208.4 #1544 (DL Qual #1299)
My mousewait points are not being added. I have the emails saying the points I received and they didn't add to my current points. What should I do?
The points earned in the emails are incorrect, we are displaying the wrong amount (way too high) -- however your overall MouseRank is correct. We are working on a fix for this. - Admin
11:21AM
Please go to the home page and contact admin... - BombFrog-formerCM
51.8 #3776 8:10AM
1 More Comments
I just emailed about the issue. Hopefully it's an easy fix. Thanks for the feedback guys. :) - DizPrincess_Sam
208.4 #1544 11:12AM
The points earned in the emails are incorrect, we are displaying the wrong amount (way too high) -- however your overall MouseRank is correct. We are working on a fix for this. - Admin
11:21AM
592.9 #189 (DL Qual #150)
I cannot seem to reply to anyones comments. I can comment on others posts, but cannot reply on others comments, any suggestions?
I'd sent a comment to the admin/support. - MarathonMinnie
25.4 #4715 2:49PM
well, i can comment on your comment!!:P really, though sorry, it might be to do with all the new stuff they pushed, you might have to restart your phone or reload the ap. - secretagentangel
710.5 #143 2:49PM
Today I'm able to type outside of the comments window- I typed right over the green 'post' button. Weeeeeee. :) - DeadliestPassholder
42.9 #3981 3:09PM
there's a familiar name! - toph
2406.7 #26 3:14PM
Thanked by: radarwatcher1 22.7 #4927
49.1 #3838 (DL Qual #5028)
I've been trying to upload a new profile picture for a few days. It says it loaded successfully but it never changes. Plz help. Thank you :)
I just changed mine. I had it log out and log back in and then it changed! - evilqueensmistress
285.0 #715 4:36PM
Mine actually took a day or two to appear. - DeadliestPassholder
42.9 #3981 3:59PM
Yeah. Trying to put my hubby & minis in front of HM from out last trip. - PwincessTari
49.1 #3838 4:14PM
I see mansion. - IDVandalSkipperCM 1326.2 #61 4:32PM
I just changed mine. I had it log out and log back in and then it changed! - evilqueensmistress
285.0 #715 4:36PM
179.8 #1901 (DL Qual #1531)
I'm having issues leaving comments from my iPad . The writing is greyed and when I hit post/submit it says please enter a comment as if there was no writing in the box. Please help.
I too have been a victim of the grey letters. - Linzee
533.2 #218 9:53PM
That happened on my iPhone yesterday. I went out of the app then back in and it corrected itself. - Missymoo
426.6 #302 7:26PM
Yeah it happens on my iPhone as well. - annamichelle 179.8 #1901 9:16PM
It just happened to me, but is now fine. - MeridasHair
332.8 #474 10:07PM
Still happening off and on... - BombFrog-formerCM
51.8 #3776 10:14PM
303.1 #608 (DL Qual #960)
I'm having issues making any changes to my profile because my username has a hyphen in it, and apparently that's no long allowed? I'd really like to avoid changing it, but I want to update my profile pic, enable DM (it used to be enabled, now its not?), etc. Anytime I try to make any changes, they won't go through because my username is no longer allowed?
For this you may need to contact admin in the support area. Hope you can make that change - HandMeAChurroImmaFaint
1837.6 #43 12:51PM
this was posted in Support Land. Not sure why its showing up here... do all posts everywhere show up in the hub? I've been MIA for awhile. - brit_brit 303.1 #608 12:53PM
Go to the resources tab at the very bottom and scroll until you see 'support' then click that - HandMeAChurroImmaFaint 1837.6 #43 12:56PM
I went ahead and changed it. Changing a hyphen to an underscore isn't a huge deal. I just didn't want to change my entire username because I'm not very active here anymore and I want people to still know who I am. - brit_brit
303.1 #608 1:57PM
207.4 #1564 (DL Qual #0)
Hi everyone! I'm having trouble getting my Facebook to match up with my mouse wait account so my points aren't showing for the trivia. Any suggestions? Thanks! Hope everyone is having a good day!
Contact Admin.....he might be able to assist - DisneyDavidEMT
456.9 #269 8:01PM
Make sure your email addresses are the same for here and Facebook. You can edit the one for Facebook! - IDVandalSkipperCM
1326.2 #61 8:08PM
^ this. I had this problem as well when I first started, but it was very easy to change the email address on facebook. The email address for MW must be the same as the one for FB in order for you to get your points. - lohofosho 330.5 #486 8:10PM
Make sure your email is the same for FB and MW, or it won't the points won't transfer to your account - MEHlanie_Mouse
750.0 #135 8:11PM
Oop, what They said ^^ - MEHlanie_Mouse 750.0 #135 8:13PM
I finally got it to work. Took a while, but make sure your e-mail in Facebook matches your e-mail login. Also CLEAR COOKIES and history from browser. Your "username" should match your username in Mousewait. - DLKenCA
228.8 #1287 10:47PM
Finally got it to work. Thanks for your help - Seebritatdland 207.4 #1564 4:29PM
333.2 #471 (DL Qual #246)
I'm having problems with the web version. It keeps bringing up the last message that I post asking if I want to back it up
352.8 #417 (DL Qual #1823)
Not sure why, but the hours of operation aren't updating, even after scrolling to the top and having it do the update. Hours today are midnight for DL and 11pm for DCA.
164.4 #2132 (DL Qual #3135)
I have an Android and just noticed that on my Dashboard I have an empty box where the "Crown"Index should be and the page itself is all messed up. I haven't been able to post anything on the Lounge because the keyboard doesn't come up and now my page won't even scroll down. I've restarted the phone and uninstalled and installed the app but nothing. Am I the only one?
The Crown index is always messed up when Fredo is in the parks taking pictures with the princesses. - Alicewhoareyou
543.9 #213 2:25PM
412.7 #322 (DL Qual #221)
Is there a way to make the Hub your default page ?
use to be but I don't think it works anymore - Dave
8823.6 #2 12:17AM
I did it through PC cause app would crash when I tried on my phone. - RickChavez 2330.1 #28 12:19AM
it is in your profile but mine has been set to the Hub for a long time but it always gots to real time or talk - Dave
8823.6 #2 12:19AM
Yup, not working but it is stating that it is set for the hub. - friendlymouse 412.7 #322 12:26AM
Go to 'Profile', scroll down and there should be a drop down menu to select the Hub as your default land. Mine is still that way, but I haven't done the update yet. - Sweet_Irish_Cream
2706.2 #19 12:20AM
Thanks, I am tired of missing Dave's shenanigans that happen in the Hub - friendlymouse
412.7 #322 12:22AM
There was/is a demo video that showed how to add Dave to your feed so you never miss them again .If I am not mistaken It also showed you how to remove Dave from your feed once you realized what you had done... - GrumpyPirateDad 599.4 #186 12:27AM
That is a scary thought 😄 - Sweet_Irish_Cream 2706.2 #19 12:28AM
412.7 #322 (DL Qual #221)
I am not seeing any pictures. Is this a personal problem or is anyone else having the same issue?
I'm good on the web version. - EpicDio
390.1 #353 3:17PM
I'm having the same problem no pictures! - disneyland4me
231.6 #1244 3:18PM
MW just isn't MW without the pictures...:( - DisneyDawn
417.1 #315 3:56PM
Apparently I only get pics for the posts I comment on. - DisneyDawn 417.1 #315 3:57PM
I could be wrong , but I think there is some sort of setting that hides all the pictures. Yes I edited as I cannot type worth an Elvis Impersonator. - Butterlina
1313.6 #63 3:58PM
Admin fixed the issue. - friendlymouse 412.7 #322 4:37PM
I really like your profile pic? Is that you? Or is that your boyfriend the French model?😄 - mrstoad 240.4 #1134 12:08AM
Bonjour! - secretagentangel 710.5 #143 3:22AM
412.7 #322 (DL Qual #221)
Sorry but these questions have been bugging me. What do MouseWait'ers use to make photo collages? In a lot of Disneyland posts all I see is squares. What do I need to download in order to see the text people are using. Thank You.
By "text" you may mean emoji's. These are seen on iphone (maybe others too). I can't see them on my computer. I use collage apps on my iphone, there are lots to review and choose from. I hope this helps and I'm sure others will have useful input too. - ShariRenee
1576.0 #51 9:57AM
I believe android phones are unable to see the emojicons. They are basically symbols like smiley faces our items like food etc.
- aidensmama 339.3 #446 10:05AM
Thank you aidensmama I thought others might but wasn't sure. - ShariRenee 1576.0 #51 10:48AM
Correct. I cannot see the emoticons on andriod. I also see boxes as you called them, but am able to see them when using ipad. - lohofosho 330.5 #486 11:23AM
I can see the emoji's on my droid phone, if you go to the app store you can download the emoji's - kellyhansen78 141.7 #2465 11:54AM
A droid and an android are not exactly the same thing but that is excellent info to know kelly. - aidensmama 339.3 #446 12:01PM
I have the galaxy note2, didnt realize there was a difference between a droid and android, I leave all the tech stuff and tech talk to my husband! Lol - kellyhansen78 141.7 #2465 3:19PM
If you can't see them, consider them "WILD CARDS" and they can be pictures of whatever you imagine!!!✨ Lu-cky! - TinkerSchelle 693.8 #149 3:38PM
I'm all apple in clouding my desk top at home and can see all f the emoji s . You can ask what emoji s people are posting - Plumiegirl 3502.8 #11 6:44PM
I have an android, that is the issue, people with apple products can see all the emoji's. I've done research and it looks like a no go for andriod user other than loading iffy apps or patches. So I will live with the squares and use TinkerSchelle's idea for them. Thanks all for your inputs and ideas. - friendlymouse 412.7 #322 7:28PM
Search the App Store for collage maker. You should find many different ones, and some are free. - AZDisney
256.0 #966 9:59AM
Thanks for the question and responses - I had been wondering the same thing. I just downloaded photo grid and I love it already. :-) - kimberross
258.9 #934 11:17PM
Yay - friendlymouse 412.7 #322 11:59PM
I use the app pic stitch to make collages. - WLAlbright
17.3 #5465 11:21PM
Thanked by: foundpluto 321.7 #528
412.7 #322 (DL Qual #221)
So when you click on the Mouse Wait's person's link, it used to tell you when they joined and the point break down. These items are no longer listed. Is this intended, are they coming back, or is it just a side effect of the system issues that occurred a while back? Thanks
Maybe a question to email Admin about. The lounge is mostly full of opinions. Probably better to hear it from him and his team. - dimplesdanie
607.7 #182 9:09PM
This is support chat. Was seeing if others had this issue as well. - friendlymouse 412.7 #322 11:32PM
Some MWers still have the breakdown but a few of the categories are set at 0 like Wait Time points and a couple of others. - RadiatorSprings4Ever
166.9 #2090 9:17PM
I also noticed the quality numbers are wacky. - aidensmama
339.3 #446 9:20PM
Got an Answer from Admin:
MouseWait Admin, Apr 22 09:50 (PDT):
Hello, this is temporary, we are trying to get this info back, thanks! - friendlymouse
412.7 #322 11:57PM
Thanks Admin. Looks like my info has been restored. - RadiatorSprings4Ever 166.9 #2090 12:56AM
356.4 #410 (DL Qual #366)
Hi, when I go to My Feed it shows the feed for another MW'r. Am I doing something wrong? Thanks in advance for the help.
I just checked, mine too! - ShariRenee
1576.0 #51 2:50PM
I think things still aren't completely fixed yet, because I'm also seeing comments on the wrong posts. - debbiev
78.8 #3340 2:57PM
