Support
Hide Admin Message

Jul 31, 2015 10:12AM 
Our Mystery Sticker Nights have been wildly popular, so we're doing another one on Tuesday! Check your Credits balance, and get ready--we will release new Stickers that you won't want to miss. CONTEST: The FIRST one to guess the shop featured in this blurred image wins 500 Credits (you only get ONE entry so make it count--you must post the full and correct name). Post yo  More...

Anybody else agree,  but I would love the word "first time" as a sticker ,it can be used to say first time visit, my "first time" on this or my minis, or "first time" eating here - pikarich  4315.6 #27 12:58PM
It could be used for my first time eating somewhere also - UTDISNEYFAMILY  1628.2 #96 1:10PM
The first time I went on TOT! (Which will never happen for me)! Or FIRST!  I use that!  - secretagentangel  1947.2 #75 1:14PM
Cars land. Romone's body art shop - KingdomKeeper1210  31.7 #0 11:04AM
Yes, this it's a hood of a car on the wall in the windows. - MellieKay  193.5 #2002 11:10AM
Yep...it's in the shop window right? Good job KingdomKeeper1210 - luxkitty  2738.5 #42 11:13AM
Thanks luxkitty :) - KingdomKeeper1210  31.7 #0 11:19AM
Haunted Mansions Dread family busts, WDW Characters in Flight or Tangeled Tower , thank you - tracsant  1262.4 #2 9:04AM
We need a Kingdom Keepers sticker - FinnAmandakingdomkeepersforever  0.0 #0 3:27PM

 234.3 #1483 (DL Qual #706

Jul 2, 2015 4:09PM  Support Land
Hi support, I am having problems with my stickers. I was gifting some this morning and went back in to my stickers and found a few missing. I had 2 carnation trucks and the both disappeared . I wanted to give one as a gift but couldn't. Is there a way to check my account and see what happened?


 699.4 #255 (DL Qual #364

Jun 22, 2015 10:19PM  Support Land
Please help I'm getting emails every 30 minutes since 10 this morning. It was corrected a couple days ago then started up again today

Try unsubscribing to it. But then you wont receive any emails again.  - IdRatherBeAMermaid  60.8 #4234 10:47PM

 699.4 #255 (DL Qual #364

Jun 22, 2015 4:33PM  Support Land
It's happening again I'm getting emails every 30 minutes looks like it started around 10 this morning. Thanks for your help. πŸ˜€

You need to send this to supportso  they can fix it. Top left menu under 3 bars, support is at bottom.  - secretagentangel  1947.2 #75 5:32PM

 699.4 #255 (DL Qual #364

Jun 22, 2015 4:38PM  Support Land
It's happening again I'm getting the same email every 30 minutes since 10 this morning. Thanks for your help

Sorry guys I've tried to send this to support a couple times but it keeps defaulting to the Lounge.  - Missymoo  699.4 #255 4:40PM
I see it in Support Land πŸ‘ - FrankenweenieVelinee  2289.7 #58 5:20PM

 699.4 #255 (DL Qual #364

Jun 20, 2015 10:50AM  Support Land
There seems to be a glitch in the email system. I have been getting the same email every 30 minutes since yesterday. Please help 😁

Yep. Still happening. 24 hours now. @@@Admin - Darlingwendi  1205.1 #134 11:38AM
This should be fixed now, thanks! - Admin 12:59PM

Thanked by:   Darlingwendi  
 1205.1 #134 (DL Qual #126

Jun 19, 2015 9:38PM  Support Land
Admin...I'm receiving the exact same email every 30 min since 11am today...

You're so popular! - ShariRenee  6274.1 #14 9:43PM
Glitch  - Plumiegirl  9165.8 #3 9:51PM

 2289.7 #58 (DL Qual #29

Jun 11, 2015 8:46PM  Support Land
Admin, I notice when I navigate to MyMW, I no longer see my posts. I can only see it say MORE POSTS. Can you please help me fix this? thanks. 

When you are directed to the lounge, click on navigate, it is at the top left corner and click on MyMW - IdRatherBeAMermaid  60.8 #4234 8:50PM
Mine has been doing that for over a month now too @FrankenweenieVelinee - thatgirljenn  1562.4 #98 9:28PM
Just strange. When it works, it makes it easier to reply on comments from others. Thanks.  - FrankenweenieVelinee  2289.7 #58 9:41PM
Same with me. I can't get to the MW store from my MW anymore. - minniemonika  164.8 #0 6:07AM
It's cause we all blocked you! - DLKenCA  2319.4 #55 10:57PM
GET OUT!,πŸš€ - FrankenweenieVelinee  2289.7 #58 5:55AM

TOP 5 THINGS to do this week at the Disneyland Resort:

1. Watch the new "Paint the Night" parade 8:50 and 11pm nightly.

2. Watch the new "Disneyland Forever" Fireworks show at 9:30pm nightly.

3. See the new "World of Color" 9pm and 10:15pm nightly.

4. Try to find a "Made with Magic" wand or paintbrush which allow you to interact with select Disney experiences and merchandise. 

5. Look for the Word of the Day displayed outside of the theme park entrances (or in the MouseWait Lounge) and text the word between 7am and 10:59am Pacific to the shortcode listed on the sign. You must be at the Disneyland Resort to enter. If you win, you will be notified around 11am via text or phone. For more info go here

And don't forget about Food! Check out our real-time Food blog to see what's new at the Resort. POST YOUR IDEAS BELOW and they could make the weekly top 5!

Come to our la  Brea sticker meetup which starts early at 4 pm then come join MWers to watch PTN and Fireworks too!  - secretagentangel  1947.2 #75 11:59PM
was bummed i did not make it two weeks ago,  see you in aug! - MsTikiMermadam  368.9 #578 6:41PM
Checkβœ”οΈfinally completed the list! I think my favorite is the new fireworks shows!!! Gives me goosebumps and brings on the happy cry.  - MinnieMyLove  190.4 #2038 9:00AM
Hmmm...thanks for the tip. We'll be there Sat and that magic wand sounds interesting  - Marciamcmouse  40.2 #4946 5:21PM
Can't wait  - Disneyprincessvmk  55.6 #4359 7:26PM

 4479.3 #23 (DL Qual #11

May 20, 2015 8:22AM  Support Land
Hi Admin,    I just sent you a support ticket, which I hope you got. I can't get into the lounge on my phone. I am currently on the computer. Thanks for your help.

@@Admin - Winnie111286  4479.3 #23 8:24AM
Is anyone else having any problems? - Winnie111286  4479.3 #23 8:29AM
Pretty big mess doing anything on here this morning. White screens with plain text code... spinning wait icons... somethings wrong. Mobile app is messed up - azcoolmom  251.7 #1268 9:06AM
So glad it's not just me this time. - Winnie111286  4479.3 #23 9:18AM
Yay!!!! I can finally get on! - MellieKay  193.5 #2002 10:59AM
@@Admin Just updated my support request and thanks for fixing the problem. I am able to get into the app again.  Thanks again. - Winnie111286  4479.3 #23 1:43PM

Thanked by:   TinkerToosh  
 101.5 #3468 (DL Qual #778

May 15, 2015 10:42PM  Support Land
Hey!  I just logged in after a week or so and the lounge's now have larger and more readable fonts on my Windows Phone 8.1!  Was it the work of the MouseWait team?  Or was it due to the recent phone software update?  Either way, it's a much more enjoyable experience reading the forums!


 4479.3 #23 (DL Qual #11

May 14, 2015 2:03PM  Support Land
@Admin  Sent a Support Ticket also. I am unable to Log into my account on my phone. Uninstalled and reinstalled. I log in and it keeps asking for me to do it again and then shuts down. Please help. As always, thanks for all your help Admin.

@@Admin Now I lost the Web Version too. - Winnie111286  4479.3 #23 2:34PM
@@Admin. Thank you for fixing the problem. I can finally log back in.  Thank you for your help. - Winnie111286  4479.3 #23 10:50PM

 44.3 #0 ( Qual #1346

May 12, 2015 9:49PM  Support Land
During Sticker Night tonight, I was charged for and now have in my collection Captain EO Sparks animated sticker, which I did not purchase. Can this please be reversed?

Did you save your receipt? - philliprocks  1167.6 #139 10:09PM
I usually keep all receipts, but unfortunately I don't have a receipt for something I didn't buy.   - Mauleficent  44.3 #0 12:34AM
@Admin Is this fixable? - DarthTinkerbell  437.7 #463 12:30AM
I would send in a support ticket.  - secretagentangel  1947.2 #75 1:18AM
secretagentangel! I posted this in Support.  Is there another way to do this?  Any help is greatly appreciated. - Mauleficent  44.3 #0 10:16AM
We will reverse this purchase shortly, thanks! - Admin 11:04AM
Admin, thank you so much!  It is greatly appreciated. - Mauleficent  44.3 #0 12:39PM
Admin, I have seen the reversal and credits back on my acct.  THANK YOU SO MUCH!!!  Mahalo! - Mauleficent  44.3 #0 10:23AM

 1028.4 #167 (DL Qual #108

May 6, 2015 2:53PM  Support Land
Hi @Admin, I just noticed today that the stickers in my collection are all mixed up. The latest ones bought used to show at the top, but now it's as though they were thrown into the air and landed wherever. I'd spent a lot of time on my PC arranging them, so I'm just wondering if it can be changed back? Thanks!

did you hit sort by any chance? Then they're alphabetized, except on mine they all are by alphabet with the mine train showing up in front of all! So there are glitches. Unless mine train maybe starts with A? πŸ˜‚ you can hit sort now and alphabetize them now if that helps. πŸ˜ƒ - secretagentangel  1947.2 #75 4:15PM
The mine train is showing first for me too. Hopefully it's a glitch that Admin can fix. - debbiev  1028.4 #167 6:40PM
@Admin - debbiev  1028.4 #167 3:01PM
Discombobulated? πŸ˜†Better check mine πŸ˜‹ - FrankenweenieVelinee  2289.7 #58 3:48PM
Sorry @debbiev. Hopefully it is just a glitch. I keep getting kicked out of MW and I have to log in.  - RadiatorSprings4Ever  1167.5 #140 5:13PM
I'm having the same issue.  - Atora  2701.8 #43 5:17PM
Same here! When I go check my notifications it says must log in than I go to check the lounge & go back to my notifications & it's fine it's so weird  - mandas1989  162.0 #2458 5:46PM
I had to log in today too, but the biggest pain is that my keystrokes are very slow & it takes a while for my typing to catch up to itself. - debbiev  1028.4 #167 6:27PM
I think they're working on something right now because we're having lots of glitches! Please send in support tix too! Admin - secretagentangel  1947.2 #75 6:27PM
Same here with Notifications. I sent a ticket in- hopefully it gets fixed soonπŸ˜ƒ - HandMeAChurroImmaFaint  5460.8 #17 2:43PM
HandMeAChurroImmaFaint I need to do that too. I am still having issues. - RadiatorSprings4Ever  1167.5 #140 5:41PM

Thanked by:   RadiatorSprings4Ever   MsTikiMermadam  
 292.0 #909 (DL Qual #376

May 3, 2015 7:51PM  Support Land
I'm having trouble navigating the app. I have tried several rims in the last half hour to get to my MW. Gave up on that and tried to find the restaurant on the pier in DCA that's the little mermaid theme so I could see about make reservations ( if you even need to do that). Nothing.

hi-Sorry you are having problems. Let's see if we can help. First, what kind of phone do you have? Have you tried clicking the 3 Bars in the top, left, then on the new page, look for MyMW on the left side - HandMeAChurroImmaFaint  5460.8 #17 8:05PM
So...I've been here forever, and I need help too. I cannot access MyMW on my phone anymore...comes up blank. Already logged out and back in.  I really don't want to uninstall the app. I have an iphone5. lol - Alicewhoareyou  1966.4 #72 8:13PM
My iPhone 5s  sometimes doesn't let me access mine so I turn off and on and usually it's back.  - secretagentangel  1947.2 #75 9:12PM
Alicewhoareyou if you're having the same issue I am all you need to do is, when mymw comes up blank click the navigation button and hit my mymw from there. Mine works every time from there. Good luck. - richiii3  677.0 #269 7:35AM
I have to do the same thing. I have an android phone. Only been like that for a week or so though. - RobnHood  143.1 #2756 8:41AM
Interesting richiii3! It worked. I wonder why we have to do a "workaround". - Alicewhoareyou  1966.4 #72 12:01PM
I'm using an iphone6. I guess we have to scroll all the way down a screen that looks blank to find My MW. I don't understand why there is a very, very long list of things to the left of an other wise white ( blank) screen.  - FairyGrandmother  292.0 #909 8:57PM
That page should be gray with a list of options in white. Maybe go to your MW, see if all is well , log in and out, turn off your phone, turn it back on then go back and log in. If you're still having problems, go to the bottom of that page on the side by clicking the 3 bars, send in a support  ticket, and if it can't be fixed right away, most are uninstalling then re installing the app.  - secretagentangel  1947.2 #75 9:11PM
@Admin - richiii3  677.0 #269 12:16PM
This post has been moved to Support - MouseWaitOfficialAccount 12:36PM

Thanked by:   BAO1953  
 4479.3 #23 (DL Qual #11

Apr 28, 2015 9:02AM  Support Land
Admin, I am not able to Reply. It looks like I'm replying, but then the replies disappear. This is on the Web Version and my Android Galaxy S4 app. Uninstalled and reinstalled and no change. I can Comment. Please help. Thank you Admin for your help.

@Winnie111286 click on the symbol  that is next to this oneπŸ”„ then click on RESOURCES, then click on SUPPORT from there you can write to the support team with your issue, and they will reply to you with an answer.  - MadameLeota  3101.6 #41 10:33AM
Test reply to help  Winnie. - Lelundrial  571.4 #334 9:23AM
test.... - valj84DisneyDeppAddict  197.3 #1954 9:35AM
Let me know if you get this reply.  I can't see anything on my side. Thanks. - Winnie111286  4479.3 #23 11:06AM
I see your reply. - Lelundrial  571.4 #334 12:46PM
@@@MadameLeota I did send @@Admin an email this morning. All I can do now is wait. Thanks for your advice. I hope this gets fixed and doesn't interfere with Sticker night tonight. - Winnie111286  4479.3 #23 11:54AM
I hope not either! 😘 - MadameLeota  3101.6 #41 11:58AM
Do a test buy but don't approve the sale to see if the store works. Stickers should be something completely different than replies.  - secretagentangel  1947.2 #75 12:04PM
@@Admin  Will this problem interfere with my purchasing Stickers tonight? - Winnie111286  4479.3 #23 1:10PM

Thanked by:   Darlingwendi   suzieq65  
Download VOYAGEERS to your device today! Discover the VOYAGEERS Society, and the magical Main Street Realm in this action packed adventure for kids of ALL ages! Also available on iBooks and Kobo. Follow the VOYAGEERS on Facebook for more info and behind the scenes exclusives.

Like normal I am late to the party. Reading it now - Tealtownfan  1015.5 #172 3:13PM
Got it! More than halfway thru it! It's a lot of fun!!!πŸ‘πŸ‘βœ¨βœ¨ - TinkerSchelle  1776.3 #86 10:53PM
  - mckelfam  36.4 #5141 3:09PM
Weeeeee - MommyandBash  181.3 #2168 10:29PM

 700.2 #254 (DL Qual #159

Apr 21, 2015 9:05PM  Support Land

- E-Ticket  1379.2 #111 9:07PM
What is that??? I must have missed it!! Or is that the Club 33 auction sticker? - debbiev  1028.4 #167 9:11PM
MW paver - E-Ticket  1379.2 #111 9:20PM
Ok, thanks, I do have that one. I have so many I forgot I had it!😹 - debbiev  1028.4 #167 10:13PM

 292.0 #909 (DL Qual #376

Mar 26, 2015 7:34PM  Support Land
I'm trying to see the calendar/hours events. I keep getting this even though I already signed up.


 51.8 #4481 (DL Qual #975

Mar 19, 2015 2:41PM  Support Land
Can an admin please contact me immediately? I have tried to reset my password via FORGOT PASSWORD 5 times, used the template on the site, posted PM 2x onFB messenger, and Twitter without response. What do I have to do to get help?????


 4479.3 #23 (DL Qual #11

Mar 19, 2015 11:21AM  Support Land
Hi Admin, I received a Gift Sticker of a Popcorn Cart from kskating. It shows up in my Collection but not in my Stickers to pick. Would you please look into it. Thank you Admin for your help.

@Admin - Winnie111286  4479.3 #23 11:31AM

 376.9 #565 (DL Qual #915

Aug 11, 2014 10:23AM  Support Land
When I try to post it tells me to turn in the background refresh for Mousewait but when I go into the settings Mousewait isn't an option to turn on or off.

What phone are you on?  You should send in a ticket too! - secretagentangel  1947.2 #75 8:09PM
Haha sorry about reposting this, I hit hub and I went to support instead!! - secretagentangel  1947.2 #75 8:10PM
I can post, but everything is a mess in the post . I even uninstalled and reinstalled. Galaxy S4 - Winnie111286  4479.3 #23 10:00AM
I can't post. the app tells me to verify my account but I've not received the email to confirm. Iau have deleted it 😞 - frank-sanchez@live.com  2.1 #0 3:21PM

 26.4 #0 ( Qual #1831

Aug 4, 2014 9:33PM  Support Land
Anyone else having a problem posting or changing their bio???

Had one problem with one pic but it posted another - evilemohand  764.8 #226 9:38PM
I'm trying to change my bio but it won't save... - TattooedPrincess  26.4 #0 10:00PM

Your Donations Help Us Make MouseWait Better!

TOP MWs of the WEEK

1.MelodyMouse 230.95 #16  
2.Winnie111286 139.75 #23  
3.secretagentangel 92.23 #75  
4.Alicewhoareyou 80.8 #72  
5.pikarich 66.03 #27  
6.Brian 64.32 #202  
7.grumpypapa 56.88 #38  
8.eviljules 54.56 #113  
9.JPatDL 52.93 #184  
10.Coaster 50.12 #1  

MW Quality Top 100    Monthly Leaders   Top 100 MouseRank Leaders  Top 50 News  Monthly Wait Time Leaders


Use this link to do your shopping on Amazon.com and MouseWait benefits from your purchases!






Get Disneyland and MouseWait News before anyone else! Join our Priority Text List today.


By UsernameBy Keyword