Awesome CM story.
I was at Star Trader yesterday picking up a couple Star Wars Cars characters and a new Vader-Mater because the one my son had broke into pieces (he was heartbroken).
I decide to take a chance and ask the CM if they would be able to replace Mater even though I didn't have the broken toy or receipt on me.
The girl said no and I said that was fine I didn't figure they would be able to so I was still going to buy it for him anyways. Another CM heard me having told the first CM what happened and was all "well hang on a second let me call somebody else and talk to them maybe we can do something" So I said "oh ok thank you" and waited for her to call this other CM and for her to come over also.
They talked for a few moments and the new CM said that since it was for my baby boy and so close to Christmas they would make an exception this one time and replace it but any other time they would need the receipt or part of the toy.
I thanked them several times and said that I didn't expect it I just figures I would ask and the worse they would say was no and I buy it like I planned.
The smile on my baby's face this morning when I gave him the new Mater was the best and I wish they could see just how happy that small gesture made one little boy.
Also does anybody know if I can call City Hall and leave a complement? I was meaning to last night before we left but being pregnant, tired, and hungry made me forget. I am going to try and go Friday and would leave it then but the sooner the better if I can make a call.
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