Post detail
December 17, 2012 12:07 PM
CONNECTIVITY TIPS AT DISNEYLAND: Please post your tips on how to combat the poor data coverage in the Parks. Maybe together as a community we can help make this better. It's BEYOND frustrating for me to invest money in upgrades to MouseWait when you can't even get online when the Park is crowded. It seems as if we've regressed back to the same poor coverage we had back in 2009. AT&T has been particularly bad, Verizon seems to have the best coverage at the Resort. Here are some things that work: Turn off AT&T's LTE, it is worthless right now at Disneyland, do a hard reboot of your phone, switch Airplane Mode off and on. Use AT&T's Mark the Spot app to report poor coverage. Please post your tips below and I will feature this posts during busy days. Let me know if you have any ideas of what we can do as a community to push for better coverage inside the Parks, we definitely have the numbers on our side. Thanks!
::whispers:: doesn't another app ALSO rely on coverage? And if so, Wouldn't said app want their app to be seen therefore make sure towers are about? I think a tower, hidden as a tree, done top notch, by the ImaginEars, would be a good thing - HandMeAChurroImmaFaint
1798.9 #42 1:02PM
^This!!! Yes! - SPandEvLover 782.7 #122 2:13PM
:D - HandMeAChurroImmaFaint 1798.9 #42 2:18PM
Fab idea! - Poisen_Ivy 258.0 #926 1:42AM
well the app may require it to work on cellular data but since Disney cast who puts those wait times in their app logs onto cast Wifi so they have a huge advantage - Dave 8640.6 #2 9:43AM
I wish they'd offer WiFi in the parks. I know for a fact that due to all of my posts on "other social networks," my friends and family members have either made plans to visit or have already visited the parks. *coughadvertisingcough* - susieQzee 480.7 #247 11:47AM
I'm thinking Fredo's outfit yesterday messed with the reception. 😳 - Darlingwendi
645.2 #168 4:03PM
😂😂😂😂😂😂 - PinkElephants 636.7 #170 4:09PM
I read this as Frodo and wondered what the Hobbit/Lord of the Rings had to do with it. :) - aidensmama 336.5 #445 1:05AM
🎶What's love got to do, got to do with it?!🎶 - AvidDisneyThrifter220 851.4 #107 3:35AM
You know you loved it. - HanLostLeia 1092.6 #76 7:14AM
😉😂😂😂 - Darlingwendi 645.2 #168 12:50PM
yesterday it did not matter what we tried it was like old times and was terrible in both parks on 4G and LTE. I did all my tricks and nothing worked for all apps, FB, IG, Google, HoneyBadger force field, you name it....ATT is junk - Dave
8640.6 #2 12:17PM
Same here yesterday. Usually I have stellar service with AT&T though. But yesterday nothing worked. - Lola027 444.9 #277 12:36PM
I have not tried the HoneyBadger Force Field yet. - Admin 2:18PM
😂😂Admin! - toph 2398.9 #26 2:26PM
it really does not work very well, I thought the rain would help yesterday but no luck - Dave 8640.6 #2 3:54PM
lol Admin! 😂😂 - LBChica 1500.3 #52 10:03PM
Post a picture of Maynard as soon as you can when you get to the parks. As soon as I posted his picture yesterday everything started working again. - GrumpyPirateDad
501.3 #239 1:02PM
That MUST be the trick - HandMeAChurroImmaFaint 1798.9 #42 1:03PM
Right? - GrumpyPirateDad 501.3 #239 1:06PM
I have verizonwireless. Works everytime. - Bamdiz
9.5 #6913 12:19PM
For everyone to stop using phones in the park will fix the problem !!! And to enjoy the wonderful time at disney - greenbpac1
3.7 #15034 6:31PM
You do realize this is app thrives off user submitted wait times and live park pictures/news? - Linzee 517.2 #225 9:13PM
I completely agree. I think there should be something to be said about Disney not having the motivation to improve connectivity issues because one of the magics of Disneyland is that you are emerged into a world of magic and wonder. You can't be fully emerged if ur on your phone half the time. When I used to go to the parks frequently, I will admit that I'm guilty of working or doing things on my phone which are not related to my visit and looking back, I wish I didn't. - dsmdanny 139.7 #2446 5:10AM
Of course it would fix the problem, but nobody would notice because nobody would be using their phones... Which wouldn't happen in the first place. Yes, it isn't cool when people are constantly on their phone (and it makes me so mad when people are texting on Pirates, believe me) but it is possible to enjoy your visit and use your phone at the same time. - JRDrummer_CM 792.5 #119 9:17AM
great post.but when the parks are crowed the only advice i can give is to post from toontown,downtown disney,the parking structure the areas around tower of terror and paradise pier near goofys sky school because these areas tend to be less crowed or near the outside/street towers can pick it up.also posting early and after main fireworks/fantasmic when the crowds leave make it easy as well and finally create a collage of your day and post next day also works for me. - pikarich
611.8 #178 12:20PM
worst areas to attempt to connect are main street,adventure and frotierland,tomorrow land,carsland/bugsland and bvs. - pikarich 611.8 #178 12:23PM
my mom had intense issues in cars land once trying to post to instagram all the cars land photos she took. - stevemcgarrett 3.8 #14465 12:58PM
On my last visit I had no luk posting during a parade. As soon as it was over and the crowd started dying out everything worked great, till I started moving - Philliprocks 276.6 #762 8:29AM
Pray At&t gets their crap together. - vincentchase
642.1 #169 12:28PM
Really?! Are there carriers with poorer coverage than Sprint? There very few spots I get any reception at all. But the good news is that I have unlimited data. Ironic, no? - alankeno
57.4 #3608 12:53PM
it depends on the area, i get poor reception on Sprint in tomorrowland, the rest of the areas are semi decent - Villescas8(V8) 589.1 #185 12:59PM
T-mobile. - LaTruce 1645.1 #45 4:13PM
For T-Mobile, I've found the best places for coverage at the resort include the smoking dock by Haunted Mansion (although I don't smoke anymore, it's still a good coverage spot), the esplanade between the parks, portions of the Grand Californian, and the bridge leading away from the food court next to Paradise Pier in DCA. Don't even bother trying near the castle or in Cars Land... there's no signal at either spot. Also, I sometimes get relatively reasonable coverage on the old boat dock that parallels the princess meet-and-greet area near Small World, but it seems to be better in the morning or late at night than during peak hours. Sometimes you can pick up Disney resort wi-fi on top of Mickey & Friends or in the Pinocchio lot... try using the password 'magic', it's worked before. - Ladypixel
15.2 #5639 9:09PM
On iPhone switch "Airplane Mode" on. Then switch it back off. Wait for the "3G" or "4G" to come back on. Usually you will have a signal for a few minutes unless its extremely crowded. - ScooterMike
1959.8 #35 12:18PM
I'm at the parks right now and service is spotty on AT&T - ScooterMike 1959.8 #35 12:19PM
It was bad, I get happy if I can enter wait times but even that's been hard - MarshaMouse
2866.0 #15 12:20PM
I got my best posting reception while on the monorail. I also have Verizon. - JediStaceyB
40.1 #3992 12:33PM
The only thing that works for me is turning off AT&T and using a Verizon Hotspot. - Admin
12:35PM
Any experience with "clear" as a provider? Do they fanaggle off of other's towers or are they actually their own? - Butterlina 1307.8 #62 5:49PM
I'm starting to see a trend here... ;) - shadowgamer
1954.3 #37 12:53PM
We have had good service with Verizon inside the Parks. (Outside too!) I say leave at&t like I did years ago! Get Verizon! - Stumickey
289.1 #673 12:53PM
I've not really noticed too terrible of coverage with my MetroPCS phone. - MrsMears
212.1 #1452 1:01PM
Sadly I have that too so I can't even use MW on my phone (ironic since I upgraded to a "better" phone just so I could use MW @ the parks) - MissAmericaSings 279.1 #738 7:26PM
I just jump on MW often enough that it bugs my family and I end up with great reception. If I try doing it when I am alone in the parks I get no reception. - Linzee
517.2 #225 1:03PM
It's Jack Duncan. Single riders are the most suspicious. Trust no one. - GrumpyPirateDad 501.3 #239 1:07PM
It may not solely be reception... I haven't been to the park since I found mousewait (counting down 4 more days), but on the busiest days at the park I can't get on to mousewait through the web portal at all. Seems that their is a problem with overloading the servers as well. - AdamCumming
114.3 #2825 1:10PM
Please feel free to correct me if I am wrong, But is this one of those times that #laming here with my old plays look thighphone 3Gsomething may slightly be to one's advantage as its not trying and can't get the 4G signal anyways? I tend to rub my thighs together and chirp. The high humidity and lowered temperatures help with my chafing. - Butterlina
1307.8 #62 1:14PM
😂😂😂 - HandMeAChurroImmaFaint 1798.9 #42 1:23PM
For what it's worth, I have T-Mobile and also have terrible coverage most of the time. - Disneymale5000
6.4 #8636 1:22PM
agree, Tmobile is very sparse in the parks, especially when it's a moderately busy or worse day. When there's no one there, I still have problems sometimes. Usually the best spot I've found is Carsland or Critter Country. - Sarafina 398.6 #335 1:44PM
The tip of turning off LTE worked e weekend of 12/8. The only thing I found that worked on Sunday to get on things like Instagram was to turn the phone off and on. That worked for about one minute, so at least I could look at some new downloaded pics. IT SUCKS LATELY! - Tom
3871.8 #7 1:24PM
This past Sunday that is. - Tom 3871.8 #7 1:32PM
How about Sprint? My best reception is on the tram. - Winnie111286
288.8 #675 2:19PM
CarsLand in DCA seems to have the best connection. Main St in DL - RickChavez 2186.7 #30 2:29PM
Any tips on t-mobile? I have the unlimited 4g data plan - shannonrifle
3.7 #15168 2:27PM
I have 4g Tmobile too... It never works in the parks. The only place it works decent is in DCA Bugs Land. Tmobile is no bueno in the parks!! - LizO™ 470.0 #258 3:05PM
I turn off WiFi sometimes (especially at DCA) - because sometimes it's trying to catch the Grand Californian's WiFi, and neglecting the network. (it also helps with saving battery). Sometimes, the parks are just too crowded with people using their data networks, it gets overwhelmed. I find that the lesser visited lands help with reception. And the Mark this Spot app is very helpful - it helps them know where they need to improve reception. - LaTruce
1645.1 #45 4:18PM
It seems like it has to be our phones besides carriers because with tmobile I can get reception near POTC, critter country, in front of Jungle Cruise, by Fantasyland walking by Dumbo, Lots of areas in Tomorrowland, and Toontown. Hardest is Main Street! But some days I can't get anything, I have a hotspot I don't use that much there and it has not seemed to help. I have an old mytouch with gingerbread, and it seems to work better than the galaxy 2 with Ice Cream Sandwich. I honestly think verizon must have put in a new tower for their people there. With the new merger of tmobile and Metro i think starting in January, I am sure the other carriers are going to be ramping up there coverage too. I have tried a cell phone antennae too, and nothing. - secretagentangel
669.6 #154 6:15PM
I think its metro, not sure on the the one they merged with but starting in january tmobile is starting the bring your own phone plan which is supposed to include better coverage. - secretagentangel 669.6 #154 6:17PM
The disneyland railroad is the best reception for sprint, works everytime, ecspecially when you go by small world!! - surfr76
30.0 #4371 8:12PM
My bf gets the best reception on Sprint 4G by toy story mania. I have at&t & web reception sucks everywhere. Downtown Disney is the only place were i don't have too much problem posting. Early mornings are good time to post and on the tram. Crowded days are just horrible for at&t. - AandV
124.3 #2656 11:02PM
Crazy I was getting great reception at star tours today with AT&T. I couldn't even mark the spot at times - MarshaMouse
2866.0 #15 12:01AM
FYI-I have pretty much always had good luck with my Verizon at the parks...eats away at my battery pretty good, but connects well!!! - TinkerSchelle
645.4 #167 12:08AM
i have sprint iPhone 4S... getting a reception just dried my battery SO BAD!!! however around nighttime till closing time, i have a good reception everywhere. - otilegna
862.2 #106 1:09AM
I agree! I have sprint 4s my battery went from 86 to 38 in an hour! 😢😔 - mickeyat 296.4 #628 6:11AM
I have pretty good reception at the parks. I have the iPhone 4 and my service provider is Verizon. I use the NewTrent to help maintain battery life. I am not sure if that helps. - RadiatorSprings4Ever
136.3 #2500 1:26AM
Twins! I'm an iPhone 4, Verizon, and never go to the parks without my NewTrent!!! - AvidDisneyThrifter220 851.4 #107 3:36AM
I hope Santa brings me the new Trent I asked for! So I can start bringing it to DL :) - mickeyat 296.4 #628 6:12AM
@mickeyat, I hope you get your Christmas wish.@AvidDisneyThrifter
220, I like my little iPhone 4 too! But I am not a tech. person so I think it works great. - RadiatorSprings4Ever 136.3 #2500 8:07AM
I have the iphone5 with AT&T and it is tough to post times and pics in both parks. I always carry my Trent charger because my phone spends a lot of energy looking for towers and screen light. Better reception behind BTMRR, great signal in the wicked wench room on POTC, rest of dlp is a struggle now. In DCA it's ok down buena vista st but zilch in radiator springs. Signal picks up at screamer and only ok at goofy's sky school. I shut off the LTE and use 4g and it helps a little bit - Plumiegirl
3344.5 #10 7:31PM
I have an iPhone 5 with AT&T and had no issues at all tonight. :)👍 - moomooluvr
272.6 #808 10:06PM
It was great for the first few weeks with LTE and the ip5. Now the weekends are pretty bad. - Tom 3871.8 #7 7:33AM
During week isn't bad as it is during weekends - MarshaMouse 2866.0 #15 7:59AM
Not really a tip but Sprint is experiencing outages of all service from Los Angeles area to Paso Robles. My work uses Sprint and its been awful! I hope that Sprint users are complaining! - tiggertwin
317.8 #532 8:08AM
It wasn't too bad earlier today making my rounds, only had issues around fantasyland so I had to leave and enter the times outside of the area. - chris.
2507.3 #24 12:04PM
The area around the castle is a dead zone - BaseballMickey_CM 2854.1 #16 9:15PM
It wasn't bad in the morning but around 11 when crowds picked up te signal went down, I usually enter my stuff at the well since signal isn't too bad there. - chris. 2507.3 #24 8:50AM
The area around Tomorrowland Terrace is a dead zone, even for Verizon. It takes much longer to update times when the park is crowded because everyone's using the airwaves - JRDrummer_CM
792.5 #119 12:01AM
Wow, I have tmobile and can always count on a signal by Tomorrowland Terrace. Maybe we have our own personal "zones' that our phones like! - secretagentangel 669.6 #154 2:26AM
My MetroPCS phone was pretty much without coverage all day. Boo! - MrsMears
212.1 #1452 1:08AM
Yesterday I had a few points of low service but surprisingly I had great coverage on NOS in between the Jack Skellingtom store (can't remember the name now) and Cafe Orleans. - PiecesOf8
373.1 #368 9:57AM
Isn't that store pieces of eight? ;) - tuesday737 1076.5 #78 8:49PM
Is it that one? Haha. I thought that was the one at the exit of Pirates?? The one I'm talking about is the one next to where you can get the bread bowls. If it is Pieces of Eight I am way more oblivious to things than I thought. 😂😂 - PiecesOf8 373.1 #368 8:57PM
Hmmm. yeah, I think you're right. Is that the" Bat enrouge " (sp) - tuesday737 1076.5 #78 9:14PM
Used to be Jack stuff in there but now it's all Minnie. I'll have to try and find the name now!!! - PiecesOf8 373.1 #368 10:21PM
Use mark the spot app all the time in the parks. If we all work together, we can help do great things. - kristian
1781.5 #43 1:01AM
Agree! Although sometimes mark the spot isn't functioning well lol - MarshaMouse 2866.0 #15 10:25AM
So what you're saying Marsha is the worse the service is, the fewer complaints they'll receive. 😜 - Tom 3871.8 #7 3:40PM
With all the people in the parks service has been bad. I have AT&T and usually have very little problem. Lately when I have trouble connecting I've turned Airplane Mode on and off. That's helped a bit. But the more people around using the towers the more clogged it gets- just like the freeways! - LilSterner
2656.0 #17 4:12PM
I have sprint and it's so horrible at the resort .... I have turned off my LTE and it still does nothing I have called and complained about my service and they do nothing :/ ...... I think I need to switch to Verizon it seems to work the best. ........ - Pixielynn
21.6 #4922 9:05AM
The last two times at the park I have not been able to get the lounge to load and that's on Verizon. I have, however, been able to check and enter wait times. - aidensmama 336.5 #445 12:40PM
Sprint doesn't have LTE here yet. I have sprint and use MW at the parks just fine. Certain areas are dead zones but for the most part I can go on. - RickChavez 2186.7 #30 1:07PM
@aidensmama. I have had the same issues with the same provider. What works for me now is to close the application completely then reopen it. hope it helps :) - pinkmonkeys 321.6 #515 6:34AM
Sprint has troubles around the resort because all the manager blackberries and such use sprint. - lostgirl7988 541.5 #208 7:48AM
I switched to verizon and never had any issue with signal or internet. I was amazed that i still had signal. Even on most of the rides. - gonzofam
119.5 #2748 11:20AM
Me too! If my battery would live long enough, I'd post and update even more! - TinkerSchelle 645.4 #167 1:08AM
The whole park just needs good strong Wi-Fi. If I could update wait times and post a few live photos with just one click, I would actually be spending LESS time looking at a little screen and more time enjoying the attractions. - TikiBird
164.7 #2087 6:45PM
How is Sprint reception in the park? I just got an iPhone a few months ago and chose sprint because it was the cheapest. Haven't been to the park since may so I'm curious how other sprint users are doing in Disneyland data-wise. - treradical
126.1 #2630 3:03AM
It's pretty bad. I am hardly ever able to connect to MW, and it's only gotten worse at every visit. - Sheilamo 318.2 #530 4:28AM
Simply beyond horrible. You might be able to make a call but you will not be able to use FB or MW unless you get really lucky. I've noticed the iphone 5 is actually worse than the 4 was. Because it is always looking for a signal, your battery will drain pretty quick also. I use my Sprint iphone as a camera only. Someone we always go with has Verizon on an iphone 4 and she always has service. - ssmatik 1.2 #40629 8:04AM
Verizon works great, even on crowded days I get reception. On the couple of occasions that I lost a signal, I just restart my phone and that does the trick. Sometimes I'll even take out the battery, and put it back in again and that defenitely works every time. One reason why I will never have an Iphone. - Gabster1
200.0 #1634 7:33AM
Recently, I've been able to get a good connection in the parks using Verizon on my iPhone 4. Even when the park is almost to capacity, I can get a signal in areas where I couldn't get a signal at all in previous weeks. So maybe, Verizon has improved their signals around the parks. - BaseballMickey_CM
2854.1 #16 11:53PM
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