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 56.5 #3626 (DL Qual #0
May 14, 2013 7:54PM -  Support Land

Hi everyone! I'm having trouble getting my Facebook to match up with my mouse wait account so my points aren't showing for the trivia. Any suggestions? Thanks! Hope everyone is having a good day!

Contact Admin.....he might be able to assist - DisneyDavidEMT  451.6 #273 8:01PM
Make sure your email addresses are the same for here and Facebook. You can edit the one for Facebook! - IDVandalSkipperCM  1291.3 #63 8:08PM
^ this. I had this problem as well when I first started, but it was very easy to change the email address on facebook. The email address for MW must be the same as the one for FB in order for you to get your points. - lohofosho  280.4 #729 8:10PM
Make sure your email is the same for FB and MW, or it won't the points won't transfer to your account - MEHlanie_Mouse  690.9 #146 8:11PM
Oop, what They said ^^ - MEHlanie_Mouse  690.9 #146 8:13PM
I finally got it to work. Took a while, but make sure your e-mail in Facebook matches your e-mail login. Also CLEAR COOKIES and history from browser. Your "username" should match your username in Mousewait. - DLKenCA  70.1 #3397 10:47PM
Finally got it to work. Thanks for your help - Seebritatdland  56.5 #3626 4:29PM
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 196.1 #1683 (DL Qual #756
May 15, 2013 11:06AM -  Support Land

I'm having problems with the web version. It keeps bringing up the last message that I post asking if I want to back it up

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 352.8 #405 (DL Qual #1713
May 3, 2013 6:23PM -  Support Land

Not sure why, but the hours of operation aren't updating, even after scrolling to the top and having it do the update. Hours today are midnight for DL and 11pm for DCA.

You should send this to MW support. - MrsSchnooks  573.1 #192 6:28PM
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 124.4 #2654 (DL Qual #3009
May 3, 2013 2:23PM -  Support Land

I have an Android and just noticed that on my Dashboard I have an empty box where the "Crown"Index should be and the page itself is all messed up. I haven't been able to post anything on the Lounge because the keyboard doesn't come up and now my page won't even scroll down. I've restarted the phone and uninstalled and installed the app but nothing. Am I the only one?

The Crown index is always messed up when Fredo is in the parks taking pictures with the princesses. - Alicewhoareyou  536.0 #209 2:25PM
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 359.3 #392 (DL Qual #302
April 27, 2013 12:15AM -  Support Land

Is there a way to make the Hub your default page ?

use to be but I don't think it works anymore - Dave  8638.6 #2 12:17AM
I did it through PC cause app would crash when I tried on my phone. - RickChavez  2186.7 #30 12:19AM
it is in your profile but mine has been set to the Hub for a long time but it always gots to real time or talk - Dave  8638.6 #2 12:19AM
Yup, not working but it is stating that it is set for the hub. - friendlymouse  359.3 #392 12:26AM
Go to 'Profile', scroll down and there should be a drop down menu to select the Hub as your default land. Mine is still that way, but I haven't done the update yet. - Sweet_Irish_Cream  2550.6 #22 12:20AM
Thanks, I am tired of missing Dave's shenanigans that happen in the Hub - friendlymouse  359.3 #392 12:22AM
There was/is a demo video that showed how to add Dave to your feed so you never miss them again .If I am not mistaken It also showed you how to remove Dave from your feed once you realized what you had done... - GrumpyPirateDad  500.0 #238 12:27AM
That is a scary thought 😄 - Sweet_Irish_Cream  2550.6 #22 12:28AM
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 359.3 #392 (DL Qual #302
April 18, 2013 3:15PM -  Support Land

I am not seeing any pictures. Is this a personal problem or is anyone else having the same issue?

I'm good on the web version. - EpicDio  381.7 #354 3:17PM
I'm having the same problem no pictures! - disneyland4me  231.0 #1227 3:18PM
MW just isn't MW without the pictures...:( - DisneyDawn  415.5 #310 3:56PM
Apparently I only get pics for the posts I comment on. - DisneyDawn  415.5 #310 3:57PM
I could be wrong , but I think there is some sort of setting that hides all the pictures. Yes I edited as I cannot type worth an Elvis Impersonator. - Butterlina  1307.8 #62 3:58PM
Admin fixed the issue. - friendlymouse  359.3 #392 4:37PM
I really like your profile pic? Is that you? Or is that your boyfriend the French model?😄 - mrstoad  240.4 #1112 12:08AM
Bonjour! - secretagentangel  669.6 #154 3:22AM
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 359.3 #392 (DL Qual #302
April 1, 2013 9:56AM -  Support Land

Sorry but these questions have been bugging me. What do MouseWait'ers use to make photo collages? In a lot of Disneyland posts all I see is squares. What do I need to download in order to see the text people are using. Thank You.

By "text" you may mean emoji's. These are seen on iphone (maybe others too). I can't see them on my computer. I use collage apps on my iphone, there are lots to review and choose from. I hope this helps and I'm sure others will have useful input too. - ShariRenee  1505.7 #51 9:57AM
I believe android phones are unable to see the emojicons. They are basically symbols like smiley faces our items like food etc. - aidensmama  336.5 #445 10:05AM
Thank you aidensmama I thought others might but wasn't sure. - ShariRenee  1505.7 #51 10:48AM
Correct. I cannot see the emoticons on andriod. I also see boxes as you called them, but am able to see them when using ipad. - lohofosho  280.4 #729 11:23AM
I can see the emoji's on my droid phone, if you go to the app store you can download the emoji's - kellyhansen78  141.7 #2417 11:54AM
A droid and an android are not exactly the same thing but that is excellent info to know kelly. - aidensmama  336.5 #445 12:01PM
I have the galaxy note2, didnt realize there was a difference between a droid and android, I leave all the tech stuff and tech talk to my husband! Lol - kellyhansen78  141.7 #2417 3:19PM
If you can't see them, consider them "WILD CARDS" and they can be pictures of whatever you imagine!!!✨ Lu-cky! - TinkerSchelle  644.4 #167 3:38PM
I'm all apple in clouding my desk top at home and can see all f the emoji s . You can ask what emoji s people are posting - Plumiegirl  3322.9 #10 6:44PM
I have an android, that is the issue, people with apple products can see all the emoji's. I've done research and it looks like a no go for andriod user other than loading iffy apps or patches. So I will live with the squares and use TinkerSchelle's idea for them. Thanks all for your inputs and ideas. - friendlymouse  359.3 #392 7:28PM
Search the App Store for collage maker. You should find many different ones, and some are free. - AZDisney  243.0 #1074 9:59AM
Thanks for the question and responses - I had been wondering the same thing. I just downloaded photo grid and I love it already. :-) - kimberross  216.2 #1399 11:17PM
Yay - friendlymouse  359.3 #392 11:59PM
I use the app pic stitch to make collages. - WLAlbright  17.3 #5363 11:21PM
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Thanked by:  foundpluto 288.0 #680  
 359.3 #392 (DL Qual #302
April 21, 2013 9:02PM -  Support Land

So when you click on the Mouse Wait's person's link, it used to tell you when they joined and the point break down. These items are no longer listed. Is this intended, are they coming back, or is it just a side effect of the system issues that occurred a while back? Thanks

Maybe a question to email Admin about. The lounge is mostly full of opinions. Probably better to hear it from him and his team. - dimplesdanie  607.5 #179 9:09PM
This is support chat. Was seeing if others had this issue as well. - friendlymouse  359.3 #392 11:32PM
Some MWers still have the breakdown but a few of the categories are set at 0 like Wait Time points and a couple of others. - RadiatorSprings4Ever  136.0 #2503 9:17PM
I also noticed the quality numbers are wacky. - aidensmama  336.5 #445 9:20PM
Got an Answer from Admin: MouseWait Admin, Apr 22 09:50 (PDT): Hello, this is temporary, we are trying to get this info back, thanks! - friendlymouse  359.3 #392 11:57PM
Thanks Admin. Looks like my info has been restored. - RadiatorSprings4Ever  136.0 #2503 12:56AM
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 338.6 #437 (DL Qual #416
April 15, 2013 2:48PM -  Support Land

Hi, when I go to My Feed it shows the feed for another MW'r. Am I doing something wrong? Thanks in advance for the help.

I just checked, mine too! - ShariRenee  1505.7 #51 2:50PM
I think things still aren't completely fixed yet, because I'm also seeing comments on the wrong posts. - debbiev  59.2 #3581 2:57PM
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 33.1 #4244 (DL Qual #705
April 14, 2013 8:20PM -  Support Land

Hi! I posted and replied all day yesterday, but I don't see any of my posts. They did go through on my phone at the time, though.

Hi there!! Admin posted about this happening, it sounds like they had to do a restore to get the app running again... He did say that they were trying to get back yesterday's content!! :) - DiamondInTheRough  291.8 #660 8:23PM
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 359.3 #392 (DL Qual #302
April 6, 2013 10:22PM -  Support Land

Question for Admin. Is there a way to link to another post and put that link in your current post?

Under your text where it says DETAIL PAGE open that into a new window and copy that link address (url). Maybe also shorten the url with bitly or something. - Westcoast  61.5 #3547 11:00PM
Thank you. - friendlymouse  359.3 #392 1:01PM
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 3.2 #22215 (DL Qual #0
April 10, 2013 8:42AM -  Support Land

Hi, New to Mousewait - I wanted to cancel a subscription to a post but can't find the subscriptions tab when I go to myMW page. Can someone please tell me where to find it?

Hi! Welcome to MouseWait! Tap the clock icon in the top right corner of the post you're subscribed to. The Subscribe is on the menu. - MyPark  944.1 #91 8:47AM
Welcome!!! - MomWithAJuiceBoxBuzz  922.2 #94 8:49AM
Thanks for the welcomes! And for the advice :) - thehatboxghost106  3.2 #22215 10:01AM
Hi and welcome, lots of good info in the FAQ's too! - ShariRenee  1505.7 #51 10:03AM
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 359.3 #392 (DL Qual #302
April 9, 2013 11:12PM -  Support Land

When I click on today or yesterday I get time frames from 4 AM to 10 PM and it does not show all the posts from Midnight to the current time. Only about 20 posts show up. There is no show more posts at the bottom either. Thanks.

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 12.0 #6221 (DL Qual #1784
April 8, 2013 6:35PM -  Support Land

Hi Admin, you may already know this, but I don't have a "like" available in the drop-down for posts. Under the clock and little green arrow are Bookmark, Subscribe to, Thank You, Remove Post, etc, but there's a space between the first two, I suspect where "like" is supposed to be. I can "like" particular comments but not the original post. Thank you. Carlyn

Got it! Thanks!! - abudoggie  12.0 #6221 7:05PM
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 500.0 #238 (DL Qual #171
April 2, 2013 8:45PM -  Support Land

The 'LIKE' seems to be missing on the web version on my computer. (Chrome and Firefox, MAC) Does anyone else notice this? I have not yet sent an email or message other than this post to Admin or support.

Like has been renamed "Bookmark" because it adds the post to your bookmarks in your MyMW. - Admin 10:07AM
Ah. Does that mean if I 'like' or now 'bookmark' it only adds it to my bookmarks and does not increase the posts value as 'Quality Content' (I had been liking posts as I thought it helped with the QC sorting algorithms.) - GrumpyPirateDad  500.0 #238 10:16AM
Yes, both Thank you and Bookmark still add to the post's value, so it helps the user who posted as well as our algorithm. Thanks! - Admin  8:25AM
Excellent. Thank you. - GrumpyPirateDad  500.0 #238 12:01PM
Did you notify admin? - Princess Daisy  156.6 #2198 8:50PM
If a post in support land notifies Admin. I shall revise. - GrumpyPirateDad  500.0 #238 8:56PM
Like has been renamed "Bookmark" because it adds the post to your bookmarks in your MyMW. - Admin 10:07AM
Ah. Does that mean if I 'like' or now 'bookmark' it only adds it to my bookmarks and does not increase the posts value as 'Quality Content' (I had been liking posts as I thought it helped with the QC sorting algorithms.) - GrumpyPirateDad  500.0 #238 10:16AM
Yes, both Thank you and Bookmark still add to the post's value, so it helps the user who posted as well as our algorithm. Thanks! - Admin  8:25AM
Excellent. Thank you. - GrumpyPirateDad  500.0 #238 12:01PM
Just checked and I don't have the "like" option either. PC using firefox. - Lelundrial  341.0 #428 10:08AM
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