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 268.3 #1108 (DL Qual #1019

Jan 4, 2012 8:52 PM  Disneyland Talk Land
CM "hero" story- This happened on our trip a couple weeks ago. We waited till our last night to get a light-up balloon so our BabyBoo could enjoy it at home. On our last night, I saw a pink Mickey balloon and by the time we got to the CM that had it she was out. She told us to go to city hall and they could find one for us. We did, and they couldn't find one. No big deal, plus the one I saw didn't light up and that's what I wanted anyway. We went back to main street to get a different balloon and all the balloon CMs were gone. We went all the way to fantasyland and couldn't find them. We were told to go back to city hall by a CM in the park and they could have someone bring us one. When we got back to City Hall the CM could not have been more rude about it. I was totally bummed. BabyBoo loves balloons. However, I was more upset about the way the lady treated us, not that we couldn't get a balloon. We were about to walk out of the gates and there were two CMs saying goodbye to everyone. I thought I would give it one last shot, even if it was just someone to listen to me and offer moral support. I told the lady CM what happened and she was so nice about it. She said, "This is Disneyland and we are to make magic happen." She told the other CM what happened (CM Lamar) and he told us to wait there and he'd be back. A few minutes later he came back and said "Your balloon is on its way!" We shook CM Lamar's hand and the other lady's hand too(forgot her name) and thanked them immensely. We were glad that we got our balloon, but more glad that they cared about making us feel better and ending our trip on a good note. One week later, BabyBoo took her first steps because she wanted to get to her Mickey balloon! What's your CM "hero" story?

That's a 5 Walt-star story! - MelodyMouse  4703.7 #21 8:55PM
I think I told this story already but not too detailed. After I proposed to my gf, later that night we went to the mad hatter shop to put our names and "just engaged" on her 2012 mickey ears. The cm politely told us that because they're sold out of that hat he has to tell us that if the machine messed up they can't replace the hat because they're sold out. This freaked out my gf I mean fiancé. He did his best to assure her that it should be fine. When he took the hat he said "don't worry about the embroidering." We stepped to the side to wait and my fiancé looked at me and said I guess we pay after its done. I said I thought we paid before, maybe it's free. After a few minutes the cm said "well I'm off" and when he walked by us he said "ur hats almost done, bye." when the hat was done we realized the cm did the hat for free. I looked at my fiancé and said "I wish I knew the cm was doing the hat for free before he left so I could properly thank him." It was a really nice jester and it made the day even more special. - MrYoda  45.0 #4679 9:31PM
What a sweet story, and congrats again! - Fanatic4Disney  268.3 #1108 9:50PM
aww that's adorable! - nicoleface  1752.4 #79 1:12AM
That is also a nice story - nikole31  240.4 #1397 7:19AM
That's a wonderful story I'm glad there are other cms that try!!! I get told daily how other people have rude cm experiences and I try to help always. I'm sorry about the rude city hall person...they get snappy - excmdlgurl  291.3 #898 8:58PM
I understood that it was late and she was tired, but a simple "I'm sorry" would have been better. I try to be understanding. I worked in customer service before and I know it's not easy. - Fanatic4Disney  268.3 #1108 9:05PM
Love the Disney Magic! ❤❤❤ - luckykatceci  3.7 #24768 9:39PM
Years ago at WDW - it was our last day and we hadn't seen the big parade at Magic Kingdom. Got there super early and got awesome curb seats. Mom & one son went to get a drink - other son went to get food. I was holding our seats and a CM came to say I wasn't allowed to be there (I was near the wheelchair place, but I had asked it was okay and a CM had said yes... of course, he was no where to be seen). I was freaked out because they wanted me to move - my family was no where to be seen - and the parade was about to start and every good seat was taken.  What to do.... CRY!  I was blubbering like a fool when a kind CM saw me and listened to my sad story.  She then waited with me for everyone to return, and took us over to the VIP section.  Who else was in it that day... the surviving actors who played the "munchkins" from the original Wizard of Oz movie!  Best parade ever! And yes, I wrote a letter of appreciation to WDW! - msdizmaui  643.1 #284 9:46PM
WOW! That is one awesome day for sure. I probably would have cried too. I always get emotional on our last day and I would have hated to be seperated from my fam. - Fanatic4Disney  268.3 #1108 9:54PM
My head hurts from reading so many tiny words - dug_one  2394.2 #52 9:58PM
Bummer, dude. - Fanatic4Disney  268.3 #1108 10:25PM
Wow! This story is so sweet. I teared up! Yay for BabyBoo's first steps! - TokyoTink  151.4 #2599 10:54PM
Can someone give me the short version? I can't read all that!
- Katrayher  764.5 #221 10:59PM
Wanted balloon, balloon CMs all done for the night, rude CM at CIty Hall, Hero CM right before we walked out, daughter took her first steps because of said balloon. I tried to make my original post shorter, but I wasn't feelin' it. Hope this helps ;-) - Fanatic4Disney  268.3 #1108 11:09PM
Thank you!! My eyes will not focus for that long. To much wine!! - Katrayher  764.5 #221 11:14PM
Awesome story!!! - ladylikesdisney  945.0 #176 1:21AM
That's a great story! First steps to get the balloon is kind the cherry on top! Thanks for sharing. - Mikemcl  230.3 #1524 8:59PM
 that is such a cute story!!! - Disney01  4.9 #17632 8:59PM
That is such an awesome story! I love that she took her first steps to it! Yay! 🎉🎈🎉 - MinnieMousewife  871.1 #189 9:02PM
That is such a sweet story! Thanks CMs for making guests experiences very magical! - disneygirl19  122.3 #3058 9:04PM
I understood that it was late and she was tired, but a simple "I'm sorry" would have been better. I try to be understanding. I worked in customer service before and I know it's not easy. - Fanatic4Disney  268.3 #1108 9:05PM
Yesterday my 10 yr old daughter saw a pin she really really liked on a CM however she forgot her lanyard to pin trade. My daughter then told the CM maybe next time I come you will still have it. As we stepped away the CM was nice enough to say here you go princess, this is we're the magic happens! The smile on her face was priceless! - LizzzyBelle  26.5 #5849 9:06PM
Great story! I bet that made your daughter's day. - Fanatic4Disney  268.3 #1108 9:10PM
You know what's sad?? We technically can get in huge trouble for that??? Some cast members though don't care we just love our guests and want them to be happy - excmdlgurl  291.3 #898 9:11PM
Wow! Didn't know that. Some CMs go above and beyond the call of duty. - Fanatic4Disney  268.3 #1108 9:17PM
Love the story! That's the Disney experience...well the ending at least. - Goobie  34.0 #5239 9:09PM
Great story! I bet that made your daughter's day. - Fanatic4Disney  268.3 #1108 9:10PM
You know what's sad?? We technically can get in huge trouble for that??? Some cast members though don't care we just love our guests and want them to be happy - excmdlgurl  291.3 #898 9:11PM
That's super awesome and exciting! - Marzipan13  203.0 #1874 9:11PM
A-W-E-s-O-M-E!!!! - Lizzy22liz  32.0 #5367 9:12PM
What a great story. Except the part about the city hall CM. has anyone else noticed that sometimes the CMs at city hall are a bit rude? - rafael11  192.8 #1995 9:13PM
ALMost always are before I started working there they always had attitude - excmdlgurl  291.3 #898 9:16PM
Yes met a rude one this past October. Im really mad I didn't get his name and report him. - iamdugsmaster  878.7 #185 11:53PM
Wow what a magical moment! - Emlovessmallworld  67.2 #4047 9:14PM
ALMost always are before I started working there they always had attitude - excmdlgurl  291.3 #898 9:16PM
Wow! Didn't know that. Some CMs go above and beyond the call of duty. - Fanatic4Disney  268.3 #1108 9:17PM
What a sweet story, and congrats again! - Fanatic4Disney  268.3 #1108 9:50PM
WOW! That is one awesome day for sure. I probably would have cried too. I always get emotional on our last day and I would have hated to be seperated from my fam. - Fanatic4Disney  268.3 #1108 9:54PM
Bummer, dude. - Fanatic4Disney  268.3 #1108 10:25PM
In my opinion, the CMs at WDW do not seem to have the same quality of "magic" as DL. I have chalked it up to east coast charisma :) But there are the select few around😉 - TinkerAli  229.7 #1534 10:44PM
Wanted balloon, balloon CMs all done for the night, rude CM at CIty Hall, Hero CM right before we walked out, daughter took her first steps because of said balloon. I tried to make my original post shorter, but I wasn't feelin' it. Hope this helps ;-) - Fanatic4Disney  268.3 #1108 11:09PM
Years ago we went to dl for Xmas and my youngest was upset cause she didn't get the chance to see any of the princesses up close due to long line at the princess experience. That night about 1/2 hour before light parade was starting a cm was by us directing traffic and setting up the path way for the parade and we told her of our day and she actually set it up to have a autographed pic of snow white waiting for us at customer service! The pic was so awesome and meant so much to us and we will remember the cm forever! - Beej  236.8 #1433 11:12PM
Thank you!! My eyes will not focus for that long. To much wine!! - Katrayher  764.5 #221 11:14PM
Love all the stories. Yea for first steps! - PrincessDuckie  817.8 #205 11:20PM
And this is why I love this place :) - Ricko19  818.1 #204 11:47PM
Yes met a rude one this past October. Im really mad I didn't get his name and report him. - iamdugsmaster  878.7 #185 11:53PM
aww that's adorable! - nicoleface  1752.4 #79 1:12AM
that is the cutest story. i love cms. - nicoleface  1752.4 #79 1:15AM
That is awesome! I find some of the cranky CMrs in city hall. It's weird but I don't like going in there for that reason! I am so glad a CM or 2 did the right thing! - SupremeLeader  395.4 #528 1:20AM
that is because many CM's don't like to work in there because that is where people go to complain about things and some people can be horrible to them, my brother and i had the misfortune of being near a couple of these serial complainers at the tram stop Christmas night. Everyone in line tried to lighten the mood but they were tough on everyone with their constant complaining. I think if i had to deal with people like that all night I might be grumpy too, though most CM's keep smiling! - secretagentangel  1580.0 #95 1:50AM
Next visit, go in to city hall to compliment something or a cast member. Then they are a whole lot nicer. The compliment goes into their files, plus it's always nice to hear you made someone's day. I try to compliment at least one person who went out of their way to make the day special. - Seacow  486.1 #401 6:43AM
that is because many CM's don't like to work in there because that is where people go to complain about things and some people can be horrible to them, my brother and i had the misfortune of being near a couple of these serial complainers at the tram stop Christmas night. Everyone in line tried to lighten the mood but they were tough on everyone with their constant complaining. I think if i had to deal with people like that all night I might be grumpy too, though most CM's keep smiling! - secretagentangel  1580.0 #95 1:50AM
Next visit, go in to city hall to compliment something or a cast member. Then they are a whole lot nicer. The compliment goes into their files, plus it's always nice to hear you made someone's day. I try to compliment at least one person who went out of their way to make the day special. - Seacow  486.1 #401 6:43AM
Wonderful story - Tealtownfan  1015.5 #167 6:50AM
Very nice story - nikole31  240.4 #1397 6:51AM
That is also a nice story - nikole31  240.4 #1397 7:19AM
Great story - MikaDreamsEverythingDisney  249.1 #1285 7:24AM

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I agree. I think it has to do with most passes being blocked - PoohSizedGuy  18.5 #7003 11:53PM
I love these posts!  I do have a question/request/suggestion...is there a way to only show the 3-4 most recent posts?  It's a lot to scroll through. @@Admin - TiggersAndTinks  124.7 #3017 5:08AM
I second this. The info is great to have, but it's too long.  - 1HitchhikingGhost  228.3 #1551 5:04PM
Thanks for these updates. I love them!  - Dizkid  364.2 #581 6:07PM
It's Dance the Magic this weekend-always adds to the crowds too!!! - TinkerSchelle  1526.0 #98 8:23PM
What is dance the magic?? - bks4lou  183.6 #2119 4:40PM
Dance studios sign up and dancers come and do a little "pre-parade" along the route. It's cute ;) - TinkerSchelle  1526.0 #98 1:05PM
@bks4lou sorry-I just saw this question ;) - TinkerSchelle  1526.0 #98 1:06PM
thank you. No worries. I just figured out how to find my old comments to see replies :)  - bks4lou  183.6 #2119 8:21PM
I'll sport my hotpants.  - Butterlina  1525.4 #99 11:54PM
This is always fun - MickeyLumboCM  1013.9 #168 4:21AM
we went when I was younger, had a BLAST! - Malefitiff  8.9 #10735 4:03PM

Here are the Weekly Top 10 TRIVILATOR Players. Find people to play here. Play Disneyland Trivia with your friends on iOS. Play on any device with our new web version here.

1. DisneyMakesMeSmile
0.78

2. DisneylandOrBust
0.68

3. MHN15
0.48

4. edcub
0.41

5. TiggerBelle
0.29

6. DoomBuggy61
0.25

7. Goofytom
0.2

8. ames013
0.18

9. Boundin
0.13

10. Moog
0.1

 

Yay @@Moog!!!! So great!  😁 - valj84DisneyAddict  141.9 #2758 6:28PM
You sweet thing!  You crack me up!  I'm merely an apprentice being schooled by @@Tom!! - Moog  38.1 #4979 11:33AM
👋❤️ - Tom  8807.9 #4 11:47AM
Wtg @DisneyMakesMeSmile and @@Moog ;) - otilegna  2160.8 #62 7:41PM
A major compliment from someone who hands me my you know what every game, @@otilegna 😜!!! - Moog  38.1 #4979 8:05PM
Yay !!!  - otilegna  2160.8 #62 9:42AM


 
My first software project launched in 2003 as an experiment in online productivity. TIMEJAR was one of the first online/mobile time management systems with thousands of users including Fortune 500 companies, small businesses, and families. In 2015, we completely rebuilt the TIMEJAR time management system and made it free for everyone to use on their desktop and iOS. Seize control of your todos and accomplish the impossible today!

Yes it is!! Love you Disney!!!! - TikiPrincess  0.1 #0 9:00AM
Yes it is Walt, thank you for making yours and our Dreams Come True!  - merprincess67  5.8 #15134 6:55AM
Walt made so many dreams and memories come true to families! God bless him may, he rest in peace!  - hairdog67  267.8 #1113 6:55PM
Great  quote! - otr4u1  30.5 #5500 8:38PM

Follow the new MouseWait Blog for updates, how-tos, tips, contests, and more! 

Didn't know there was one. Yay - TrueFromOzLovesDisney  472.6 #413 4:20PM

What if Walt never dreamed of Disneyland? What would your life be like? What would the world be like? Get Book Two of the VOYAGEERS Saga - The Great Storyteller - on Amazon. Buy the Paperback and get the Kindle version FREE! 

Thank you Admin! This book is a great read. I recommend it to anyone who is a Disney fan. Can't wait for the next one! - grumpypapa  3185.8 #38 8:38PM
Thank you for reading! - Admin  6:26PM
cant wait to read it - ebugsmama  17.2 #7270 10:32PM
Yours is much nicer than Mickeys - leopardditz2000  655.5 #276 7:34PM
After the video my 3 & 1/2 year old says, "that's cool!" It was. Very cool - MommyandBash  13.6 #8304 3:44PM


Hey I'm finally on this list 😄👍🎉 - Sweet_Irish_Cream  4394.3 #24 10:39PM
Your always on the list!!! 😂😂😂😂😂😂😂😂list of what I don't know😝😝😝😝😝😝😝😝😝😝😝. Jk - Fantasmicfan1  1275.2 #118 12:34PM
Love seeing everyone's pictures from Disneyland !! I know, we always have a good time :) - Lyssa2012  196.1 #1960 11:22PM
i am so glad i got to experience it,  but did not have to go thru it! - MsTikiMermadam  319.0 #740 5:56AM
Thank you everyone that keeps me close to Disneyland through your wonder posts.  - PalousePrincess  12.6 #8681 1:19PM
Sweet, I have 3 on this list!!  - MisFit.Mouse  587.6 #318 2:52AM

TRIVILATOR 2.0 for iOS is here! We made it faster, easier to use, improved Random Games, fixed Push Notifications, added a Remove Ads option, new game packs, and we optmized it for the iPhone 6 and 6 Plus. Get the complete run down on our new blog here. Get the new update in the App Store, or grab it here. Did you know you can play on the web or from any device via our web version? Tell your friends about the TRIVILATOR, and submit your questions so they (and you) can be featured inside the app. You can submit your questions here. Have fun!

- valj84DisneyAddict  141.9 #2758 12:58PM
Hi, @@valj84DisneyAddict Hope you are having a wonderful Easter 🐣Come play Trivilator with me! - Moog  38.1 #4979 3:00PM
Yes! A wonderful day!  Hope yours is great too!!! I will look for you on Trivilator. 😁👍 - valj84DisneyAddict  141.9 #2758 3:27PM
Is it a game? - palomine96  18.6 #6990 11:58PM
Yes!  It's a separate app.  Come play! - Moog  38.1 #4979 8:58AM
Come play! It's a fun challenge. Feel free to add me for games - DisneyMakesMeSmile  738.1 #228 2:41PM

Here are the Top 10 MouseWaiters of All-Time:

1. Coaster
15458.2

2. Dave
12732.4

3. Plumiegirl
8862.26

4. Tom
8807.86

5. jacdanfan
8684.65

6. goofygal
8421.94

7. uscdisneyteacher
7524.18

8. CobbPR
7053.31

9. BaseballMickey_CM
6970.61

10. Bullseye
6765.71


Wow... I got some catching up to do...lol - evilemohand  668.9 #265 8:47PM
Helps if you're a local 😉 - HandMeAChurroImmaFaint  5271.5 #16 10:06PM
Me too! - dsnyfrk28  49.9 #4509 10:06AM

Thanked by:   valj84DisneyAddict   Boundin   eviljules   Tom  

Your Donations Help Us Make MouseWait Better!

TOP MWs of the WEEK

1.KennyV 289.84 #323  
2.MadameLeota 128.69 #41  
3.YoPirate 78.87 #393  
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5.Winnie111286 62.82 #32  
6.secretagentangel 62.25 #95  
7.luxkitty 55.54 #46  
8.Dave 55.54 #2  
9.MonorailLover1959 51.47 #304  
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