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135.0 #2517 (DL Qual #1021)

September 23, 2012 1:38 PM

Wondering if anyone has any advice. Last night we were at the parks. We bought 3 boxes of the blind pack "Mad T Party" trading pins. They come 2 to a box. I just went to open them to see what I got this morning and one of the boxes was empty. Someone stole the 2 pins out of the box at the store. What kind of policy does the parks have for something like this? The boxes are $14 a piece and all I got was an empty box. I'm at home and not at the parks now and I can't get back to the parks until Friday. I am really angry to get nothing but an empty box! Do I call? Will they do anything or am I out $14? Has anyone had this happen? Thanks guys!

I would call and ask. They are usually pretty good with merchandise issues, if you have the receipt. I am not sure with stuff like pins thou! - Minnis2Society 360.0 #388 1:41PM

what a bummer. I agree, do call. - HandMeAChurroImmaFaint 1757.6 #43 1:44PM

I called the number at the bottom of the receipt but they are closed. Is there a better number I might try calling? They are open tomorrow but I am so annoyed right now I want to see if there is a faster way to take care of it today. - Autoalice 135.0 #2517 1:47PM

try 714-781-4000. I think you press 0, to speak with a CM, let them know and they can see if someone can help you today. Its the Disneyland main number. - Minnis2Society 360.0 #388 1:50PM

Fantastic! I just got off the line with the number you gave me. She said I just needed to call the number on the bottom of the receipt tomorrow and they will send out a new box, no problems. I love the customer service at Disneyland!! - Autoalice 135.0 #2517 2:33PM

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