Support
 103.9 #3722 (DL Qual #2348

Jan 5, 2017 5:17PM  Support Land
Disappointed that MouseWait dropped from Windows Phones.  Used to love using it and posting times.  No more.  I know we are less tha 1% of the market but we are still there until our companies change.

I'll just tag @@clawton so we don't forget the 2 people using Windows phones - UTDISNEYFAMILY  3043.0 #56 5:27PM
Sounds good. Thanks so much! Shall we tag phillip...rocks, just for fun?? How about RadiatorSprings4Ever? sultan? How about DisneyDiane316 and Wyldsideb? Wait.. don't forget jacdanfan goofygal Goofytom & redsoxcarlos πŸ˜‚πŸ˜‚ and our wonky SassafrasDavis - misschurro  9351.2 #12 5:30PM
Leave me alone. I'm eating a burrito - phillip...rocks  1609.7 #127 5:35PM
phillip...rocks quit being a chalupa, broπŸ™„ - misschurro  9351.2 #12 5:45PM
misschurro did you forget already they all use  well I'm not sure about sultan but everyone else does - UTDISNEYFAMILY  3043.0 #56 5:46PM
phillip...rocks, is it a pb&h burrito?  - DisneyDiane316  2662.9 #65 5:51PM
UTDISNEYFAMILY oh- I was just tagging for fun! πŸ˜‚πŸ˜‚πŸ˜‚ - misschurro  9351.2 #12 5:56PM
DisneyDiane316 πŸ˜‚πŸ˜‚ sounds good and phillip...rocks would definitely eat it - misschurro  9351.2 #12 5:57PM
How did I get dragged into this. What is a Window Phone?  Did know it existed πŸ˜„ - Goofytom  4720.7 #38 5:57PM
Goofytom omg-I am laughing so hard right now! I don't even know what a Windows phone looks like I think I'll go Google it - misschurro  9351.2 #12 6:06PM
When you find it will you post a picture so all of us but the two who have one know what it looks like πŸ˜‚πŸ˜‚ - Goofytom  4720.7 #38 6:09PM
I'm here for the partyπŸŽ‰πŸŽ‰πŸŽ‰.  - sultan  377.9 #679 6:10PM
I would like to see too misschurro - sultan  377.9 #679 6:11PM
I think I would eat that too, misschurro. πŸ˜‹ And, yes, please post the photo of the windows phone for us. I'm curious too! 😁 - DisneyDiane316  2662.9 #65 6:28PM
Who? What? misschurro, I promise it wasn't me! 😳 - redsoxcarlos  5567.5 #26 7:07PM
misschurro Thanks for the tag! Now I can ask phillip...rocks to share his other hafff of breeedo. - SassafrasDavis  893.7 #243 9:41PM
misschurro also post a picture of the pb&h burrito - phillip...rocks  1609.7 #127 10:21PM
There's a windows phone in this household.   - Butterlina  1653.3 #120 7:07PM
I didn't even know MouseWait had a windows phone app - E-Ticket  1648.7 #121 6:10PM
Did you know they made Windows phones? - UTDISNEYFAMILY  3043.0 #56 6:23PM
UTDISNEYFAMILY. I have had a windows phones before this IPhone. Now I remember trying MW lounge on the windows phone. Too small to enjoy. IPad better - E-Ticket  1648.7 #121 10:06PM
-ticketE-Ticket It's better now! Text size is just right. - clawton  464.9 #532 10:09PM
clawton I'll check it out.  - E-Ticket  1648.7 #121 10:27PM
There's a windows phone in this household.   - Butterlina  1653.3 #120 7:07PM

Thanked by:   clawton   MsTikiMermadam   MabelMouse  
 35324.1 #1 (DL Qual #1

Dec 31, 2016 10:12AM  Support Land
Is anyone else having issues? App keeps closing. No wait times, trouble viewing and posting .

Hello, hello, can you see this winnie? - pikaplaid  7711.0 #16 10:14AM
I can now. Working at the moment. Happy New Year  pikarich - Winnie111286  35324.1 #1 12:01PM
Last night it seemed the App was down as everytine I kept trying to access the Lounge, a server error popped up and did so again early this morning. Works now though😐 - SKELLIGIRL  237.5 #1637 10:16AM
Right now the pop index says 0 and wait times show everything closed. At least on my phone - itsmyglassslipper  745.6 #311 10:20AM
Ha! I had the same trouble last night. I almost always check MW first thing in morning and last thing at night.  I kept trying over and  over. Blank screen. Then I started wondering how I would fall asleep without that last look... I came to the  conclusion that I may have a small addiction here... - Ilovegoofy  278.6 #1201 10:25AM

Thanked by:   JediKitty  
 74.1 #4313 (DL Qual #1042

Dec 8, 2016 4:44PM  Support Land
Maybe it has been this way for a while and I've never noticed. The ad bar on the lower edge has adverts in Chinese(or Japanese). Funny to me!

Upgrade to platinum and you will not see any ads at all! - ShariRenee  14394.5 #6 4:57PM
I LOVE me some Platinum 😍😍😍 - misschurro  9351.2 #12 5:12PM
@misschurro-me too! - ShariRenee  14394.5 #6 5:23PM

 464.9 #532 (DL Qual #304

Nov 24, 2016 5:57PM  Support Land
Posts from Windows Phone seem to not be working. Testing...

Try to move it to talk, click the little clock in the upper right, choose mp then select Disneyland talk - UTDISNEYFAMILY  3043.0 #56 6:16PM
Thanks - I may try that! - clawton  464.9 #532 9:55PM
- AngiMouse  555.9 #417 6:29PM
Nope. That seems to work. You passed the test.  - disneyforme  880.9 #246 6:10PM
Went through to support -land. Can't seem to post into Disneyland -talk. - clawton  464.9 #532 6:12PM

Thanked by:   disneyforme   RadiatorSprings4Ever   miadawn128   pluto99  
 183.9 #2350 (DL Qual #462

Nov 14, 2016 4:23PM  Support Land
Is there a problem with the Android MW app? I am not seeing any profile pictures and there isn't any 'like' button at the bottom of posts. Also I don't have a sticker button to click to bring up my stickers. It's the same in my Samsung Galaxy s7 and Samsung tablet.

I mean there isn't any of the bottom buttons 'flag', 'Thank you', 'Bookmark' or 'Remove'. Not "like"  - Nikki3Mous3  183.9 #2350 4:56PM
Yes, its been going on since yesterday. Android users posted to @@ADMIN yesterday. I cannot see profile  pics, cannot  thank posts. Im on  the latest version  of the Android OS, but my guess is this may be a MW update thats not  compatible.  - DeadliestPassholder  448.5 #554 5:06PM
That's correct.  - FrankenWeenieVelinee  4793.1 #34 5:51PM
Wahoo it appears to be fixed!  - Nikki3Mous3  183.9 #2350 4:39PM

Thanked by:   DisneyHeidi09   RadiatorSprings4Ever  
 35324.1 #1 (DL Qual #1

Nov 13, 2016 8:44AM  Support Land
Admin My App is worse this morning. All my Stickers are gone in any posts, in my Collection and in the Mousewait Store. I can see titles, but the Stickers aren't showing. Basically, all my Icons are gone too. Any stickers in posts anywhere, are gone also. Just did another uninstall and reinstall. I sent you a Support ticket last night and one the other day, when I started having trouble buying sti  More...

πŸ™‹ - sultan  377.9 #679 8:46AM
@Admin me too! - DizneyGirl  1491.3 #5 8:46AM
BOTH apps - DizneyGirl  1491.3 #5 8:46AM
Can't thank also - Winnie111286  35324.1 #1 11:45AM
Whenever things like this start happening it means he's working on an upgrade so I'm sure we'll have an answer for some of this in a couple days. It takes a lot a lot of hours for them to make a new upgrade and whenever phones update they have to go back and redo a lot of stuff so it does take some time. But I need   to say I do like when the  profile pics get switched because it makes me wonder who I'm talking toπŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚ - secretagentangel  11897.0 #9 1:24PM
πŸ˜‚πŸ˜‚ - misschurro  9351.2 #12 1:25PM

Thanked by:   sultan  
 467.2 #528 (DL Qual #419

Oct 29, 2016 7:22PM  Support Land
Hi Admin πŸ‘‹πŸ» TRIVILATOR has been acting up for a while. Error 1032 keeps showing up and though you can get passed that pop up, the weekly points are not crediting for correct answers. The monthly seems to be crediting. Any help would be appreciated.   More...

 everyone for your help!!!  - DisneyMom13  467.2 #528 7:59PM
If you go to the main menu, click Resources and then scroll all the way to the bottom you will find Support. Click that and report it there😊 - misschurro  9351.2 #12 7:25PM
Thank you.....support "Land" isn't the same? - DisneyMom13  467.2 #528 7:32PM
 DisneyMom13. The support tab that misschurro said above is the best way to send a ticket . they go straight to admin or the developers so they can fix it. There should be one on trivilator also but I would send it into both. Support land is usually a lot of  things that you can look at to see if that answers your questions for now. But a ticket gets straight to them so they can work on it right away. - secretagentangel  11897.0 #9 7:44PM
I emailed support several days ago and they said they were going to be working on the problem. But to view any notes, the link takes me to Twitter, which I don't have. Not sure if they're still working on it or not...  - DisneyDiane316  2662.9 #65 7:31PM
But they are aware of the problem DisneyMom13. Hopefully it will be fixed soon ☺️ - DisneyDiane316  2662.9 #65 7:34PM
It usually takes a few days before of things to be fixed because he's working on so many other apps. But it's very nice of you to let him know so the rest of us can play a lot. - secretagentangel  11897.0 #9 8:01PM
Welcome!! - misschurro  9351.2 #12 8:07PM
You're welcome DisneyMom13 πŸ˜‰ - DisneyDiane316  2662.9 #65 8:40PM

Thanked by:   DisneyDiane316   Donald1967  
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 35324.1 #1 (DL Qual #1

Oct 22, 2016 8:20AM  Support Land
Wait times not working and connection difficult

@@@Admin - Winnie111286  35324.1 #1 8:21AM
And see what will happen when digital fps happens and you can't connect or battery dies πŸ˜₯ - pikaplaid  7711.0 #16 8:29AM
It was so busy last night we were having a hard time connecting but I was able to do  wait times just slowly.  - secretagentangel  11897.0 #9 3:39PM
All the wait times are wrong. They don't change if they can be entered.  Some of the times have been the same for a couple of hours, rhat I  noticed.  The Disney App is way more reliable today. I've never seen it like this before  @@@Admin - Winnie111286  35324.1 #1 5:40PM

 1340.3 #154 (DL Qual #103

Oct 20, 2016 5:55PM  Support Land
How do you change fonts? I accidentally did it and can't read it now. Thanks

Hi! If you scroll all the way to the bottom of your feed, you will see where it says "fonts". There is a tiny arrow and you can click the one you like. - RadiatorSprings4Ever  3300.9 #52 6:01PM
Yes! And, sometimes it likes to hide between posts, too!! - misschurro  9351.2 #12 6:05PM
So helpful - UTDISNEYFAMILY  3043.0 #56 6:06PM
Ok I kept seeing an ad in the middle like the drop down menu disappeared but when I went to notifications and went to the bottom it appeared again.. thanks! I can see again!  - grapesoda  1340.3 #154 6:06PM

 35324.1 #1 (DL Qual #1

Oct 19, 2016 11:36AM  Support Land
Sending this to Support Land.  I am having a really hard time connecting or doing anything today on the Mobile or Web Versions.  Is anyone else having problems? 

@Admin - Winnie111286  35324.1 #1 11:45AM
I am too, 5 minutes to just load page 😒😒 - itsmyglassslipper  745.6 #311 11:45AM
Mine seems to be working now. - Winnie111286  35324.1 #1 2:58PM
I have not been able to post for a couple days now. But I have just now  - Donald1967  659.8 #353 5:09PM

Thanked by:   sultan   lakrjamfan  
 110.6 #0 ( Qual #2271

Oct 3, 2016 3:12PM  Support Land
Does Mouse rank diminish over time? Last year at this time I was over 100, now I'm below 60. Just noticed that. Thanks! :)

It shouldn't but if you delete anything it will take points off. If you feel you lost points go to the tabs under the clock below , click  on support and let them know and they'll check into it. You can look at it also under MW store click on your history and see if it goes back that far and it usually I'll tell you when you got credits and spent credits. - secretagentangel  11897.0 #9 5:04PM
Thank you  secretagentangel. I submitted a request to support :)  - mumzymouse85  110.6 #0 5:33PM
As a matter of fact yes , it tends to move around ,sorta depends if you stay active as well.as an example you could be #17 but if you don't stay active you don't earn points and as other do post and continue the ranking gets moved around. - pikaplaid  7711.0 #16 5:49PM
And my example is I use to rank #17 but have move to #21 as there has been long periods of time that I didn't remain active and others passes me - pikaplaid  7711.0 #16 5:50PM
Rank does change, even when you're activeπŸ˜‚πŸ˜‚I think top 30 is always changing. You shouldn't lose points over time though.Β  - secretagentangel  11897.0 #9 5:56PM

Thanked by:   miadawn128  
 464.9 #532 (DL Qual #304

Aug 26, 2016 5:32PM  Support Land
Hi All Anyone know how do you embed a link to a you tube video in a mousewait post?


 9351.2 #12 (DL Qual #2

Aug 24, 2016 9:50PM  Support Land
Any other πŸ“± iPhone users having problems with Notifications? πŸ€” If so, please state which iPhone or device you're using. Thanks!

California. iPhone number 6. App (that means application) crashes when I open notifications. - phillip...rocks  1609.7 #127 9:59PM
πŸ™„ i hadda use the word 'state'. Is that the free app or Platinum? Same thing happens to me. - misschurro  9351.2 #12 10:11PM
I, state your name lol  - TinyDancerTay  877.7 #249 10:57PM
Free, I spent my 5 bucks on a gatorade.  - phillip...rocks  1609.7 #127 5:36AM
I did it just now on a 6Plus and it came up right away - DisneyMom13  467.2 #528 10:10PM
So you can see your notifications and DMs? - misschurro  9351.2 #12 10:11PM
I posted to the lounge from my 6s and it never showed up. Not sure wassup? - tg4653  105.8 #3685 9:27PM
iPhone6 sometimes the app closes when I try to open Notifications, but not always. I have the free version. State - New Mexico  - disneyforme  880.9 #246 9:33PM

Thanked by:   DisneyHeidi09  
 375.1 #687 (DL Qual #676

Aug 11, 2016 8:25PM  Support Land
Dear #admin, please could we have an update that when we hit the back button we actually go back to where we were in the lounge. Sincerely, "tired of scrolling all the way down"

I think this posted teiceπŸ˜„ - secretagentangel  11897.0 #9 8:28PM
And I can't spell. Twice - secretagentangel  11897.0 #9 8:29PM
No I just put this in support.  - DisneylandGirl  375.1 #687 8:29PM
Oh, it shouldn't post. No biggie. Go to the little clock at the bottom of this screen  to find all the buttons, click on the support tab , then report an issue. That way it gets to the developers and admin., - secretagentangel  11897.0 #9 8:40PM

Easily manage the social side of MouseWait for Disneyland and Disney World with our mousetopia app for iOS. Post to the DL or WDW side, use your Stickers, and utilize our MouseWait Messenger. See what's new here


 196.9 #2182 (DL Qual #533

Jul 25, 2016 2:50PM  Support Land
Hi, where do you get the park temperature, your are higher than other sources.


 464.9 #532 (DL Qual #304

Jul 17, 2016 6:21PM  Support Land
Anyone else having a lot of trouble posting today from the parks? Seems like only a couple of mine made it through...

Darn Pokemon - FoolishMortal138  763.9 #297 9:06PM
I was having a hard time this afternoon. When my photo finally posted, it posted twice😁 - dianaaa  808.7 #276 8:56PM
I was even having some trouble with wait times. And my one post from the Parks timed out.  - redsoxcarlos  5567.5 #26 9:05PM
Same kinds of experiences. Seems that the apps should behave a bit better when network connections are poor.  Many of my attempts to post just disappeared into the netherworld. - clawton  464.9 #532 9:10PM

Thanked by:   dianaaa   redsoxcarlos   FoolishMortal138  
 464.9 #532 (DL Qual #304

Jul 17, 2016 4:03PM  Support Land
Have to test again. No picture on this post.

- DarthFairy  1251.5 #162 4:16PM

 464.9 #532 (DL Qual #304

Jul 16, 2016 3:15PM  Support Land
1 2 3...

4, 5, 6 ....LOL - Dianat710  197.7 #2174 3:26PM
7...8...9...? - DLKenCA  3512.5 #50 3:55PM
What did I win!!! - dsnylvr1975  752.7 #304 5:29PM
You guys are funny...NOT! ☺ Actually I've been having a lot of problems posting today. Of course, this obviously got through! - clawton  464.9 #532 5:59PM
You just made me laugh out loud!! πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„πŸ˜„ - encinitasrunner  256.8 #1413 6:14PM

Thanked by:   dsnylvr1975   encinitasrunner   MabelMouse  
 464.9 #532 (DL Qual #304

Jul 16, 2016 12:49PM  Support Land
Another test.

It's working now. I see your post. πŸ€— - MabelMouse  483.7 #493 12:49PM

 464.9 #532 (DL Qual #304

Jul 14, 2016 9:54PM  Support Land
Testing


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