234.4 #1482 (DL Qual #5583

Jan 23, 2013 5:09 PM  Disneyland Talk Land
I wanted to post a warning about the special for tickets at Costco that was going on not too long ago and if they are still selling them (I don't know if they are). We flew out for Christmas and had our 4 day tickets a friend bought us. On the 3rd day we were denied entry. After some research I'm finally getting answers from Disney. Apparently our tickets were used 2 days in October. I'm thinking someone used them then returned them to Costco since they have a no questions asked return policy. I've had this happen with norton virus software before too. But that's not the point. Just wanted to warn anyone that may still have not used the tickets or will be buying them that you may have issues. Feel free to DM me if you have any further questions. Disney is still sorting it out with me as it's been taking forever because we play phone tag!

They aren't selling them anymore but that is very interesting. Thanks for the heads up! - brodysmommy  410.1 #506 5:27PM
I would imagine Costco could access when you purchased these tickets because dont they swipe your membership card when making a purchase? If so, they could print it out for you and compare it to the first day the tickets were used. That way it would be easier to settle your issue. That is just crazy and I'm sorry that happened to you. - aidensmama  340.2 #661 5:35PM
Yeah, no matter what there's always some crook, trying to come up with someway to steal, that is why its always best to double check the balance or whatever is on the card. I hope you somehow get your money back or ticket exchanged! - secretagentangel  1951.6 #75 6:08PM
because I don't want to give any creepers any ideas, I can't say exactly how this happens, but there is a way for crooks with the knowhow to make a ticket from info they can get off the cards for sale. this happens a lot in the department stores and grocery stores. with Costco its a more complicated because they're supposed to keep those cards in the secured room. that is why when you buy any gift cards you need to tell the person you gave it to you to call immediately and either check the balance or that the tickets are good, because if a crook messed with them you can get it exchanged right away, that's why you always keep your receipt. hope that helps sorry for the long post. - secretagentangel  1951.6 #75 5:57PM
I have heard about how they do this one the news and they said to always make sure when you purchase a gift card that nothing I'd scratched off the back. I think people should know that so they don't get taken either. - aidensmama  340.2 #661 6:00PM
*on. I fail at typing on a phone. - aidensmama  340.2 #661 6:01PM
Very informativeπŸ‘ - Linzee  1095.3 #154 6:02PM
I believe they do keep those cards secured. When you go to a Costco they have a piece of cardboard that you take to the front and either give you the tickets from under the till or you go to a caged room where they give them to you there. - Waites4DodgerEars_CM  1002.3 #174 6:02PM
It could be a Costco employee fraud in this case. - aidensmama  340.2 #661 6:03PM
Call the Costco you purchased the tickets from & ask to speak to the warehouse manager. They should take care of you especially since you have the info from Disney. The tickets sold at Costco came directly from Disney, not another source. Costco will take care of you - I've worked for them for over 25 years & at our building we take care our members. - Anders  4.2 #21285 9:06PM
Wow, that is just silly. Sorry you have to go through this hassle. I wouldn't blame Disney, but would question Costco about this. Can't be the first time this has happened. I'll definitely keep this in mind if I purchase tix from Costco. - proudcanuck  478.6 #416 5:24PM
But how were they used in October and December? They say they expire 13 days after first use... - brodysmommy  410.1 #506 5:28PM
And in October they were printing names on the daily tickets so how did they not have a name on them? - brodysmommy  410.1 #506 5:30PM
I have no idea. I don't even know how the people did it because the first day we were at DL they printed our names on the tickets! The first day I know they had to override something too but I have no idea what it was, so obviously this was it... - disneymommy0910  234.4 #1482 5:32PM
Sometimes Im not surprised people do this. It's so sad but I know it happens. I'm so sorry this happened to you, I hope you brought this up to Costco for them to review certain return policies - MarshaMouse  4704.3 #22 5:29PM
Yeah it is sad. I will take up the issue with Costco once I have it all sorted out with Disney. But I doubt they will do anything about it. It could be easily said that the tickets didn't work and they wanted to exchange or whatever. When I had the norton virus thing it was obvious the person used it then returned to costco but still got the 1 year subscription. I contacted Norton and they disabled their account since it was tied into the serial numbers or whatever that I had... but when I went back to Costco to deal with it all they did was give me a store credit so I could go exchange it. They don't do the exchanges at the return desk. I think yes they do need to change their policies! Sorry got on a tangent! - disneymommy0910  234.4 #1482 5:36PM
Just playing devil's advocate, but maybe your friend used them or got them from someone who did? 😬 I don't think they sell them anymore, though, I went to buy some before Christmas and was told that no stores had them anymore. - bluefairy  643.3 #290 5:31PM
This friend would never do anything like that. He didn't even buy them until November after he asked us if we wanted them when he was in the actual Costco. He also knew we were going to use them all 4 days - disneymommy0910  234.4 #1482 5:40PM
Oh that's terrible :( I'm sorry you had that problem. I love Costco and their return policy but I would say that is on Costco and they need to look into that. - Goofymom2  6.7 #13488 5:31PM
Wow! This is crazy! I guess it is lucky you were even able to use them at all though since they usually expire within 14 days of first use! That sucks! - TinkerSchelle  1776.5 #86 5:31PM
Sorry that this happened to you, but I thought that those tickets expire 13 days after first used no matter how many days are left. How in the world the tickets still work around Christmas time if they where first used in October. I think someone is lying to you. - VfxGenie  1551.5 #99 5:35PM
Something isn't adding up - LaPearleNoir  1638.0 #95 5:40PM
I really don't know, this is what Disney has informed me of. We are still trying to sort it all out. - disneymommy0910  234.4 #1482 5:41PM
I have use them and they make you sign them at the gate with a sharpee. There is no way that someone could use them and then return them. I even watched as a woman had to go to member services to prove it was her because she signed it before arriving. This must be some horrible coding mistake or something. The 5 we bought worked great and we are planning to use 4 more next week. - peckishpixie  3.5 #27403 5:36PM
that's why I was so surprised to get the message today that they were also used in October! We had to sign them and they printed our names on them... so who knows?! I was just trying to get the word out for those that hadn't used theirs yet. Keep your receipts!! - disneymommy0910  234.4 #1482 5:45PM
In October, they weren't requiring people to sign them. I never got asked when I was there then to sign mine. - HasAnyoneSeenMyGlassSlipper  676.9 #270 6:00PM
At the same time, I thought they expired not long after the first use. - HasAnyoneSeenMyGlassSlipper  676.9 #270 6:01PM
Also, when I got there this time I remembered that they take your picture and it comes up every time you use the ticket. You can't get through the gate on someone elses ticket. Someone is not telling the truth - peckishpixie  3.5 #27403 4:12PM
I've heard of Costco taking back rusty lawn furniture. Clearly there's nothing wrong with them except you left them out in the rain and now want new ones. What a silly policy. - cesium55  531.6 #369 6:23PM
Nordstrom's is the same way. I've heard stories about people returning shoes that were obviously worn across the country and back or old pants that no longer fit. - aidensmama  340.2 #661 6:25PM
Have you heard the story where they'll take back anything even if it's not from their store and someone returned tires? - cesium55  531.6 #369 6:32PM
Nordstrom's is really good though. A pair of shoes my mom bought had a red lining that the dye bled into her socks and they even replaced the socks - cesium55  531.6 #369 6:33PM
To Nordstrom or Costco? Lol. Ya. I guess they have found it beneficial to live by the idea that the customer is always right. I once took a scarf back to Nordstrom (which I did purchase there) and the sales girl insisted they didn't sale that company's line but would take it anyway. I went back a week later and they had a ton of scarfs by that brand. I felt like yelling at the girl. My only bad experience there but yes they take anything back. - aidensmama  340.2 #661 6:36PM
The problem for the consumer is not that they take anything back, but that they don't thoroughly check whether the item is in sellable condition before they put it back on the shelf. - bluefairy  643.3 #290 10:43PM
Sorry this happened to you. Thanks for putting this out there for anyone else who may have purchased tickets through Costco and had problems. It really comes back to this; the best way to purchase your tickets is through Disney. The only other ways I would trust are military, travel agent, and personally, my employer (because I've purchased through my employer so many times.) - MousekaNinja  422.3 #485 8:13PM
We live in such a weird world--Life is so complicated now. This makes me tired just reading through it. So sorry you had to experience this disappointment and thank you for posting this info! - Spoonful_O_Sugar  600.2 #319 8:27PM
What a mess, I hope you make sure Costco is aware of this they should not accept a return of tickets or gift cards and if it isn't against their policy it should be! - akpoppins  263.1 #1166 8:29PM
I agree, stuff like that should be non returnable - MarshaMouse  4704.3 #22 9:35PM
I don't know that gift cards are refundable, they generally are not at other stores. If they were, I would think they would check the balance first and void it out rather than put it back in circulation. - bluefairy  643.3 #290 10:46PM

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Just started reading Deadliest Cast Member yesterday. I'm halfway through second episode.  - DisneyLov3r  6.3 #0 10:25PM


Hey I'm finally on this list πŸ˜„πŸ‘πŸŽ‰ - Sweet_Irish_Cream  4399.0 #26 10:39PM
Your always on the list!!! πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚list of what I don't know😝😝😝😝😝😝😝😝😝😝😝. Jk - Fantasmicfan1  1375.0 #112 12:34PM
Love seeing everyone's pictures from Disneyland !! I know, we always have a good time :) - Lyssa2012  196.1 #1975 11:22PM
i am so glad i got to experience it,  but did not have to go thru it! - MsTikiMermadam  369.3 #578 5:56AM
Sweet, I have 3 on this list!!  - MisFit.Mouse  627.6 #299 2:52AM
After all of this time being away and I made the list - cyndaws  257.9 #1211 1:45AM

Here are the recent wait time leaders:

July: MelodyMouse 417.38
May: MelodyMouse 640.08
April: WARLOCK 228.33
March: HARR_E 290.27
February: jacdanfan 251.32
January: ShariRenee 246.23
December: MelodyMouse 303.05
November: MelodyMouse 410.98
October: jacdanfan 189.98

I get great joy out of helping to fulfill the original intent of this app! (Can ya tell?) - MelodyMouse  5936.1 #16 11:00AM
Thank you! πŸ‘πŸ»πŸ‘πŸ» - MeridaFan  3578.3 #36 10:34AM
Thank you so much!  - secretagentangel  1951.6 #75 3:34PM
 Everyone for making   - Boundin  613.0 #308 10:21PM
 Wait Times make MouseWait! - Song  1819.3 #83 8:52AM
The real wait time leaders post! - MeridaFan  3578.3 #36 12:08PM

Here are the Top 10 MouseWaiters of All-Time:

1. Coaster
15903.6

2. Dave
12981.7

3. jacdanfan
9184.09

4. Plumiegirl
9171.61

5. Tom
9083.8

6. goofygal
8838.18

7. uscdisneyteacher
7675.14

8. CobbPR
7121.82

9. BaseballMickey_CM
7103.45

10. Bullseye
6777.44


Such great people on this list, many who doSo much for the app. 😍😍 - secretagentangel  1951.6 #75 2:09PM


 
Deadliest Cast Member SEASON TWO is here! Find out what really happened on Disneyland's 50th Anniversary. Twenty-four hours or real-time action, authentic Disneyland history, and a finale that you'll never forget. EVENTS OCCUR IN REAL TIME. Download it to any device from Amazon here.

Will there be a Season 3??  Please??? - YoPirate  630.0 #296 8:03PM
I bought the paper copy for myself and 2 copies of season one for christmas gifts!  LOVE THIS BOOK!!! - snitsos  30.0 #5611 5:28PM
Thank you snitsos for your support, glad you liked Season Two! - Admin  12:13AM
Thank you for your support glad you liked Season Two! snitsos - Admin  12:15AM
Test - Admin  12:16AM
- valj84DisneyDeppAddict  198.9 #1931 9:35PM
They make paper copies?!? - LilMissPixie84  309.5 #801 9:23PM

Subscribe to the MouseWait Email NEWSletter for Disneyland and MouseWait news, and never miss an update! 

Nice pic!πŸ“· - Stitchcrazy62622  16.6 #7555 10:18PM
Oh how we miss you MSEP... 😩😩😩 - DisneyBallers  25.7 #6018 10:05PM

TRIVILATOR 2.0 for iOS is here! We made it faster, easier to use, improved Random Games, fixed Push Notifications, added a Remove Ads option, new game packs, and we optmized it for the iPhone 6 and 6 Plus. Get the complete run down on our new blog here. Get the new update in the App Store, or grab it here. Did you know you can play on the web or from any device via our web version? Tell your friends about the TRIVILATOR, and submit your questions so they (and you) can be featured inside the app. You can submit your questions here. Have fun!

- valj84DisneyDeppAddict  198.9 #1931 12:58PM
Hi, @@valj84DisneyAddict Hope you are having a wonderful Easter 🐣Come play Trivilator with me! - Moog  50.2 #4553 3:00PM
Yes! A wonderful day!  Hope yours is great too!!! I will look for you on Trivilator. πŸ˜πŸ‘ - valj84DisneyDeppAddict  198.9 #1931 3:27PM
Is it a game? - palomine96  20.5 #6746 11:58PM
Yes!  It's a separate app.  Come play! - Moog  50.2 #4553 8:58AM
I downloaded the app but it too won't add my name so if I play as guest it doesn't give credit to my mouse wait account :(Help!  - DisneyDrea  141.9 #2779 9:08PM
I can't figure out how to play on the Web version. I have been trying for a long time. Help, please - Winnie111286  4508.9 #23 2:44PM

TOP 5 THINGS to do this week at the Disneyland Resort:

1. Watch the new "Paint the Night" parade 8:50 and 11pm nightly.

2. Watch the new "Disneyland Forever" Fireworks show at 9:30pm nightly.

3. See the new "World of Color" 9pm and 10:15pm nightly.

4. Try to find a "Made with Magic" wand or paintbrush which allow you to interact with select Disney experiences and merchandise. 

5. Look for the Word of the Day displayed outside of the theme park entrances (or in the MouseWait Lounge) and text the word between 7am and 10:59am Pacific to the shortcode listed on the sign. You must be at the Disneyland Resort to enter. If you win, you will be notified around 11am via text or phone. For more info go here

And don't forget about Food! Check out our real-time Food blog to see what's new at the Resort. POST YOUR IDEAS BELOW and they could make the weekly top 5!

Come to our la  Brea sticker meetup which starts early at 4 pm then come join MWers to watch PTN and Fireworks too!  - secretagentangel  1951.6 #75 11:59PM
was bummed i did not make it two weeks ago,  see you in aug! - MsTikiMermadam  369.3 #578 6:41PM
Checkβœ”οΈfinally completed the list! I think my favorite is the new fireworks shows!!! Gives me goosebumps and brings on the happy cry.  - MinnieMyLove  190.5 #2038 9:00AM
Can't wait  - Disneyprincessvmk  55.6 #4360 7:26PM
- araguerra  177.2 #2217 1:59PM


 
MONTHLY WAIT TIME LEADERS REAL-TIME: Thank you to everyone who enters accurate wait times--you earn MouseRank Points, Credits, worldwide fame, and wealth beyond your wildest dreams when you enter wait times at the Park (ok maybe not the last two things). Please remember to ONLY enter wait times that you have verified in person, this improves our algorithm substantially, thanks!

1. MadameLeota
71.73

2. jacdanfan
62.58

3. goofygal
60.88

4. u163665
23.45

5. JPatDL
21.42

6. Alicewhoareyou
19.83

7. drdiggs
15.5

8. Coaster
15.12

9. Bullseye
10.75

10. VinceTheNinja
10.33

 

SEE THE TOP 100


Your Donations Help Us Make MouseWait Better!

TOP MWs of the WEEK

1.Winnie111286 104.75 #23  
2.uscdisneyteacher 97.92 #7  
3.jacdanfan 88.52 #3  
4.MadameLeota 80.32 #40  
5.JPatDL 74.35 #183  
6.pikarich 67.23 #27  
7.secretagentangel 66.6 #75  
8.goofygal 65.58 #6  
9.grumpypapa 55.12 #38  
10.Alicewhoareyou 48.93 #71  

MW Quality Top 100    Monthly Leaders   Top 100 MouseRank Leaders  Top 50 News  Monthly Wait Time Leaders


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