 10:52PM  Support Land
Hello Admin, I had a glitch when I first registered into MouseWait. As you can see my user name now is Quiweez, but when I first registered, I had a different profile. It  didn't have a username so I after I logged out to try to fix the error, I couldn't get back into it due to the fact that you  need that bit of info. So I created the Quiweez profile. After searching for the one post th  More...


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