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 278.0 #985 (DL Qual #360

May 3, 2015 7:51PM  Support Land
I'm having trouble navigating the app. I have tried several rims in the last half hour to get to my MW. Gave up on that and tried to find the restaurant on the pier in DCA that's the little mermaid theme so I could see about make reservations ( if you even need to do that). Nothing.

hi-Sorry you are having problems. Let's see if we can help. First, what kind of phone do you have? Have you tried clicking the 3 Bars in the top, left, then on the new page, look for MyMW on the left side - HandMeAChurroImmaFaint  5220.1 #17 8:05PM
So...I've been here forever, and I need help too. I cannot access MyMW on my phone anymore...comes up blank. Already logged out and back in.  I really don't want to uninstall the app. I have an iphone5. lol - Alicewhoareyou  1614.4 #89 8:13PM
My iPhone 5s  sometimes doesn't let me access mine so I turn off and on and usually it's back.  - secretagentangel  1461.9 #98 9:12PM
Alicewhoareyou if you're having the same issue I am all you need to do is, when mymw comes up blank click the navigation button and hit my mymw from there. Mine works every time from there. Good luck. - richiii3  458.4 #428 7:35AM
I have to do the same thing. I have an android phone. Only been like that for a week or so though. - RobnHood  43.0 #4734 8:41AM
Interesting richiii3! It worked. I wonder why we have to do a "workaround". - Alicewhoareyou  1614.4 #89 12:01PM
I'm using an iphone6. I guess we have to scroll all the way down a screen that looks blank to find My MW. I don't understand why there is a very, very long list of things to the left of an other wise white ( blank) screen.  - FairyGrandmother  278.0 #985 8:57PM
That page should be gray with a list of options in white. Maybe go to your MW, see if all is well , log in and out, turn off your phone, turn it back on then go back and log in. If you're still having problems, go to the bottom of that page on the side by clicking the 3 bars, send in a support  ticket, and if it can't be fixed right away, most are uninstalling then re installing the app.  - secretagentangel  1461.9 #98 9:11PM
@Admin - richiii3  458.4 #428 12:16PM
This post has been moved to Support - MouseWaitOfficialAccount 12:36PM

Thanked by:   BAO1953  
 3305.8 #37 (DL Qual #17

Apr 28, 2015 9:02AM  Support Land
Admin, I am not able to Reply. It looks like I'm replying, but then the replies disappear. This is on the Web Version and my Android Galaxy S4 app. Uninstalled and reinstalled and no change. I can Comment. Please help. Thank you Admin for your help.

@Winnie111286 click on the symbol  that is next to this oneπŸ”„ then click on RESOURCES, then click on SUPPORT from there you can write to the support team with your issue, and they will reply to you with an answer.  - MadameLeota  2412.6 #49 10:33AM
Test reply to help  Winnie. - Lelundrial  558.4 #329 9:23AM
test.... - valj84DisneyAddict  110.0 #3293 9:35AM
Let me know if you get this reply.  I can't see anything on my side. Thanks. - Winnie111286  3305.8 #37 11:06AM
I see your reply. - Lelundrial  558.4 #329 12:46PM
@@@MadameLeota I did send @@Admin an email this morning. All I can do now is wait. Thanks for your advice. I hope this gets fixed and doesn't interfere with Sticker night tonight. - Winnie111286  3305.8 #37 11:54AM
I hope not either! 😘 - MadameLeota  2412.6 #49 11:58AM
Do a test buy but don't approve the sale to see if the store works. Stickers should be something completely different than replies.  - secretagentangel  1461.9 #98 12:04PM
@@Admin  Will this problem interfere with my purchasing Stickers tonight? - Winnie111286  3305.8 #37 1:10PM

Thanked by:   Darlingwendi   suzieq65  
 650.5 #272 (DL Qual #165

Apr 21, 2015 9:05PM  Support Land

- E-Ticket  1346.5 #109 9:07PM
What is that??? I must have missed it!! Or is that the Club 33 auction sticker? - debbiev  973.1 #171 9:11PM
MW paver - E-Ticket  1346.5 #109 9:20PM
Ok, thanks, I do have that one. I have so many I forgot I had it!😹 - debbiev  973.1 #171 10:13PM

 278.0 #985 (DL Qual #360

Mar 26, 2015 7:34PM  Support Land
I'm trying to see the calendar/hours events. I keep getting this even though I already signed up.


 51.8 #4415 (DL Qual #919

Mar 19, 2015 2:41PM  Support Land
Can an admin please contact me immediately? I have tried to reset my password via FORGOT PASSWORD 5 times, used the template on the site, posted PM 2x onFB messenger, and Twitter without response. What do I have to do to get help?????


 3305.8 #37 (DL Qual #17

Mar 19, 2015 11:21AM  Support Land
Hi Admin, I received a Gift Sticker of a Popcorn Cart from kskating. It shows up in my Collection but not in my Stickers to pick. Would you please look into it. Thank you Admin for your help.

@Admin - Winnie111286  3305.8 #37 11:31AM

 376.8 #551 (DL Qual #861

Aug 11, 2014 10:23AM  Support Land
When I try to post it tells me to turn in the background refresh for Mousewait but when I go into the settings Mousewait isn't an option to turn on or off.

What phone are you on?  You should send in a ticket too! - secretagentangel  1461.9 #98 8:09PM
Haha sorry about reposting this, I hit hub and I went to support instead!! - secretagentangel  1461.9 #98 8:10PM
I can post, but everything is a mess in the post . I even uninstalled and reinstalled. Galaxy S4 - Winnie111286  3305.8 #37 10:00AM
I can't post. the app tells me to verify my account but I've not received the email to confirm. Iau have deleted it 😞 - frank-sanchez@live.com  2.1 #0 3:21PM

Download VOYAGEERS to your device today! Discover the VOYAGEERS Society, and the magical Main Street Realm in this action packed adventure for kids of ALL ages! Also available on iBooks and Kobo. Follow the VOYAGEERS on Facebook for more info and behind the scenes exclusives.

Like normal I am late to the party. Reading it now - Tealtownfan  974.4 #170 3:13PM
Got it! More than halfway thru it! It's a lot of fun!!!πŸ‘πŸ‘βœ¨βœ¨ - TinkerSchelle  1451.6 #101 10:53PM
Wondering if 8 of you would fit in a sky bucket? 😊 - MelodyMouse  4025.4 #26 7:50PM
If I remember correct - 8 Normal people would never fit. Maybe 8 characters, fuzzy little animals - suzieq65  10.0 #9891 9:04PM
- conant4  14.0 #8060 11:51AM

 26.4 #0 ( Qual #1745

Aug 4, 2014 9:33PM  Support Land
Anyone else having a problem posting or changing their bio???

Had one problem with one pic but it posted another - evilemohand  643.9 #277 9:38PM
I'm trying to change my bio but it won't save... - TattooedPrincess  26.4 #0 10:00PM

 101.4 #3428 (DL Qual #736

Jul 15, 2014 6:57PM  Support Land
Getting this error on WP8, nokia 1020.

Any thoughts? I can still post from the app and see wait times but can't see data like show times. - clawton  101.4 #3428 9:10AM

 438.2 #450 (DL Qual #485

Jul 13, 2014 9:23AM  Support Land
Updated to the latest version of android and now i have no wait times no crowed index the dashboard is blank. wait times are from yesterday at 11:37pm. No bueno


 3305.8 #37 (DL Qual #17

Jun 28, 2014 11:03AM  Support Land
Hi Admin, I am having problems with"replies" again. Sometimes it lets me post. but most of the time I have to use the Web version. I am Android user. Thanks Admin for your help.

Last night I couldn't reply to comments on iPhone 5 & iPad. - debbiev  973.1 #171 11:06AM
Glad to know it's not just me. I'm on the Web now. - Winnie111286  3305.8 #37 10:54PM
Be sure to send a support ticket in. 😊 - HandMeAChurroImmaFaint  5220.1 #17 10:56PM
Thanks. I ust sent one. - Winnie111286  3305.8 #37 11:55PM
Hello I need help every time I sent to verify my email I don't get no email to verify my email I'm trying to verify for I could contribute to the forums and conversations - flyhighsounds  5.5 #0 4:31PM

 604.4 #298 (DL Qual #234

Jun 24, 2014 9:37AM  Support Land
Yesterday I was in the parks and could not enter any wait times. I uninstalled and reinstalled MW. Then logged in again as suggested by Plumiegirl, but it still didn't work. I an on android Galaxy 4S. Any other ideas? Anyone else having problems?

I have the Same issues. I can't like posts either from my android, only on my iPad. I also notice that when I want to comment from my android it constantly tells me I have to log in first. I've have also tried uninstalling and reinstalling with no changes - thatgirljenn  1338.5 #110 9:42AM
Glad to know it's not just me.  I have done the same and there has been no improvement. - potatohead25  604.4 #298 2:06PM
I'm having the same issues with my S4.Β  MW is basically useless on my phone.Β  I've uninstalled & reinstalled, cleared cache, etc... I have to use my laptop If I want to post, comment, like, thank, etc... - DisneyPiratePrincess  172.6 #2273 9:55AM
I hear your frustration.  It's really hard to be at the parks without MW functioning properly. - potatohead25  604.4 #298 2:06PM
I have been having that oroblem for months.  - Winnie111286  3305.8 #37 12:27PM

Thanked by:   DisneyPiratePrincess   kforehand  
 89.2 #3603 (DL Qual #3669

Jun 25, 2014 8:46AM  Support Land
Test


 1346.5 #109 (DL Qual #100

May 22, 2014 10:00PM  Support Land
Windows phone I can only post to the hub

this should be fixed now. thanks. - madmunsterdaddy  89.2 #3603 8:51AM
Thanks I can change it  now but cannot successfully post the last two days - E-Ticket  1346.5 #109 12:00AM

Thanked by:   missariel33  
Here is the Overall Quality Top 10 real-time list. Follow these MouseWaiters for great content:

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3. BaseballMickey_CM
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SEE THE TOP 100

This list needs to be updated! Just saying😬 - MadameLeota  2412.6 #49 9:51PM

 3305.8 #37 (DL Qual #17

Jun 11, 2014 7:23AM  Support Land
Good morning Admin, I was advised to send Support a post. Last night I purchased Stickers for a total of 60 credits. My account was reduced by 70 credits in the balance. 10 credits too much. Can you check on this, please? Thanks Admin.


 3305.8 #37 (DL Qual #17

Jun 2, 2014 7:32AM  Support Land
Good morning Admin. Just want to once again say Thank you for all your hard work in fixing the Android problems. Thank you.


 3305.8 #37 (DL Qual #17

May 29, 2014 7:25AM  Support Land
Hi Admin. New problem this morning. Can't Thank posts any more. Thanks for working on a solution to these problems. Sure miss MouseWait during the day.

Good morning! Best way to let Admin know there is a problem is to send a support ticket email. To do so, in the app version look for those 3 Bars in the top left corner. Click that then scroll all the way to the bottom and click on support. You can write about the problem there and the tech staff will get on it right away. posts in the lounge don't often get seen by anyone who can help. Best to create a support ticket. Hope you are up and running again soon! Hang in there! I know how frustrating that can be! ((Hugs))Β  - Duchess_SMK  5970.9 #15 7:35AM
Have done that. Thanks. Looks like I can't reply on the web version now. - Winnie111286  3305.8 #37 1:29PM

 3305.8 #37 (DL Qual #17

May 27, 2014 1:20PM  Support Land
I AM NOW ON THE INTERNET VERSION. I AM WRITING TO THE SUPPORT LINK, AS MY PHONE VERSION SAID TO .  I DON'T KNOW WHAT TO DO. I CAN'T "ADD COMMENTS", CAN'T "REPLY", CAN'T USE STICKERS.OR BASICALLY ANYTHING EXCEPT "THANK" PEOPLE. IF iLOG OUT, I CAN READ POSTS.                         More...

I'm having the same issues too!  I also can't "like" a comment or expand hidden comments. - HauntedMansionDiva  284.0 #938 1:44PM
I was able to like your comment. So maybe it's hit and miss. Or iPhone vs android?  Hope it gets fixed for you soon.  - MeridaFan  3523.3 #33 11:10PM
HauntedMansionDiva Are you still having problems? I am and still have to use computer. - Winnie111286  3305.8 #37 11:08PM

Thanked by:   HauntedMansionDiva   Acuna_Matata  
 3305.8 #37 (DL Qual #17

May 27, 2014 10:02PM  Support Land
I can no longer Reply on the internet either.

Hate to pile on here but but I can't thank any posts. - Grindcore  526.3 #359 10:44PM
Grindcore Are you still having problems? I am. Still have to use computer and still can't reply. - Winnie111286  3305.8 #37 11:05PM

Thanked by:   HauntedMansionDiva  
 3305.8 #37 (DL Qual #17

May 28, 2014 12:55PM  Support Land
I was wondering if there is anything new on a fix for the current issue. I still can only thank. Nothing else is working. I can't read complete posts either. Links aren't working. Thanks for your help.


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