126.1 #3100 (DL Qual #823

Aug 20, 2013 12:20 PM  Support Land

Windows Phone 8 App Feedback:

Just wanted to share some feedback on the app after a few days of "real" usage.

1)  Posting wait times works but its too easy to double post.  There is sometimes a
lot of lag between when you submit the time by tapping and when the confirmation message appears. 
So long in fact that many times I found my self tapping multiple times and then would recieve multiple
confirmations.  Perhaps an immediate prompt or disabling the submit button right away?

2) No way to submit fastpass returns times...At least I can't find it! :)

3) When reading web pages on mobile device (specifically Nokia Lumina 920),
I would suggest having the pages margins be a bit smaller so they wrap better and
not need horizontal scrolling (i.e. more like the iPhone version).

4) Still no option to post to "the hub" (just re-iterating)

5) Had an occurance of no posts going through again (as I described in an earlier post). 
Near as I can tell,it appears that the application/web site got in a state where it though I wasn't
logged in evidenced by when trying to perform some actions I would get a message similar
to "you can create an account to access this feature".  As suddenly as it appeared after a couple days
of heavy usage, it went away...but I don't know what may have caused it to start working again.



how did you like the UI for submitting wait times btw?

- madmunsterdaddy  89.8 #3752 7:15PM
The UI is fine.  Not sure what I would do different... I would perhaps on the page with the wait times make the icon with the wait time larger as the fastpass return time is pretty hard to read. Especially when outdoors in bright sunlight. - clawton  126.1 #3100 10:17PM

thanks. I'm hoping to submit an update this week.

1) will fix.

2) didn't realize this was an option

3) gave user agents for mobile IE to admin. web guy has to account for them to send to appropriate version of the site.

4) server side thing. they're looking into it. it should just start showing up one day. no update required.

5) still can't repro :( will take another look. where did you see the 'you can create an account to access this feature' on the website or in app?

thanks! don't forget to review in store if you haven't already!

- madmunsterdaddy  89.8 #3752 7:11PM

Wow, such great customer service! (trained by Disney perhaps? :) ) Anyway, WRT:

1) awesome!

2) saw it on the iPhone app (which is what my wife uses).

3) definitely would help readability, wouldn't you agree?

4) those pesky server maintenance guys - like they have nothing better to do :) :)

5) you can see the message if, when in the app, log out, go to the lounge via the button, and then press the little icon near the top of a post that has the green down arrow on it.  When logged in, you get one message and when logged out you get a message similar to what I mentioned.  So when the issue was occurring, I definitely verified that the app had me logged in.  In fact I logged in and out several times to verify but no joy.  As I mentioned, it started suddenly and ended just as abruptly.  This is a strange bug and I doubt anyone else has mentioned anything similar.  For what its worth, I'm more than willing to try any alpha builds or special builds that have diagnostics built in... ('course I'm not near the parks so can't test location aware functionality - I'm located in Pleasanton, CA)

- clawton  126.1 #3100 10:13PM

2) I'll ask admin what I need to do

3) yep. definitely. been pushing for it for a while. they just need to update the site to handle our phones when they're in 'mobile' setting in IE.

5) I'll try to reproduce that and maybe finally get to the bottom of the disappearing post thing.

- madmunsterdaddy  89.8 #3752 6:36AM was submitted and should be published this week I'd imagine. Fixed the seemingly unresponsive wait time submission. also once you're in the park it saves that setting for the day so that it doesn't have to check your location each time. also, there is a nicer display for logged in/out status. this may hopefully help pin down the disappearing post. - madmunsterdaddy  89.8 #3752 8:06AM

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