Post detail
August 4, 2012 9:31 AM
New mobile Lounge is live! Please post any problems you are seeing here and we will be watching this post, thanks! It helps to reboot the app periodically because things could be caching as we make changes.
sort by time isn't working.. - Stitch_Legacy
3475.4 #9 9:43AM
Having this on IPhone - SpringLove 196.4 #1675 9:44AM
Same with mh iPod touch - MaestroGoofy 7.7 #7781 9:56AM
It's also not working on my android... - LizO™ 470.0 #258 10:31AM
Have the same issue on iPad - CinderellasMom 264.5 #876 12:10PM
Doesn't work on the iPhone4 or Kindle Fire. - KermitFan13 407.5 #321 3:30PM
This is working now - Admin 12:10PM
I posted a picture of my screenshot the in support. I'm on a galaxy s II and I'm having the same issue with screen. I also discovered while posting the picture that I'm not getting a picture posted notification. It stays on the same screen with the working circle even though the picture posted. - VeloMouseGirl
549.7 #202 10:15AM
The picture is also to wide and short. - VeloMouseGirl 549.7 #202 10:16AM
Lol I just posted about this about the pic I just posted. - RickChavez 2186.6 #30 10:18AM
I see lol - VeloMouseGirl 549.7 #202 10:37AM
Is your pic coming up? Mine doesn't post at all. - vincentchase 641.1 #169 11:53AM
It posted but it stayed on the loading screen. I'll try another one. - VeloMouseGirl 549.7 #202 12:04PM
Same thing for me, VC. Pictures aren't posting now. - VeloMouseGirl 549.7 #202 12:11PM
I saw it. My pic doesn't do that at all. - vincentchase 641.1 #169 12:11PM
You can see my picture? I can't see it unless I go to MyMW. I posted it in support. - VeloMouseGirl 549.7 #202 12:15PM
Mine doesn't show up at all. - vincentchase 641.1 #169 12:30PM
Same problem, same phone. - mermaidhair 176.3 #1909 12:09PM
It would be nice to have the font the same size as the old lounge, it feels so chunky being this big - Nicholas-M
325.7 #494 5:51AM
Agreed. And the contrast between comments and sub comments can get a bit confusing as I glance or scroll. - gigibunny2 242.7 #1079 6:07AM
Yep, font of replies should be slightly smaller - Nicholas-M 325.7 #494 2:05AM
I'm having the opposite problem. It's very small on my iPad. - Tom 3849.6 #7 6:33AM
I can no longer stretch posted photos to see details. On iPhone 4 - SUUZinOC
715.3 #140 1:27PM
I have this issue as well on my iPhone 4. - minigirl1156 411.7 #315 1:58PM
Some of the pictures that are showing are on the wrong posts. - aidensmama
336.5 #445 3:23PM
Mine it's doing this also quite a lot of them are mixed up - Tinkerbellmom4 296.1 #633 3:26PM
Try to reboot the app to clear the cache because I think it is getting confused with old cached info - Admin 12:14PM
Ty, admin. I haven't noticed this issue today or yesterday. (Knock on wood). - aidensmama 336.5 #445 2:05AM
Not sure if this happening to anyone else but on my iPhon4 whenever I logon initially before resetting there's another MWer profile pic showing up as the wallpaper. Also, my keyboard seems to take a bit longer to pop up whenever I want to make a comment or new post. - KermitFan13
407.5 #321 6:58AM
Ah sorry I made a post inquiring, didn't see this post:) I am currently on IPhone 4. Everything seems slower than normal. Text inputting, scrolling lag, flick lag wish I could explain it better - BooEve123
800.3 #115 12:05AM
True! Plus if I touch reply or comment I sometimes get option to open - MarshaMouse 2835.7 #16 12:11AM
Yes as Marsha said some tap to openes cause a java/open field comment box. For me right now the text input in reply and comments are very discouraging:( no other apps are running on mmy end - BooEve123 800.3 #115 12:14AM
Yup! Same here! : ( - Sweet_Irish_Cream 2550.6 #22 12:19AM
Scrolling and typing is very hesitant and slow. - sewedna 84.6 #3214 12:44AM
Yes the open option has been popping up a lot for me tonight. I have also had a little trouble making a couple comments go through. - aidensmama 336.5 #445 2:04AM
It seems to be moved to the left at this time and skinnier than usual we are working on this - Admin
9:32AM
I was just going to mention that. It's also not scrolling well. Laggy and jerky. I love the new look though. Thank you! - VeloMouseGirl 549.7 #202 9:37AM
So far so good. Some minor cosmetic issues as you noted but I like!! - MyPark
944.1 #91 9:35AM
Works good on my iPhone and not on my MacBook or google chrome. Also can't see notifications tab on iPhone in MY MW - PrinceTeaJack
786.3 #119 9:41AM
The mobile version will not work well in a regular browser - the web version works better for those, thanks! - Admin 10:00AM
Thank you Admin! - PrinceTeaJack 786.3 #119 10:11AM
Sure! - Admin 10:16AM
Mine is off to left, and some of the text and the top of the lounge and MyMw overlap. - Sweet_Irish_Cream
2550.6 #22 9:41AM
Same here, iPhone - LBChica 1500.3 #52 9:58AM
I'm still showing it off to the left on iPhone - Admin 12:02PM
Facebook sharing is not working and we are getting rid of that share page link in mobile - Admin
9:48AM
This is working now - Admin 12:05PM
I'm not sure what people mean everything moved to the left. I see everything just fine. I will post any issues here Admin thanks. - RickChavez
2186.6 #30 9:49AM
Here is a screenshot of what mine looks like Admin - RickChavez 2186.6 #30 9:52AM
http://db.tt/2QGD4vgp - RickChavez 2186.6 #30 9:53AM
You're right looks like this is happening on iPhone only thanks! - Admin 9:58AM
Thanks for all your hard work, Admin! - HatboxGhost
605.9 #181 9:51AM
You are welcome! - Admin 12:03PM
Love it!! Thank you.. - LizO™
470.0 #258 10:01AM
Glad you like it! - Admin 12:03PM
Thank you so much! It's great! - matildamouse
196.4 #1676 10:06AM
Thanks! - Admin 1:28PM
Admin, just wondering if you plan to put a New Post button on the new MW? Thanks. - MyPark
944.1 #91 10:10AM
Actually since we changed the way we handle replies and comments I removed New Post since that function already exists in the apps - Admin 1:28PM
So I posted a Portrait picture just now and It shrinks it makeing it look odd. I know on iPhone you have to crop it but you don't on Android. - RickChavez
2186.6 #30 10:17AM
I cant change my profile pic. It stays the same when i try to chane it :( love the new update . Everything else looks great - chipanddalefan
527.1 #217 10:24AM
My android scrolls left and right and as Rick said the photos look squished - Jenniferr
428.0 #295 10:24AM
same here - tuesday737 1076.5 #78 10:29AM
The portait style photos indeed look squished...loving the new look :-) - uscdisneyteacher 3089.5 #14 10:42AM
I think its scrolling left and right due to the ads at the top being side by side instead of on two different lines. And I'm guessing for some reason there's a set dimension for photos on android :/ - Jenniferr 428.0 #295 1:22PM
On HTC Thunderbolt Verizon android, it is possible to swipe from right to left and push the entire lounge text area off screen to the left. Needs to locked, or at least enable double tap to enlarge text and pictures. On the positive, the text is now nice and readable with the increased font size. Thank you Admin and Programming Team :) - timetraveler2442
338.6 #438 10:49AM
Mousewait icon at top right of each post is non-active on same phone. - timetraveler2442 338.6 #438 10:54AM
Just rechecked. Mousewait Icon still non-functional on same phone... - timetraveler2442 338.6 #438 5:10PM
I just checked on an Android device and the button is working although it seems to load the drop down slowly? - Admin 12:15PM
Ok, found solution. I uninstalled and reinstalled Disneyland Mousewait. Now the Mousewait Icon functions. Thank you Admin :) - timetraveler2442 338.6 #438 3:22PM
Thanks! Probably a caching issue thanks for posting the solution - Admin 9:15AM
On Android, uploading a photo to the lounge causes the app to just sit and act like it's still uploading forever when in reality the photo has already posted. - shadowgamer
1954.3 #37 10:54AM
Get that too. - VeloMouseGirl 549.7 #202 11:09AM
ditto - Armenda 993.6 #89 11:10AM
yup same here! - Jenniferr 428.0 #295 12:08PM
This is a problem with the app though right? Or did this start happening when we pushed the new Lounge? - Admin 12:16PM
I can't pinch to zoom on pictures. Using Iphone. - BettyPoop
232.0 #1213 11:10AM
Me either - PrinceTeaJack 786.3 #119 11:15AM
Same for me in iPhone 4 - Spoonful_O_Sugar 436.2 #285 2:53PM
We are trying to fix this - Admin 8:11PM
No longer over to the left. Yay! - VeloMouseGirl
549.7 #202 11:10AM
Fill is better on the I-Pad - garrlusdland
52.2 #3702 11:17AM
Full screen on iPad is back!!! Yayyyyyyyy I just went to mw heaven!!🎉🎉🎉🎉🎉🎉🎉thank you!!!! - SueBayou
2012.0 #34 11:24AM
Still not working for me on iPad :( - Bo22 331.1 #468 11:32AM
Click on lounge button at the bottom. - SueBayou 2012.0 #34 11:45AM
Glad you like it! - Admin 1:30PM
Oh, I ilke that! I have microscopic text size though no matter what I do. Typing letters has a big delay too. - Tom 3849.6 #7 6:37AM
Pictures still get randomly swapped - E-Ticket
772.1 #128 11:33AM
Agree with Bo22...my full screen is not working:( - mrscttlemstr
236.9 #1144 11:36AM
Can we still use the web version? The web version isn't working for me. - MomWithAJuiceBoxBuzz
922.2 #94 11:41AM
Me either on my MacBook - PrinceTeaJack 786.3 #119 11:42AM
Yes web version us up and running although we are having problems in Internet Explorer so it is best to use Chrome or Firefox - Admin 11:47AM
What about safari ?? - PrinceTeaJack 786.3 #119 11:50AM
What about safari? - Mouseketeer.for.Short 335.3 #449 11:51AM
Lol - Mouseketeer.for.Short 335.3 #449 11:51AM
I use Chrome and it's working just fine. - LilSterner 2656.0 #17 11:51AM
See Admins reply! My reply wonders if Safari is working because it isn't on my laptop - PrinceTeaJack 786.3 #119 11:52AM
I absolutely love the new version on my iPad! It fills the screen with all the gorgeous photos! - Gia
785.4 #120 11:56AM
Glad you like it! - Admin 12:01PM
How did you do that? I only have half page. When I click on Lounge at the bottom it sends me to an error message. - kskating 377.4 #361 11:52AM
When I go to "My MW page", I cannot see the two rows of options that had "My MW Store, Notifications, Comments, etc". Also, if I click on the MW clock by my profile, it doesn't open up the options to click on. - caramiapoohAKAface
1448.4 #54 11:58AM
Is this on Android? On iPhone those links show on two black bars - Admin 12:01PM
I'm not having these issues on my iPhone or iPad. Must just be you, Cara! 😂😂 - Gia 785.4 #120 12:09PM
I'm on an iPhone 4 and have the same issues as Cara. The black bars with "Comments," "Notifications," etc. aren't visible, but I started tapping randomly above my profile pic (which I guess is where they should be?) and it took me to my comments page, lol. So I think the links are there, but they're invisible to me for some reason, if that's possible? - Spoonful_O_Sugar 436.2 #285 12:21PM
That happened to me earlier guys but now it working... I think it's a page loading issue... I'm on wifi - PrinceTeaJack 786.3 #119 12:23PM
I am on the iPhone 4S - caramiapoohAKAface 1448.4 #54 1:12PM
I just tried again and it's working now. It wasn't earlier for a few hours. - caramiapoohAKAface 1448.4 #54 1:13PM
I know it's not a Mobile app issue, but it's a new issue since the update to new look. Whenever I right click and try to open a new tab on a comment link, it stays as a blank page. I do this to keep track of comments and replies to certain posts without having to go back through the lounge or sit and refresh My MW page or subscribe to a post and have a flood of emails come in. It was working fine doing this on the old lounge. - shadowgamer
1954.3 #37 12:59PM
Press the Share Page link or Details link - Jenniferr 428.0 #295 3:38PM
On Android I posted a pic to support but it posted to the lounge instead. - VeloMouseGirl
549.7 #202 1:11PM
On my android pictures are being stretched to an almost perfect square so theyre all either stretched tall or wide - CupcakeJedi
385.1 #348 1:12PM
Can't post pictures. Android. - vincentchase
641.1 #169 1:28PM
The picture should post. It just stays on the loading screen and never makes it to the successfullypicture uploaded page . - RickChavez 2186.6 #30 2:28PM
Its resizes but no loading screen. - vincentchase 641.1 #169 2:33PM
Everything is left justified rather thAn centered. Just a bit anoying to look at. Im on an iphone4s - DlandDude
259.7 #911 2:35PM
Same thing with me so small font I can't read ANYTHING - joyzmom
217.5 #1391 2:39PM
Looks great on my android, but it keeps forceclosing when I select a picture I would like to post... - CVDisneyland
256.9 #934 3:12PM
Ok the lounge doesn't fit the whole screen - hawaiichick52
25.6 #4615 3:36PM
We are having a problem formatting the replies so that is why you're noticing some design issues right now but we are working on it - Admin
3:50PM
Thanks for your hard work! :) - Armenda 993.6 #89 3:51PM
on my iPhone 4s it's aligned to the left. - mochamistie
272.8 #803 6:05PM
I'm on the new iPad. I can access the lounge from the dashboard but can't access the lounge from the bottom button. It's just a white screen that says "you are login successful" - Waites4DodgerEars
659.2 #158 8:39PM
1) still can't access Mattercam chat room 2) unable to upload a 16 second video. It just circles to loading then another box sayes failed. When I hit ok it goes back to loading but never does. I assume you are still working on this. Still like the new look thank you for working on all this. - Plumiegirl
3322.9 #10 10:24PM
Mattercam chat should be working now, video uploading should not be affected though? - Admin 9:18AM
8-6-12 9:45am, just checked and it is now working..You are the best thank you! - Plumiegirl 3322.9 #10 9:36AM
You are welcome! Let me know if there are still problems loading videos - Admin 8:13PM
Couldn't post anything yesterday. I even got the success screen. - MeridasHair
319.7 #523 10:31PM
It has fixed my posting problems. I'd go to comment and start typing and then the comment box would disappear. Problem solved. Thanks. - TrueFromOzLovesDisney
312.2 #546 10:56PM
Although if I press the lounge button at the bottom of the screen I get some kind of error message. A problem I can live with though ;) - TrueFromOzLovesDisney 312.2 #546 10:57PM
Hi Admin! Love the new format of the Lounge. I'm on an Android OS. When scrolling down on posts - the MW clock to the right of everyone's username (where the drop down menu is to tap "Like" or "Thank You") does not work.. I'll tap it and it is no longer there. Thanks again (: - Jacqueline
546.7 #205 2:52AM
Thanks! Try to delete and reinstall I think that will fix the MouseWait button problem - Admin 9:19AM
I wish i could figure out how to writee a new post.... - Katrayher
739.0 #138 5:39AM
Not having any problems so far, just wanted to say I love it :) - cdeley
392.8 #341 6:49AM
Thanks! - Admin 12:13PM
I havent noticed any problems. Im on an Android. - dcatowerofterrorguy2011
679.5 #151 12:01PM
No problems here, also on Android :) - DisneyDawn
415.5 #310 12:19PM
Can't access the Mattercam chat room and hitting the Lounge button on the bottom of my iPad gives me an error message that says I have logged in. - kskating
377.4 #361 1:16PM
Mousewait icon to the right of posts is non-active for me. Im on an Android. - SylSnowWhite
305.8 #580 1:27PM
I'm on android with a Galaxy Nexus and I'm not having this issue. However my wife is on an EVO3D and has this issue. - RickChavez 2186.6 #30 1:49PM
I'm on Galaxy S2 skyrocket and it works fine for me. - Armenda 993.6 #89 1:59PM
I still cant post pictures - vincentchase
641.1 #169 2:13PM
Mine is taking forever to type a comment and to scroll down - arabianites22
25.9 #4595 2:15PM
Idk if you're looking for feedback on MW radio but it still doesnt work. The lounge looks great! Thank you! - jariel
176.0 #1914 3:12PM
Not getting the force close anymore in the lounge on Motorola zoom - mlatour
278.9 #740 7:09PM
Just went to www.mousewait.com and it shows a page that says "SimpleModal" - timetraveler2442
338.6 #438 7:24PM
That happened to me too. I had to use www.mousewait.com/disneyland to get to the page. - minigirl1156 411.7 #315 7:29PM
Same here. - msdizmaui 518.9 #223 2:42AM
Thanks for letting me know this is fixed - Admin 9:20AM
I reported a post, and it showed all the code after I pressed submit. When I tried to get back to the lounge, I got a message "internal server error" (I think that was it) and I had to delete and reinstall the app - PrincessKristin
774.5 #126 8:37PM
Sorry about that it should be fixed now - Admin 8:14PM
Im having CHAT room withdrawal......I can see the fireworks but I miss the chat room. HELP!!! - Plumiegirl
3322.9 #10 9:34PM
Totally agree. - kskating 377.4 #361 10:07PM
its now working and really good too! - Plumiegirl 3322.9 #10 9:37AM
Let me just say I love the new look! - PeachKay
310.6 #556 10:31PM
Thanks! - Admin 8:14PM
On my droid mytouch slide from tmobile, most of the choices under my mw either are not showing or will not work, including comments. I just downloaded the app to a new droid phone today (galaxy II) too and the app looks like the old lounge. and I am still having the issue with points but I will email you separately on that. I love it on the pc, it used to cover the whole screen area, now it is in the middle with the background showing on both sides for about 2 inches. I love the way comments work now and they do seem to be working great on the pc. on the droid, it seems to force close a bit more, but I know that will slow down soon. thanks again. - secretagentangel
669.6 #154 12:18AM
Are you still having problems on your Droid? - Admin 8:14PM
Nice job Admin, looks great on my Galaxy S II! - connielu
672.2 #153 1:02AM
I wanted to change my profile pic and didn't see the link on My Profile, but I just may be looking in the wrong place. - msdizmaui
518.9 #223 2:45AM
Looks absolutely fantastic on my iPhone 4 and iPad. Thanks Admin 😃 - aussiekate
164.4 #2097 4:27AM
Great job, Admin! But I got a problem, is it only me that whenever I press "MyFEED", it show me HakunaMatata's posts instead? This happens to me on PC &my phone also. - RapunzalK
180.0 #1864 4:29AM
Not just you 😊 MyFEED shows the posts from MWers that you have "followed" or individual posts you have "followed." It's supposed to make it easier for you to find the posts that you feel most interested it. So from your information, you are following HakunaMatata. If you wish to unfollow someone, click on the MW clock to the right of their name and click "unfollow." To "follow" an individual, click on their name, which will take you to their profile, and click "follow" under their name. Hope this helps! - poppet 19.7 #5082 4:59AM
Working very well on my iPhone. Awesome work as usual, Admin! Looks fantastic! Thank you! - poppet
19.7 #5082 5:01AM
Thank you! - Admin 8:16PM
I can't get DMs to work on the desktop version. I write in the message to send and I get "Pleas write post message" - KylaShea
533.2 #214 5:39AM
Thats happening to me as well on all browser types... - PrinceTeaJack 786.3 #119 6:10AM
The drop down menu isn't working on my android, was trying to thank someone on their post. - rescueranger77
153.4 #2245 5:54AM
I have that problem too. I'm on an EVO 4G. - PartOfYourWorld 74.5 #3338 6:30AM
Android - video does not work. All I get is a black square. - jasonho256
28.0 #4475 6:25AM
Android can't post video directly. You have to use youtube then please use tinyurl.com. and post the link. - Evilstitch 330.3 #474 6:42AM
Quick question when I am listening to mw radio it's stops playing when my phone goes into sleep mode (iPhone). What am I doing wrong? Thanks love MW! - brealover
298.0 #618 6:42AM
This is a bug and will be fixed in version 5.0, thanks! - Admin 8:20PM
Hi! Thank you for this wonderful place to have a little Disney magic everyday! I'm having a problem on my iPad to pull up MyMW and the Longe. It try's to load and does not always make it. Then I turn everything off and it's fine for a bit. Also goes a little crazy when I've posted going to a different place or taking me off MW. Thanks again for all you do :) - piratelife4me
335.7 #446 9:31AM
iPhone 4. I try to 'like' a post to add to my faves and it doesn't appear in my faves when I go back and look. Also tried to update my profile but there was no where to save it - brodysmommy
243.7 #1064 11:05AM
Mine did the same - PrinceTeaJack 786.3 #119 12:10PM
The dropdown button won't work for me it will only work if I go to the old lounge and then i have to force close. using android (lg optimus elite ) - Sapphire
338.7 #435 12:09PM
Just wanted to thank Admin for all your hard work. It looks like everything that I have found is fixed! The new MW is Awesome! (I can only report for iPhone. Not sure about other devices) - MyPark
944.1 #91 10:33PM
Android and PC (using Internet Explorer) are both working great for me now too- thanks! - ChurroChomper 146.7 #2332 10:35PM
The search option only displays one page. - adventurerEnDisneylandia {AED}
278.6 #742 5:27AM
On the Android I'm actually having problems viewing video that others have posted in the lounge. All I get is a black square. I used to be able to view videos right in the lounge. - jasonho256
28.0 #4475 6:20AM
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