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Post detail

Admin

March 15, 2012 2:24 PM

Background unlock issue with 4.0: When you download the backgrounds, it shows everything as locked. Go to your MouseRank tab and just click on the Login button (don't logout and don't change any of the info in the forms, just hit Login). It will say you are now logged in and then if you go back to Settings-Change Background it should show the ones unlocked that you qualify for. Let me know if this works - it should also work for MouseWait Radio.

Great! We will fix this in the next update. Also, please remember to update your review in the app store, the more reviews the better and the count always starts over when a new version is released, thanks! - Admin 3:57PM

Dear kind sir: You're AWESOME!!!! Thank you as always! - Butterlina 1313.6 #63 4:11PM

Where is the settings tab? MW is getting very complicated to work!!! - baby1218 261.7 #916 2:47PM

Dashboard. Scroll all the way down - cesium55 531.2 #220 3:46PM

that does not exist on the iPad. it did at first, to the left of the wait times, now it is just empty.hm - HandMeAChurroImmaFaint 1840.6 #43 4:15PM

😳 ok then I got nuthin' - cesium55 531.2 #220 6:31PM

Hahah thank you Admin! Although I just figured that out about 5 minutes ago, I was wondering why it had a black Backround, and no MW radios were unlocked D: but thankyou for clearing this up for other inquiring minds!👍👏 - AvidDisneyThrifter220 871.8 #106 2:27PM

Works great. I was able to change my background and I can get into MWRadio fine. Thanks!! - caramiapoohAKAface 1530.7 #53 2:31PM

That worked perfectly. Thank you for the prompt response. 😃 - Mickey74 3660.7 #8 2:36PM

Hi Admin. I did as you said in taping on the login and not logout. The radio page is still black. Don't know what else to do. I have retried 3 times. Any suggestions? Thank you for all your hard work. - hippoluver 268.8 #856 2:47PM

Also on the backgrounds. I only have one to do. What happened to the other ones?? - hippoluver 268.8 #856 2:50PM

Click Download on the Change Background screen and it will download the rest - Admin 3:21PM

Thanks Admin! It worked just as prescribed! - Willierose 1238.9 #67 2:54PM

I did that yesterday and was able to get them. I thought it was just me. 😄 - FanOfJack 63.7 #3569 3:00PM

Thank You Admin - cdeley 395.3 #343 3:50PM

Thx Admin! Thought it was just me...☺ - LMAO-Asturi 173.2 #1990 3:51PM

Thanks Admin! The backgrounds are unlocked now. But no luck with the radio options😥 - MickeyPrincess 34.1 #4286 4:05PM

Yeah!!! Ok working now😃 Thank you😉 - MickeyPrincess 34.1 #4286 4:08PM

Did you log out then log back in? That worked for me - Villescas8 593.3 #189 4:29PM

Worked for me thanks! - Minnis2Society 366.4 #394 4:34PM

Thank you Admin! 🍦👍 - PumkinQueen99 30.3 #4443 4:34PM

Yeah! - cinderelli 328.4 #496 4:44PM

Thank you for the heads up we all appreciate it. - Mr. JSkellington 10.4 #6797 4:45PM

Worked fine. Thanks! - MelodyMouse 943.8 #95 4:56PM

I'm very confused...On my I Pad, all I have on my dashboard are wait times. Can't figure out what to do. Yes, I am also tech-challenged. - Bo22 347.5 #433 5:00PM

Same here. I uninstalled it and reinstalled it. - HandMeAChurroImmaFaint 1840.6 #43 6:01PM

Very confused-on my mw rank there are two buttons that both say log-in am I supposed to press one of those or am I to just click the rank tab - CaptnSparrow 580.6 #194 5:22PM

Click your rank, then the page it takes you too hot the login button - Villescas8 593.3 #189 5:31PM

Hit not hot - Villescas8 593.3 #189 5:31PM

I keep having to log in to post - HandMeAChurroImmaFaint 1840.6 #43 5:58PM

I'm so confused. Sorry.😰 - DisneyGrammaX2 53.5 #3738 6:32PM

Fixed thank you. - LaPearleNoir 621.2 #180 6:36PM

My radio still shows just a black screen in the music selection area. - AdventurelandFam 168.0 #2068 6:37PM

Worked for me, thanks! - PrincessKristin 776.9 #125 6:53PM

All the background pics came up after I hit the mysterious download button. Looks awesome - Plumiegirl 3524.0 #11 7:00PM

Oh no. Now my Ipad will only let me see the lounge or my MW rank page. No more home or dashboard page. I am posting from my laptop. Anyone else with these problems? - Bo22 347.5 #433 7:37PM

Hi admin! Things are back to normal! Thanks. - hippoluver 268.8 #856 8:23PM

bump for mizzKmouse80! - nicoleface 1328.9 #61 3:01PM

Hi Admin - I can see the music to select from now, but most are locked even though I have the ranking and listen to them before, even when my screen was black and I randomly clicked on it. - AdventurelandFam 168.0 #2068 7:34PM

👊for those still having issues. 😘 - SueBayou 2012.0 #35 5:40PM

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