Make sure to always stop by City Hall and report praise there as well! The CMs benefit from it (as im told). 😊 - Sweet_Irish_Cream  2550.6 #22 10:48AM

I make it a point NEVER to report rude cast members. 1. Everyone is entitled to have a bad day. 2. I'm a teacher and I DON'T like tattle tales. 3. Why waste more energy going out of your way report someone when you're at the Happiest Place on Earth! - hueydeweyandlouie  49.1 #3774 9:10AM

I totally understand the sentiment of not wanting to report a CM who isn't exactly cheerful, BUT often it doesn't matter how many other wonderful experiences they have throughout the day, guests will often only remember that ONE bad experience. You have to remember that so many of those families are on vacation, and often have spent THOUSANDS of dollars for a magical experience. The last thing they expect is to have any kind of bad experience. It's just human nature that people are gonna focus on the one bad thing instead of all the good. That's why it's so important to Disney that they get feedback, whether good or bad, about CMs, food, service, or approval or disappointment of a show or attraction. I don't think we should ignore bad behavior just because we want to be nice. If anything we're helping to insure that ourselves and future visitors will continue to have wonderful experiences at the park. - NotNKansasAnymor  174.4 #1935 11:09AM

I love great tram CMs. They can offset the grumpy M&F parking lot attendants. 😄 - DisneyFanZoe  1096.7 #75 10:37AM

Yes we get something called "oh snap" and it details what the guest has said about us as a CM and it goes on record. It can help the cm for advancement to full time or leadership positions. :) - TIdoubleGuhErCM  54.3 #3668 10:47AM