2437.4 #59 (DL Qual #42

Apr 21, 2013 11:00 AM  Disneyland Resort News Land
#News - Cancellation fees for restaurant/transformation #reservations coming soon. I've seen a couple of blogs reporting this... Beginning May 9 you could be charged a $10 cancellation fee (PER PERSON) if you don't cancel a Disneyland Resort restaurant/transformation reservation at least one day before the reservation. The policy begins for reservations on or after June 24. To do this, Disney will require a credit card to hold a reservation for Disney owned and operated table-service restaurants, cabanas, and transformation experiences (such as Bibbidi Bobbidi Boutqiue and Studio Disney 365). WOC picnic packages will not be affected and Club 33 will not be participating in this.

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I don't make very many reservations and I've only ever missed one due to "Hubby override" about 20 minutes before dinning time. I think this is more for those who make multiple dinning reservations, like one in each park for the same time, so that no matter where they are, they have a place to eat without waiting in line. I think I kinda like the plan, but maybe shorten the cancellation to 12 hours. Plans can change fairly quickly sometimes. - GoofyMom77  904.1 #203 1:40PM
While I see where they're coming from, it's true what you say about plans changing quickly. I'd hate to see guests get penalized because there was an emergency causing them to miss a reservation. We'll see how it all goes though - LBChica  2437.4 #59 2:13PM
Wow, never thought of that - that's really rude and selfish. I would like to see those people get smacked. *grrr* - abudoggie  12.1 #9783 8:58PM
I have on multiple occasions had to miss a reservation because of an emergency. I have always let disney dining know as soon as I knew, but if we have to leave with a sick kid the day of, there's not really anything I could do about it. In the long run, I think it will discourage people like me from planning ahead. $30 is a lot of money for us to gamble during a disney trip. I might understand charging those who just make reservations and then don't show, but I think 24 hours notice is WAAAY to intense. - LittleAprilShowers  587.1 #345 6:46PM
I have a feeling that as long as you call they'll be extremely lenient and understanding, but guess we'll have to wait and see. I suspect they are more focused on efficient use of tables not penalizing people with good intent. - Westcoast  174.6 #2324 10:45PM
I agree with you, April. I think it's a good plan, but 24 hours is a bit much. There are always people waiting for tables at the restaurant who would happily take the spot. So long as you tell them before, it should be allowed :(. Any ideas if you can transfer reservations? - KylaShea  632.7 #319 5:46AM
I dunno, I see their point, but they already tell you they'll only hold your reservations for ten minutes past the reserved time. Doesn't it seem like that would be enough? Ten minutes and then, poof! NEXT GUEST!! - abudoggie  12.1 #9783 11:17AM
The only problem with that is there are people who know well in advance they cannot make their reservation but choose not to cancel to open up that spot for someone else. - letsrckthis  161.5 #2539 11:52AM
Just saw someone else posted this, sorry! I searched before I posted but didn't find anything =\ - LBChica  2437.4 #59 6:32PM
It's ok girlie! You always post good info! Thanks... - LizO  471.1 #456 6:38PM
Agreed πŸ‘πŸ‘πŸ‘ - misschurro  6362.1 #17 6:41PM
I'm 90% sure that WDW has done this for awhile now. But they RARELY enforce the cancelation fee. - Nyghtngale  572.3 #355 6:47PM
I got dinged $40 (for 4 of us) for canceling 12 hours in advance. They aren't lenient about it at all. - chelebee  304.8 #881 9:05PM
Ooooo!! I didn't see the 24 hours part! Yeah, that's waaaay too strict. :( - abudoggie  12.1 #9783 8:59PM
What's the whole point? If u don't show up within 5 mins just give the table away to some own else. It's not like the table was wasted - MaxTheDoggie  235.5 #1531 10:24PM
"We are Disney, we make dollars, not cents (sense)" - LaTruce  2352.9 #65 12:24AM
I find this interesting. I made a reservation at Wine Country a few weeks back for 12:40, it was the earliest they could take us according to them, but we were starving so went 30 minutes early and were able to "cancel" our reservation and seat us right away. I usually make same day or the day before reservations. I just don't understand the 24 hour thing for my situation. It would be impossible for me to cancel in that time frame. - Cinderella_Schnooks  3370.7 #42 3:22AM
That's not the same as a no show. They were able to accommodate you at an earlier time and no revenue was lost in the process. What they are trying to prevent is people making reservations and then not showing up. During the time a party holds this reservation, at the most popular restaurants, they may have to turn away many others who want reservations. If the guest doesn't show up, they may not have anyone to fill those seats, especially with just a few minutes before the seating has begun. - bluefairy  643.8 #313 7:40AM
Good! - VfxGenie  1556.7 #109 1:02PM
WDW runs on this policy, and they ARE NOT lenient about it. I tried to cancel about 12 hours in advance for a dinner reservation, and although I got many apologies from the CM I was talking to, there are no exceptions. They do this to keep people from making multiple reservations. On the flip side, I never make dining reservations at Disneyland. The wait usually isn't long anyway, but at WDW reservations are a must; you plan your day around the food. - chelebee  304.8 #881 9:04PM
Good info. thanks. - Westcoast  174.6 #2324 9:51PM

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