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Post detail

17.1 #5357 (DL Qual #4961)

May 21, 2012 11:09 AM

Is anyone having trouble renewing their pass online? I have been trying since yesterday and keep getting an error that the website is offline. I apologize if this has been asked already.

Maybe the computer system is revolting over the new price hikes! - DiscoSteve 252.3 #984 11:28AM

There's prob a tom of people trying to renew and keep the older price locked in. Call customer service n see if they can help or do it for you. - DisneyRose 240.8 #1096 11:11AM

Ok, thank you. I did call this morning but was told to keep trying the website or go to the park if I want to keep the monthly payment option. The good news is since my pass expires June 4th she did say I can renew at the older price. I guess I will just keep trying 😄 - dznechick 17.1 #5357 11:16AM

There are all kinds of problems with the online system right now. A lot of people who ordered passes over the weekend still haven't gotten email confirmations or E-ticket vouchers. I'm hearing people are having more luck at the ticket windows if you want to just go down to the parks. - LaneSparrow316 846.9 #106 11:23AM

I would but I'm in San Diego 😁 I'll be patient and keep trying the site. - dznechick 17.1 #5357 11:31AM

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