41.7 #5134 (DL Qual #2310

May 24, 2012 6:02 AM  Disneyland Talk Land
How do I get a compliment to go to either a CM or a CM's Supervisor? I'd like to send them this... To: Katie O from Santa Barbara Who was working at Dumbo on 5/22/12 Thank you for making my daughter's birthday one she will never forget! Our day's story started by getting a Happy Birthday button at City Hall. There we were also handed a pass to get to the front of the line at Dumbo. Once we got to Dumbo, Katie O greeted us at the exit, and let us keep that pass for another ride! We rode dumbo for my daughter's first time and my wife and my first time in many years and had a blast! Katie even got on the speaker during the ride to wish Ellie (our two year old daughter) a very happy birthday! Katie then met us at the exit and said, "Come with me, you wanna ride Peter Pan?" Ellie was so excited, the wait for Peter Pan is always so long that we never get to ride it. She walked us right onto the ride, I couldn't believe it! After we "landed", she told us again, "keep that ticket and use it for any other ride in Fantasy Land, but spread the magic too, since it will take up to 6 on a ride grab some new friends and bring them with you." We ended up using that pass another two times on Dumbo, each time bringing new people with us. The third time on Dumbo, Katie hampered to be working the ride and recognized us. As we each sat in the ride she grabbed my camera and took pictures of each of us. After the ride, I thanked her for making our day so memorable and asked her if I could give this ticket to another family and she said yes! "Find a family and spread the magic to them." I hope that this compliment will find it's way onto Katie's record at the park. We are annual pass holders who love to recognize when CMs go above and beyond, and Katie went beyond that. She is a model CM and should be recognized for it! Thank you again for making my daughter's birthday so magical!

OMG as I'm reading this I realized THATS MY ROOMMATE! I'll be sure to show her the message when she gets home!!!! I'll print this out to show my managers but also make sure to e-mail Disney and tell her about the time you had. A compliment is the ultimate thanks from a guest! - PrincessTianaCM  221.0 #1720 12:08PM
Wow, awesome! Small World! - ScubaSteve028  835.7 #220 12:13PM
^^^Woo Hoo Katie!! :D - Alicewhoareyou  2561.0 #53 12:13PM
haha that's crazy awesome! - TheNewTrent  749.0 #254 12:24PM
That is too cool! I love the MW community! Thanks for letting her know! - lavaweb  41.7 #5134 5:33PM
Great story! You can always go to city hall and make your acknowledgments there! - PrinceTeaJack  934.6 #198 6:23AM
Aww how sweet! See we do really get what we pay for! Love Disney high prices and all! - mickeyat78  1981.5 #81 6:20AM
Go to city hall. You can leave a compliant or a awesome cast member there. At least you use to be able to. That's where mine came from and after many years I still treasure it. - MamaDuck  11.3 #10210 6:30AM
Oh I hope you do find your way with this story to city hall. What a great day - MarshaMouse  5036.0 #26 6:31AM
Sounds wonderful! I hope you can make it into City Hall! I'm also curious if anyone knows a way to e-mail or send in a letter. I had a couple of CMs go above and beyond these past few days but when we went to leave last night City Hall was packed! - cynDOLEwhip  1175.5 #148 6:37AM
This story brought tears to my eyes!!! Thank you for taking the time to share this!! Others have already mentioned the proper route to make sure Katie gets the recognition she deserves. But I wanted to mention how awesome it is that you all "spread the magic!" if we all did something like this everytime we went to the park we could have a huge impact! Let's make some more magic happen MWers! Who's with me?! βœ‹ - Duchess_SMK  6340.7 #18 7:01AM
*raises hand* - PrinceTeaJack  934.6 #198 7:05AM
::High fives TeaJack9:: πŸ˜ƒ - Duchess_SMK  6340.7 #18 7:07AM
Me!!!βœ‹πŸ‘‹βœ‹πŸ‘‹βœ‹ - AvidDisneyThrifter220  1402.8 #125 7:27AM
agreed, a true RAK - Pixarprincess  544.4 #376 12:15PM
Absolutely SMK! - IMissDisney  1205.7 #144 5:36PM
That is AWESOME! The little things that don't cost anything are the ones that create the biggest memories! - dsnymom2bandb  312.7 #835 6:35AM
City Hall is the place to go to compliment CMs. If you can't make it there in person, try calling to see how to get this passed along. - LilSterner  5455.2 #20 6:51AM
Hi LS! :) - PrinceTeaJack  934.6 #198 6:55AM
Post trip you can send cast member commendation letters to: Disneyland Guest Relations 1313 S. Harbor Blvd. Anaheim, CA 92803-3232 Please try to be SD specific as possible as to name, date, place, and time so the proper CM gets it πŸ˜ƒ - Dahulagirl  1055.6 #172 5:43PM
Thanks! - cynDOLEwhip  1175.5 #148 5:46PM
Disney & their WONDERFUL CMs never cease to amaze me! One of the reasons it THE HAPPIEST PLACE ON EARTH. - seventwentytwo  7.7 #13215 5:59PM
Katie thanks for all you do!! It is CM's like you that make Disneyland magical. - AndrewsEars  145.8 #2779 6:11PM

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