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MAGIC MORNING Disneyland Park: Guests with a 3+ day ticket can choose ONE day for early entry Tues, Thu, or Sat. EXTRA MAGIC HOURS for Resort Hotel Guests: Disneyland Park, Tue, Thu, Sat. California Adventure (including Cars Land) Mon, Wed, Fri, Sun. Radiator Springs Racers is open during early entry, but Fastpasses are not available during this time. More info here.
Had to share a story about an amazing CM experience I had.
Let me preface this by saying that I've worked in customer service for 10 years and now am the assistant manager of a children's salon in the Inland Empire. So I'm very picky about MY customer service.
It was Christmas time and I was at World of Disney with my friend. I was there to purchase a Disney gift card and a pin for my brother and his girlfriend. My brother lives in Mexico and hasn't been to Disneyland in at least a decade. His girlfriend was raised in Mexico but goes to school in Germany (she's American born- but lived in MX her whole life. Her parents are missionaries) His girlfriend had never been to the states and certainly never to Disneyland. But they were coming for Christmas so I bought them each a park hopper ticket and wanted to get something special to wrap up with their tickets when I gave it to them.
So we went to World of Disney- which was an absolute zoo. People were cranky, the lines were long, the store was crowded. Even I was starting to get irritated. I know the poor CM that work in retail had to have been getting tired, too. It's overwhelming. So I get to the front to pay and ask this incredibly chipper CM if I could buy a Disney giftcard there. She said I could but also recommended Disney Dollars- as they looked like real money and were a little more fun than just a gift card. I told her that I was buying it for my brother and his girlfriend who spoke German, Spanish and English. So, the CM, after making me laugh and kindly laughing at my lame German joke, starts counting out my Disney dollars in German! She was entertaining and so kind. It for sure made my day. After she left, I asked to speak with a supervisor to highly compliment her customer service. They let me write her a little note and they said they would thank her appropriately.
It's people like that who really reflect the business model and ethics that Disney intends. It was the best customer service I've ever received in my life and I'll certainly never forget it.
My brother and his girlfriend had an amazing time at the parks and spent their Disney dollars. ;)
La Brea Bakery is the Official Restaurant of MouseWait! Thank you for supporting our partners. Join us Tuesdays 8pm at La Brea for Sticker Night. La Brea offers MouseWaiters a 15% discount during official MouseWait Meetups (Sticker Nights every Tuesday night, and other meetups that we announce in the Lounge).
Easily manage the social side of MouseWait for Disneyland and Disney World with our new mousetopia app for iOS. Post to the DL or WDW side, use your Stickers, and utilize our new MouseWait Messenger. Optimized for iOS 8 and the iPhone 6! See what's new here.
MONTHLY WAIT TIME LEADERS REAL-TIME: Thank you to everyone who enters accurate wait times--you earn MouseRank Points, Credits, worldwide fame, and wealth beyond your wildest dreams when you enter wait times at the Park (ok maybe not the last two things). Please remember to ONLY enter wait times that you have verified in person, this improves our algorithm substantially, thanks!
Disneyland unFORECAST (BETA) is here! Top MouseWaiters giving you the rundown of what's happening at the Disneyland Resort. The unFORECAST now has its own page on the web www.unFORECAST.com
unFORECAST for the week of May 18, 2015
24 Hour Day this Friday, expect big crowds! Both Parks will close early this week to prepare for the kickoff of the 60th Anniversary Celebration. Should be quiet leading up to this Friday, and the weekend should be PACKED! Watch MouseWait for real-time Crowd Index updates.
DISCOUNTED DISNEYLAND TICKETS THROUGH MOUSEWAIT! You get 2% off select tickets if you purchase on this page and use the code MOUSEWAIT at checkout. A percentage of your total purchase comes back to MouseWait, which helps cover our monthly maintenance and development expenses! You will also get 100 Credits if you email us your receipt along with your username!
Get 100 Credits for staying at the Hojo Anaheim! Just fill out this form and we'll get the Credits added to your account. When you stay at the Hojo, you help us continue to improve MouseWait. Call their in house reservation number and remember to mention MouseWait--you will love everything about the Hojo!
Credits Hall of Fame. This real-time list honors the top Credits purchasers by showing the total number of Credits purchased. These MouseWaiters play an integral part in helping us maintain and innovate. Thank you to everyone who buys Credits in the MW iOS app, TRIVILATOR, and Goat Effect!
My first software project launched in 2003 as an experiment in online productivity. TIMEJAR was one of the first online/mobile time management systems with thousands of users including Fortune 500 companies, small businesses, and families. In 2015, we completely rebuilt the TIMEJAR time management system and made it free for everyone to use on their desktop and iOS. Seize control of your todos and accomplish the impossible today!